Woburn Toyota Scion - Service Center

great customer service, friendly staff I come to this dealer regularly to have my car serviced. The people working at the front desk in the service department were very friendly and helpful I come to this dealer regularly to have my car serviced. The people working at the front desk in the service department were very friendly and helpful. It took about an hour to have my oil changed. I've had a great experience every time! More

GREAT Service AND John showed me how to remote start my CAR John Russo is an exceptional service technician. When I arrived to service my car, little did I know that not only would my car be serviced; but, I a John Russo is an exceptional service technician. When I arrived to service my car, little did I know that not only would my car be serviced; but, I also would finally learn how to Remote Start my engine (after owning the car for six months). He gave me step-by-step instructions and also explained what was happening! He is also a warm and cordial gentleman. John should be commended for his professional expertise. Woburn Toyota should be pleased and proud to have John Russo as an employee. More

Another great job by John Russo John welcomes me to the express service area with a warm and hearty greeting by my first name, it is like visiting an old friend. He gives me car car John welcomes me to the express service area with a warm and hearty greeting by my first name, it is like visiting an old friend. He gives me car care advice and he is one of the reasons why I continue to go to Woburn Toyota for service. More

great service from John Russo John, always treats me like I'm special as if I'm his only customer. Always checking my extended warranty to see if I'm covered. It's because of him I John, always treats me like I'm special as if I'm his only customer. Always checking my extended warranty to see if I'm covered. It's because of him I will stay with Toyota and would HIGHLY recommend Woburn Service dept because of him. More

Replacing parts The service advisor John Russo, was very helpful and informative about the exact parts needed. He was very professional in his duties and seemed genui The service advisor John Russo, was very helpful and informative about the exact parts needed. He was very professional in his duties and seemed genuinely concerned with the customers needs. He had my Corolla fixed and all parts needed by the end of the day. He was very apologetic about delays with finishing paperwork , his attention to detail was excellent and it was a pleasure to deal with John. I will recommend his service and attention to Al my friends. Thanks John Russo so much More

Exceptional Service I have been dealing with Woburn Toyota for over 20 Years and I have no complaints whatsoever. I highly recommend this dealership. Their service is exc I have been dealing with Woburn Toyota for over 20 Years and I have no complaints whatsoever. I highly recommend this dealership. Their service is excellent. More

It was great The associate Scott kolacz was very nice, helpful and friendly. I greatly appreciate his help. Good employee. And his friend who give the ride home The associate Scott kolacz was very nice, helpful and friendly. I greatly appreciate his help. Good employee. And his friend who give the ride home was also really nice. More

Do not go anywhere else for Toyota Service Make sure you go to Woburn Toyota for servicing your Toyota. I would not let anyone else touch my car. I bought four tires from them and a slow leak Make sure you go to Woburn Toyota for servicing your Toyota. I would not let anyone else touch my car. I bought four tires from them and a slow leak developed. We could never explain it no matter how many times I brought it in. They recharged my tires with Nitrogen after every careful examination. On one trip, they found three nails in the tire. They replaced it under warranty. On today's trip, they found a leaking sensor and replaced it. Bottom line, they were cheerful yet professional and totally committed to getting right no matter what it took. I need to give a shout out to John Russo who made sure everyone did what they were supposed to do in an extremely reasonable amount of time. Ask for John Russo if you are not sure who to ask for. More

Beyond Helpful I came to Toyota expecting to have just my oil changed. I later found out I had multiple services that needed fixing. The Employees were amazing, they I came to Toyota expecting to have just my oil changed. I later found out I had multiple services that needed fixing. The Employees were amazing, they walked me through each part that needed to be fixed and even went the extra mile to insure that my warranty would cover what it had said it would. My car was serviced in a 24 hour period and I felt comfortable and confident that I made the right decision taking my car to Woburn Toyota More

Very helpful, quick to take care my service needs John Russo, was very helpful and repaired my car in very timely manner. Thank you I don't think you should require a specific mount of words. Than John Russo, was very helpful and repaired my car in very timely manner. Thank you I don't think you should require a specific mount of words. Thank you thank you More