Woburn Toyota Scion - Service Center

Quick, accommodating, knowledgeable service I damaged the gas tank of my Pruis. John Russo was accommodating. His explanations were clear. I am very impressed with the entire service experien I damaged the gas tank of my Pruis. John Russo was accommodating. His explanations were clear. I am very impressed with the entire service experience. More

Very good express service I went in for an oil change and tire rotation. Had a reservation for the Express Service. I was taken care of right away, and out in 45'. I went after I went in for an oil change and tire rotation. Had a reservation for the Express Service. I was taken care of right away, and out in 45'. I went after 6:00 pm, which is a busy time, but everything went very smoothly, and it was a good (not too long) wait in their waiting room. It's nice you can get a drink and a snack while waiting too ! Very friendly costumer service. Highly recommend. More

Outstanding, as always The whole house down with a cold, I nearly cancelled my appointment. But as soon as I entered, I was met with friendly smiles and conversation that m The whole house down with a cold, I nearly cancelled my appointment. But as soon as I entered, I was met with friendly smiles and conversation that made me glad I came. Scott and company were pleasant, personable and funny, took great care of my car and got me on my way in a reasonable amount of time. The cleanliness and open atmosphere of the waiting room makes it a pleasant experience, and I always enjoy talking with the staff. More

Convenient location, customer focused and affordable prices I was extremely pleases by the service that I received from John Russo today at Woburn Toyota. My daughter's Prius has 116,000 original miles and it I was extremely pleases by the service that I received from John Russo today at Woburn Toyota. My daughter's Prius has 116,000 original miles and it was time for a few minor maintenance repairs. I was able to use a coupon that saved me 20% on the brakes and John arranged a free Shuttle ride to the Burlington Mall so I could have Brunch with my family. After brunch, the phone rang and and my car was ready. I also earned Albrecht points towards the purchase of my next Toyota. I have going to the Woburn Toyota Express Service for about 10 years now. Oil Changes, new tires (free life time tire rotation, Road Hazard repair and mounting, balance and alignment are all included in the price), Brakes and regular maintenance are all honestly performed. I especially like the feature that allows me to schedule my appointments on-line. Keep on rolling, DJT More

great customer service, friendly staff I come to this dealer regularly to have my car serviced. The people working at the front desk in the service department were very friendly and helpful I come to this dealer regularly to have my car serviced. The people working at the front desk in the service department were very friendly and helpful. It took about an hour to have my oil changed. I've had a great experience every time! More

GREAT Service AND John showed me how to remote start my CAR John Russo is an exceptional service technician. When I arrived to service my car, little did I know that not only would my car be serviced; but, I a John Russo is an exceptional service technician. When I arrived to service my car, little did I know that not only would my car be serviced; but, I also would finally learn how to Remote Start my engine (after owning the car for six months). He gave me step-by-step instructions and also explained what was happening! He is also a warm and cordial gentleman. John should be commended for his professional expertise. Woburn Toyota should be pleased and proud to have John Russo as an employee. More

Another great job by John Russo John welcomes me to the express service area with a warm and hearty greeting by my first name, it is like visiting an old friend. He gives me car car John welcomes me to the express service area with a warm and hearty greeting by my first name, it is like visiting an old friend. He gives me car care advice and he is one of the reasons why I continue to go to Woburn Toyota for service. More

great service from John Russo John, always treats me like I'm special as if I'm his only customer. Always checking my extended warranty to see if I'm covered. It's because of him I John, always treats me like I'm special as if I'm his only customer. Always checking my extended warranty to see if I'm covered. It's because of him I will stay with Toyota and would HIGHLY recommend Woburn Service dept because of him. More

Replacing parts The service advisor John Russo, was very helpful and informative about the exact parts needed. He was very professional in his duties and seemed genui The service advisor John Russo, was very helpful and informative about the exact parts needed. He was very professional in his duties and seemed genuinely concerned with the customers needs. He had my Corolla fixed and all parts needed by the end of the day. He was very apologetic about delays with finishing paperwork , his attention to detail was excellent and it was a pleasure to deal with John. I will recommend his service and attention to Al my friends. Thanks John Russo so much More

Exceptional Service I have been dealing with Woburn Toyota for over 20 Years and I have no complaints whatsoever. I highly recommend this dealership. Their service is exc I have been dealing with Woburn Toyota for over 20 Years and I have no complaints whatsoever. I highly recommend this dealership. Their service is excellent. More