Woburn Toyota Scion - Service Center

I had an express oil change appt at woburn toyota this morning at 9am. When I arrived I was greeted by Scott. He checked me in, explained my service request and informed me of some other specials and se morning at 9am. When I arrived I was greeted by Scott. He checked me in, explained my service request and informed me of some other specials and services that I may be interested in. Shortly after my vehicle went into be serviced he informed me of a couple of details that the technician had found and explained them very throughly to me. I was in the auto business for a number of years and the skill to speak with customers who may be apprehensive about spending more dollars for "extra or other" items is a learned skill and Scott certainly has that skill. After my experience today I will not be servicing my 2010 toyota tundra anywhere except Woburn Toyota. More

I came in for Oil change for my Prius and the average wait was about 1:15 min. But I was out in less than an hour. They even helped me with the coupon even-though I forgot to bring it in. It definitely wait was about 1:15 min. But I was out in less than an hour. They even helped me with the coupon even-though I forgot to bring it in. It definitely saved me some money and free coffee for the waiting customers. I was very satisfied with the overall experience. I would definitely recommend Woburn Toyota service for future visits. More

Andrew was exceptional in his customer service! He is friendly and helped answer any questions I had. He is also very accessible, and I am able to contact him at any time with any concerns. I look forwa friendly and helped answer any questions I had. He is also very accessible, and I am able to contact him at any time with any concerns. I look forward to continuing doing business with Andrew! More

AS A HEALTH CARE PROFESSIONAL AT ONE OF THE TOP 5 HOSPITALS IN BOSTON WE ARE RATED ON CUSTOMER SERVICE AND PROFESSIONALISM. CONSUMERS ARE OFTEN QUICK TO COMPLAIN, BUT IT'S SO NICE TO BE AT THE RECI HOSPITALS IN BOSTON WE ARE RATED ON CUSTOMER SERVICE AND PROFESSIONALISM. CONSUMERS ARE OFTEN QUICK TO COMPLAIN, BUT IT'S SO NICE TO BE AT THE RECIEVING END OF A COMPLIMENT. EVERY SINGLE MAN AT THE EXPRESS DESK WAS PROFESSIONAL AND HELPFUL. I WAS HAVING TROUBLE PARKING MY VENZA FOR SERVICE AND HARDEEP PARKED MY CAR WITHOUT HESITATION OR JUDGEMENT. MICHAEL AND ANDREW WERE ALSO VERY HELPFUL AND ACCOMIDATING WHILE CHECKING IN AT THE SERVICE DEPARTMENT. THANK YOU FOR YOUR TIME AND BECAUSE OF SUCH WONDERFUL SERVICE I WILL BE SURE TO COME BACK FOR ANY OF MY SERVICE NEEDS. JUDY PALUMBO More

Scott was very knowledgable and professional. He explained the issue to me thoroughly and was very patient with all my questions. I felt that what he told me was wrong with the car was sincere. I w explained the issue to me thoroughly and was very patient with all my questions. I felt that what he told me was wrong with the car was sincere. I will continure to bring my car back to Woburn Foreign Motors for its service needs. More

I brought my Toyota Corolla in for a routine oil change. Woburn Toyota provided a list of other recommended services as usual. Andrew Spencer reviewed each service with me, and he did not "high pressure" me Woburn Toyota provided a list of other recommended services as usual. Andrew Spencer reviewed each service with me, and he did not "high pressure" me into having them done that evening. He provided a printed list and explanation of each service, and gave it to me to review. I was able to review these at home. Andrew Spencer represented Woburn Toyota professionally and provided great customer care. Another note....if this website needs the customer's login info, it should request this information FIRST, before requesting to answer questions and writing a review. After finishing my review the first time, I could not remember my username and password (didn't know I had one). When I requested my info by email, I received it but when I entered it I was kicked off the website. I had to start over. If Dealerrater.com truly needs login info, I will not complete this survey again if I am not asked to login at the beginning of the survey. More

They provide extremely friendly efficient service with excellent qualtiy. Staff are very accomodating and I have always gotten a timely "loaner" car free of charge. excellent qualtiy. Staff are very accomodating and I have always gotten a timely "loaner" car free of charge. More

John was great in explaining what work was being done to the car and helping me get the best price possible. He was friendly and kept telling me how much longer my repair would take. A pleasant experience the car and helping me get the best price possible. He was friendly and kept telling me how much longer my repair would take. A pleasant experience overall. More

I've been using this dealership for car maintenance and the staff are very friendly. They're sensitive toward my deafness and allow me to communicate in any way I am comfortable whether by writing, talkin the staff are very friendly. They're sensitive toward my deafness and allow me to communicate in any way I am comfortable whether by writing, talking, lipreading, or few signs as one of the staff know few signs. Highly recommended to anyone who owns Toyota. More

Nepal was very helpful to my needs and the prices are great. They were awesome with resolving any issues I had. Every time I have come here I always leave completely satisfied. The crew here is very prof great. They were awesome with resolving any issues I had. Every time I have come here I always leave completely satisfied. The crew here is very professional and courteous..highly recommend Woburn Toyota More