Wolf Motors

Professional and Overall Smooth Transaction Mike Neises was our Sales Consultant and showed great Customer Service and made the process easy with Emails, Texts and Phone calls thru the process i Mike Neises was our Sales Consultant and showed great Customer Service and made the process easy with Emails, Texts and Phone calls thru the process in Leasing a new Ford F 150. This is the first Ford Truck for us and after a couple test drives the vehicle sold itself. Travis in Finance Department made the process pretty painless also. Looking forward to the Hometown Dealership experience. More

Great customer service! Upon arriving at the dealership we had the intention of only looking and crunching some numbers. Mike was very helpful in listening to and understandi Upon arriving at the dealership we had the intention of only looking and crunching some numbers. Mike was very helpful in listening to and understanding what we were looking for and what we wanted to pay monthly for the lease. He was straight forward and upfront explaining all the numbers and what they meant. In the end we were able to come to an agreement on a payment that satisfied my parents and happy with the vehicle they had chosen. A 2019 Ford Escape 4x4. Really happy that we decided to go in and see what could happen. Everyone we dealt with was friendly and helpful. If you are looking for a vehicle this is the place to go. More

We always have a great experience buying from Mike. This is our family’s seven car/truck purchase from mike at wolf motors. He is always available to us on any question we have and makes the buying pr This is our family’s seven car/truck purchase from mike at wolf motors. He is always available to us on any question we have and makes the buying process smooth. More

Thank you for your help in finding us a vehicle to match our needs! We are very happy with the service we were given and will be back! for your help in finding us a vehicle to match our needs! We are very happy with the service we were given and will be back! More

Very efficient and easy Kent Blada and Finance Dept and showroom manager Tim made trading in my Ford Escape and purchasing a new EcoSport SES very easy. Everyone was fantast Kent Blada and Finance Dept and showroom manager Tim made trading in my Ford Escape and purchasing a new EcoSport SES very easy. Everyone was fantastic. Thank you More

Wolf motors made my dream truck come true Wolf motors has helped my family find trucks for quite some time now. Scott and Josh kindly helped me find the truck I was looking for. I highly sugge Wolf motors has helped my family find trucks for quite some time now. Scott and Josh kindly helped me find the truck I was looking for. I highly suggest that you buy through Wolf Motors Ford in Jordan. More

New truck purchase Greg provided an excellent experience for me buying my new truck! The whole process was seamless in finding exactly the truck that I wanted. I would Greg provided an excellent experience for me buying my new truck! The whole process was seamless in finding exactly the truck that I wanted. I would recommend Greg and Wolf Motors to anyone in the market for a new vehicle. More

RUN!! Awful service and even worse customer service! Due to sheer negligence of an inexperienced technician, my fiancé was put in danger. This inexperienc Awful service and even worse customer service! Due to sheer negligence of an inexperienced technician, my fiancé was put in danger. This inexperienced technician, Bryce, failed to tighten the lug nuts on my fiancés pickup. After driving for a bit he noticed a sound and took it back in-his tire was literally hanging on by a thread. This caused damage to all lug nuts and the rim, all of which needed to be replaced. Initially, the staff was very kind and apologetic. The next day however, that changed. Both my fiancé and I expressed our concerns to the Service Manager, Mike. When speaking with Mike, he admitted that this could have been a bad situation, especially if the tire fell off on the highway at a high rate of speed. He also admitted to me that this technician was on his "second strike" and that he was aware that he was inexperienced and still learning. I also had service done to my vehicle by Bryce where he wrote that my "calibers" were seized. First of all, it's a caliper and secondly, if that was the case, my vehicle wouldn't be able to move or stop!! Mike had said he could do some other repairs to my fiancés pickup for the inconvenience, and then a couple hours later he rescinded that offer. My fiancé went to speak with someone above Mike and got a Sales Manager, with that Sales Manager was one of the service technicians (or counter associate, not sure of his position-male, light hair, mid 40's-50's). While the Manager was polite, the technician wasn't. He flat out and very rudely asked my fiancé "What, like you've never made a mistake?". You're kidding me, right?! The new rim needed to be ordered and Mike had decided that he was only going to make the repairs needed to get the pickup back in order until the rim came in. When my fiancé went in to get the rim put on, he was treated like garbage by this same technician who was rude to him previously. When the work was finished, my fiancé asked if there was any paperwork, the service counter person who stated very rudely "You got paperwork last time. All we did was put a new rim on it." By the way, the rim is USED, not new. Unbelievable. I understand people make mistakes. But if a manager admits that one of his associates is inexperienced, has had issues with his performance in the past and on his "second strike", wouldn't you think his work would be inspected more thoroughly? How do you completely ignore the fact that this could have been a very serious problem if that tire did in fact fall off on the freeway and do nothing?! And how is this rude customer service tolerated? As someone who works in customer service, I'm appalled. We weren't looking for a handout, we were simply wanting them to take this matter more seriously. But rather, we were treated with absolute disrespect. More

Best Ford Dealership I have been buying trucks at Wolf Motors for 20 years and have found them to have the best pricing and service. Bob Goetz really knows trucks and is a I have been buying trucks at Wolf Motors for 20 years and have found them to have the best pricing and service. Bob Goetz really knows trucks and is always great to work with. You can't go wrong with Wolf Motors and would recommend them for vehicle purchase and service. Gary Disch Chanhassen More