1,250 Reviews of Woburn Toyota Scion - Service Center
Service Review I have always had my service done at Woburn Toyota. It's conveniently located and they provide you with a shuttle home if you don't want to wait. Toda I have always had my service done at Woburn Toyota. It's conveniently located and they provide you with a shuttle home if you don't want to wait. Today I brought my car in for an oil change and it was discovered that the housing for the oil filter was broken. John Russo was my service consultant. He replaced the piece for free. He also told me about an up and coming airbag recall that I would be notified about. It's people like John who make me want to return to Woburn Toyota. More
Service Review I brought my Rave4 for service on Wednesday November 4th and my service consultant was John Russo and he was outstanding!! He was very friendly and al I brought my Rave4 for service on Wednesday November 4th and my service consultant was John Russo and he was outstanding!! He was very friendly and always kept me updated. The service they provide is always excellent. More
Service Review I brought my Tacoma in for the 25,000M service. John Russo is my service adviser and always treats me like an old friend when I come in. This is custo I brought my Tacoma in for the 25,000M service. John Russo is my service adviser and always treats me like an old friend when I come in. This is customer service at its Best!!! My Daughter, my wife, and I have all purchased our cars at Woburn Toyota, they seem to really care about their customers and it shows in the way we are treated More
Went the extra mile to help I got stuck with a dead battery and AAA never showed. After 2 hour, I found someone who would jump my car. Unfortunately it was so late that when I I got stuck with a dead battery and AAA never showed. After 2 hour, I found someone who would jump my car. Unfortunately it was so late that when I got to Woburn Toyota express service they were about to close. I had to leave the car running and ran in to see if they could help me. They went the extra mile and asked a mechanic not to leave and to replace my batter. In 30 minutes I was driving away with a new battery and a real confidence and satisfaction for this service department More
Service As always the service has been performed well on the car. The wait time was quick and I was taken care for help quickly. The employees take really goo As always the service has been performed well on the car. The wait time was quick and I was taken care for help quickly. The employees take really good care of their customers and are very knowledgeable. I love their shuttle service they provide to drop off and pick up for free. Thank You Woburn Toyota, I will see you soon... More
Friendly, honest, professional service at a fair price I've been bringing my 2010 Highlander for maintenance since it was new. The price and quality of service is second to none, including service writers I've been bringing my 2010 Highlander for maintenance since it was new. The price and quality of service is second to none, including service writers. This is one of the reasons we purchased a 2015 Venza for my wife. Thank you Woburn Toyota, keep up the good work. More
Friendliest repair place I go there all the time: I'm keeping my car as long as possible and keep it well maintained. I'm always greeted with a smile, and they are extremely p I go there all the time: I'm keeping my car as long as possible and keep it well maintained. I'm always greeted with a smile, and they are extremely professional. They explain everything, give me options, and are very helpful. I won't go anywhere else. More
Friendly, Reliable Every service representative behind the desk has been friendly, respectful, professional, reliable and honest. My questions are answered with detailed Every service representative behind the desk has been friendly, respectful, professional, reliable and honest. My questions are answered with detailed explanations for services provided and suggested. Much appreciated. More
Professional they are quick and professional. I went to another Toyota dealer for services before, then go to this dealer, after the service, my car's 'loud engine they are quick and professional. I went to another Toyota dealer for services before, then go to this dealer, after the service, my car's 'loud engine' issue is reduced, I asked them how, they replied they find another dealer put more than needed engine oil. More
Great experience I had to have my 2011 Toyota in for maintenance and was extremely happy with the entire experience. John Russo the Tech Advisor was extremely friendl I had to have my 2011 Toyota in for maintenance and was extremely happy with the entire experience. John Russo the Tech Advisor was extremely friendly and very very helpful. I had to make several decisions about some of the repairs that would be made and he patiently helped me through the process. John is the type of employee that any dealership would be lucky to have as a representative for their company. More