Woburn Toyota Scion - Service Center

Brought my 07 Corolla to Woburn Toyota because of a check engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with m engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with my intake manifold gasket, which was replaced. John also suggested an oil change and 20-point courtesy check, which revealed safety issues, again quickly resolved. I am very happy with the service, price and time in shop and always feel confident when I leave, namely because the work is dependable and John's advice is always spot on. BTW I have two other Toyota's that are also serviced in John's shop at Woburn Toyota. It's good to have a dealer and advisor you can depend on. More

Great, friendly service from the staff as well as given essential information that was explained by the employee above. Didn't have an appointment but they gave their best effort to get my car finished as essential information that was explained by the employee above. Didn't have an appointment but they gave their best effort to get my car finished as soon as possible. More

John was very helpful in finding an oil filter in a short amount of time for my new Subaru Forester. He went out of his way to assist me and i appreciated it. amount of time for my new Subaru Forester. He went out of his way to assist me and i appreciated it. More

The work was done when promised. I was kept up to date and given some recomondation on what should be done. everthing was handled in a professional manner. The service person was pleasant to deal with. and given some recomondation on what should be done. everthing was handled in a professional manner. The service person was pleasant to deal with. More

John was very detail-oriented, responsive, and friendly. He offered explanations where possible, kept us updated on the status of our servicing, and helped me clean off and warm up my truck when I came to p He offered explanations where possible, kept us updated on the status of our servicing, and helped me clean off and warm up my truck when I came to pick it up. He was a pleasure to work with and was very attentive to our needs. More

Great job. John was very helpful, and constantly kept me up to date on my cars progress. I would recommend him for future service work. up to date on my cars progress. I would recommend him for future service work. More

Service Rep John Russo was very good. Made me feel welcomed. He explained the service and various programs very well and was very receptive to all questions. welcomed. He explained the service and various programs very well and was very receptive to all questions. More

John was great to work with. He kept me informed about everything that was happening to my vehicle, and did the best to accommodate me. everything that was happening to my vehicle, and did the best to accommodate me. More

They took good care of me. I had an issue and he resolved it for me and got me out of there on time to make my next apt. it for me and got me out of there on time to make my next apt. More

My experience here was incredible. I was accommodated as soon as I entered the building and completely filled in on each thing they were doing for my car. My tail light was not functioning properly and they soon as I entered the building and completely filled in on each thing they were doing for my car. My tail light was not functioning properly and they easily found the issue and fixed it in great timing. I was very pleased! More