Woburn Toyota Scion - Service Center

Have used Woburn Toyota for maintenance services since 2006, the quality of the customer service has never disappointed me. Free wifi at the waiting area, free courtesy shuttle, and free light refreshmen 2006, the quality of the customer service has never disappointed me. Free wifi at the waiting area, free courtesy shuttle, and free light refreshment are the basics, most impressive is the explaination of the details of any kind of services needed or recommended. This is helpful when one is not quite mechanical savvy. Representative is not shy to provide coupons when asked, even you don't have one in hand. All service consultants I have dealt with are very professional. This time I had 75K major maintenance and Mike Robinson was the one that I worked with. Give him a five-star for his customer service. More

After waiting 3 hours at the Sears Auto service center to repair a tire that had a screw in it, we were told that we did not have the key for the locked nut on our tire and they could not take off our tire. repair a tire that had a screw in it, we were told that we did not have the key for the locked nut on our tire and they could not take off our tire. A quick call to Woburn Toyota, they said if you get here by 3 week can help you out. We got there right at 3, John was great and calmed our nerves. 40 minutes later our tire was repaired and we had a new key. More

My experience with Woburn Toyota was pleasant one. I went there for servicing my Toyota Corolla car. Victor Pena from Service center was very helpful. I didn't have an appointment but Victor got us in despit there for servicing my Toyota Corolla car. Victor Pena from Service center was very helpful. I didn't have an appointment but Victor got us in despite Service center was booked for whole weekend. He was friendly and nicely answered all my queries. After service, Victor nicely explained all service work and scheduled me for next appointment. Overall, very nice experience and would highly recommend Woburn Toyota to everyone. More

Both service desk staff and mechanic were professional and attentive. Victor help resolved my issue regarding insurance, and provided quick turn around. Thank you Victor. and attentive. Victor help resolved my issue regarding insurance, and provided quick turn around. Thank you Victor. More

Mike Wing was so helpful, and he had so much Mike Wing was so helpful, and he had so much patience with me and explained what had to be done to my vehicle also last week Mike Wing was so helpful, and he had so much patience with me and explained what had to be done to my vehicle also last week went for service oil change , rotate tires. & filters the service gentlemen were so nice. June Umlah More

It has been a great experience when having services with John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes. highly recommended. More

Mr John Russo was extremely professional and very knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. More

Victor is awesome!! He's great in person & through email when I have random questions :) his customer service always makes me want to return here for additional work! through email when I have random questions :) his customer service always makes me want to return here for additional work! More

Victor is really the best. I've consistently been impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I return. (our account is under "David McSweeney," my husband.) More

Excellent service , great customer relationship skills ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the prob ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the problem (which had to do with a part of tire sensor ), demonstrated the symptom with another damaged sample part and he provided the right solution. More