Woburn Toyota Scion - Service Center

Service department is the best! Our 2008 Toyota Highlander was in need of front and rear brakes, new tires and an alignment. John Russo was amazing to work with in terms of providin Our 2008 Toyota Highlander was in need of front and rear brakes, new tires and an alignment. John Russo was amazing to work with in terms of providing excellent customer service and a complimentary loaner car. We appreciate the weekend hours as it provides us the flexibility we need as working professionals. Our car was dropped off at 7:30 am on Saturday and it was done by 3:00pm. We have been taking our Toyota to Woburn Toyota for all service and maintenance since the day we purchased. The service department has always been professional,courteous and a pleasure to work with. There is no need to look elsewhere! More

Service department does a great job for a fair price I brought in my 2008 Toyota Highlander with a laundry list of things to be looked at including brakes. They did their typical efficient job of reviewi I brought in my 2008 Toyota Highlander with a laundry list of things to be looked at including brakes. They did their typical efficient job of reviewing everything I asked for and the general check to identify other things I should consider. This is really helpful as they catch things I would never be aware of that could potentially harm my vehicle and put me at risk. I reviewed and approved all the work with the service person and everything was completed in a few hours. I was pleasantly surprised by the amount I paid for the work that was done. They did a high quality job for a very fair price. My wife and I have been taking our Toyota vehicles to the service center for regular maintenance since we got them and every visit has been great. More

40000 ML SERVICES REVIEW JOHN IS ALWAYS RESOLVING ANY DOUBTS AND WILLING TO HELP HIS CUSTOMERS AND FIND SOLUTIONS TO THEIR REQUIREMENTS., I WILL BACK WITH NOT DOUBTS TO ASK FO JOHN IS ALWAYS RESOLVING ANY DOUBTS AND WILLING TO HELP HIS CUSTOMERS AND FIND SOLUTIONS TO THEIR REQUIREMENTS., I WILL BACK WITH NOT DOUBTS TO ASK FOR HELP AGAIN. GREAT GUY More

Explaining Service They always explain what needs to be done in an honest and fair way. They tell you what needs to be done and what can be done later and about differen They always explain what needs to be done in an honest and fair way. They tell you what needs to be done and what can be done later and about different price levels. More

Service visit The service received from Woburn toyota is the reason I always come back. I had a walk in appointment and it was fast and easy. All the workers are fr The service received from Woburn toyota is the reason I always come back. I had a walk in appointment and it was fast and easy. All the workers are friendly and extremely helpful. Anthony Petrella was the person that helped me and he was wonderful! He was knowledgable and gave great customer service. I would recommand Woburn Toyota for anyone that needs service. More

go somewhere else for service!!! Service is wicked overbooked and makes commitments about car being done that they don't keep in adfition, no bathroom in Express for customers. No Service is wicked overbooked and makes commitments about car being done that they don't keep in adfition, no bathroom in Express for customers. No updates when running behind schefule. Go elsewhere! More

Great place of business to work with Very nice staff to deal with, always very helpful and pleasant. Wait area is clean and comfy. Every time I had question s about my car the staff was a Very nice staff to deal with, always very helpful and pleasant. Wait area is clean and comfy. Every time I had question s about my car the staff was always willing to help. More

John Russo is the best service personnel I've dealt with John russo was by far the most informative kind and knowledgeable service personnel I've dealt with in a very long time. He kept me informed about my John russo was by far the most informative kind and knowledgeable service personnel I've dealt with in a very long time. He kept me informed about my vehicle he explained every last detail of what they were doing he explained the Toyota care program. I would like to have him everytime I enter the Toyota building. he was outstanding More

John Russo -- Best Toyota Woburn Service Personnel John Russo in the Service Department at Toyota Woburn was the most helpful, supportive, professional man I have dealt with regarding all maintenance m John Russo in the Service Department at Toyota Woburn was the most helpful, supportive, professional man I have dealt with regarding all maintenance matters and service here. He has the upmost customer oriented service and he always remembers me each time I am there for service. This dealership should be proud to have such and exemplary employee as John Russo part of their team there. More

Winter tire installation We were in last Monday December the 8th to have winter tires put on our 2013 Toyota Rav 4. John Russo was very helpful and friendly. He always remem We were in last Monday December the 8th to have winter tires put on our 2013 Toyota Rav 4. John Russo was very helpful and friendly. He always remembers us and always greets us with a warm smile. John goes above and beyond in offering useful info about our vehicle. Our experience is always a positive one and we are very much appreciative. More