1,250 Reviews of Woburn Toyota Scion - Service Center
Excellent Service i dealt with John Russo when I brought my car in for service. He was extremely pleasant, professional and helpful. He took time to explain everything i dealt with John Russo when I brought my car in for service. He was extremely pleasant, professional and helpful. He took time to explain everything to me in an efficient and honest way. Companies need to recognize that employees like him make a difference in where we bring our business. He is an asset to your company. More
Excellent Service Once Again. Thank you Woburn Toyota for continuing to impress me each time I visit! I especially want to express my gratitude to one of your employees John Russo. Thank you Woburn Toyota for continuing to impress me each time I visit! I especially want to express my gratitude to one of your employees John Russo. I cannot tell you how many times I have brought my Subaru to various other shops to get my car serviced(a few years ago), and have had terrible experiences. Each time I return to WT, John is always very outgoing, super professional and empathetic to your waiting times and your overall experience. He constantly provides updates on the status of the job and gets you in-and-out as quickly as possible. He is great and that is not something you come across everyday. Thank you once again Woburn Toyota for the continued professionalism and great experience, and thank you Mr. Russo. You are why I have continued bringing my car(s) here for years. More
service agent John Russo was extremely helpful and honest. He didn't try to sell me anything I didn't need. I will be back when the need arises. agent John Russo was extremely helpful and honest. He didn't try to sell me anything I didn't need. I will be back when the need arises. More
Such a great team Have used Woburn Foreign Toyota in multiple capacities over the years. Hani in Sales sold us both of our vehicles, an 06 Highlander and 07 Camry (ne Have used Woburn Foreign Toyota in multiple capacities over the years. Hani in Sales sold us both of our vehicles, an 06 Highlander and 07 Camry (new at the time). Rhonda and Bob at Woburn Foreign Autobody have been fantastic when repairing a fender bender. The team at Express Lube is always fantastic, no matter who I deal with, but John Russo seems to be my main contact and always knows me by name, despite the hundreds if not thousands of clients he deals with on a regular basis. Top notch. More
Sunday with Scott The whole express team is great !! I always enjoy getting my car serviced, especially when i go see Scott Kolacz. I love how attentive he is, and I fe The whole express team is great !! I always enjoy getting my car serviced, especially when i go see Scott Kolacz. I love how attentive he is, and I feel as though he goes above and beyond to make sure I'm taken care of each and every step of the way. I've heard many stories about going to the dealer, but I have had nothing but good experiences. I will always recommend Scott and the Express Team to anyone I know ! More
Do not take your Toyota anywhere else for service Chris Etter had the good luck of dealing with nails in my tires one week apart. The first time, Marc Andre made all the arrangements and Chris Picked Chris Etter had the good luck of dealing with nails in my tires one week apart. The first time, Marc Andre made all the arrangements and Chris Picked up the work order and made sure it was properly taken care of. The second time, Jason (sorry, I did not get his last name) told me to bring in my car right away on a Sunday. Chris took care of everything and made sure everything was done in a timely manner. Also, Luis (again sorry I did not get his last name), the technician, stopped by to say hello while I was waiting outside. I asked him to check my other tires for nails since I was having real bad luck with them. He was happy to do that for me. All in all, a shout out has to go to Chris Etter, who made sure everything went smoothly and was very amiable to deal with. More
New car check up John Russo and Mike Gilgun have been at this dealership for a long time. Clearly these two gentleman understand the importance of customer service and John Russo and Mike Gilgun have been at this dealership for a long time. Clearly these two gentleman understand the importance of customer service and satisfaction.I highly recommend this dealer for many reasons. Professionalism is top of the line. Knowledgeable mechanics and technicians working on the vehicles . Class act service in all areas. waiting room clean friendly greetings and attention to detail with each customers needs. More
John Russo new battery, air filter, and wiper problem John Russo turned my service request around it seemed in a matter of minutes and explained wiper problem. Great service from a great organization. thx John Russo turned my service request around it seemed in a matter of minutes and explained wiper problem. Great service from a great organization. thx More
JOHN RUSSO John was especially helpful on my recent visit to Woburn Foreign Motors. I needed work done on my 2004 Toyota Highlander, and he kept me informed. A s John was especially helpful on my recent visit to Woburn Foreign Motors. I needed work done on my 2004 Toyota Highlander, and he kept me informed. A shuttle service was offered, which I have used before. Great guy and great service. More
Oil change service John russo helped me with my visit nice people great place would recommend this place for service . They call you when the car is finished and provid John russo helped me with my visit nice people great place would recommend this place for service . They call you when the car is finished and provide shuttle service More