1,246 Reviews of Woburn Toyota Scion - Service Center
Sunday with Scott The whole express team is great !! I always enjoy getting my car serviced, especially when i go see Scott Kolacz. I love how attentive he is, and I fe The whole express team is great !! I always enjoy getting my car serviced, especially when i go see Scott Kolacz. I love how attentive he is, and I feel as though he goes above and beyond to make sure I'm taken care of each and every step of the way. I've heard many stories about going to the dealer, but I have had nothing but good experiences. I will always recommend Scott and the Express Team to anyone I know ! More
Do not take your Toyota anywhere else for service Chris Etter had the good luck of dealing with nails in my tires one week apart. The first time, Marc Andre made all the arrangements and Chris Picked Chris Etter had the good luck of dealing with nails in my tires one week apart. The first time, Marc Andre made all the arrangements and Chris Picked up the work order and made sure it was properly taken care of. The second time, Jason (sorry, I did not get his last name) told me to bring in my car right away on a Sunday. Chris took care of everything and made sure everything was done in a timely manner. Also, Luis (again sorry I did not get his last name), the technician, stopped by to say hello while I was waiting outside. I asked him to check my other tires for nails since I was having real bad luck with them. He was happy to do that for me. All in all, a shout out has to go to Chris Etter, who made sure everything went smoothly and was very amiable to deal with. More
New car check up John Russo and Mike Gilgun have been at this dealership for a long time. Clearly these two gentleman understand the importance of customer service and John Russo and Mike Gilgun have been at this dealership for a long time. Clearly these two gentleman understand the importance of customer service and satisfaction.I highly recommend this dealer for many reasons. Professionalism is top of the line. Knowledgeable mechanics and technicians working on the vehicles . Class act service in all areas. waiting room clean friendly greetings and attention to detail with each customers needs. More
John Russo new battery, air filter, and wiper problem John Russo turned my service request around it seemed in a matter of minutes and explained wiper problem. Great service from a great organization. thx John Russo turned my service request around it seemed in a matter of minutes and explained wiper problem. Great service from a great organization. thx More
JOHN RUSSO John was especially helpful on my recent visit to Woburn Foreign Motors. I needed work done on my 2004 Toyota Highlander, and he kept me informed. A s John was especially helpful on my recent visit to Woburn Foreign Motors. I needed work done on my 2004 Toyota Highlander, and he kept me informed. A shuttle service was offered, which I have used before. Great guy and great service. More
Oil change service John russo helped me with my visit nice people great place would recommend this place for service . They call you when the car is finished and provid John russo helped me with my visit nice people great place would recommend this place for service . They call you when the car is finished and provide shuttle service More
Quick, accommodating, knowledgeable service I damaged the gas tank of my Pruis. John Russo was accommodating. His explanations were clear. I am very impressed with the entire service experien I damaged the gas tank of my Pruis. John Russo was accommodating. His explanations were clear. I am very impressed with the entire service experience. More
Very good express service I went in for an oil change and tire rotation. Had a reservation for the Express Service. I was taken care of right away, and out in 45'. I went after I went in for an oil change and tire rotation. Had a reservation for the Express Service. I was taken care of right away, and out in 45'. I went after 6:00 pm, which is a busy time, but everything went very smoothly, and it was a good (not too long) wait in their waiting room. It's nice you can get a drink and a snack while waiting too ! Very friendly costumer service. Highly recommend. More
Outstanding, as always The whole house down with a cold, I nearly cancelled my appointment. But as soon as I entered, I was met with friendly smiles and conversation that m The whole house down with a cold, I nearly cancelled my appointment. But as soon as I entered, I was met with friendly smiles and conversation that made me glad I came. Scott and company were pleasant, personable and funny, took great care of my car and got me on my way in a reasonable amount of time. The cleanliness and open atmosphere of the waiting room makes it a pleasant experience, and I always enjoy talking with the staff. More
Convenient location, customer focused and affordable prices I was extremely pleases by the service that I received from John Russo today at Woburn Toyota. My daughter's Prius has 116,000 original miles and it I was extremely pleases by the service that I received from John Russo today at Woburn Toyota. My daughter's Prius has 116,000 original miles and it was time for a few minor maintenance repairs. I was able to use a coupon that saved me 20% on the brakes and John arranged a free Shuttle ride to the Burlington Mall so I could have Brunch with my family. After brunch, the phone rang and and my car was ready. I also earned Albrecht points towards the purchase of my next Toyota. I have going to the Woburn Toyota Express Service for about 10 years now. Oil Changes, new tires (free life time tire rotation, Road Hazard repair and mounting, balance and alignment are all included in the price), Brakes and regular maintenance are all honestly performed. I especially like the feature that allows me to schedule my appointments on-line. Keep on rolling, DJT More