Woburn Toyota Scion - Service Center

Always a great experience Quick efficient professional always friendly when I bring my car in for service -I never feel pressured I've been coming to this dealership over thir Quick efficient professional always friendly when I bring my car in for service -I never feel pressured I've been coming to this dealership over thirty years always a pleasure More

Excellent service by John Russo John Russo always friendly, and give an excellent service. Hi is very helpful. I have had a service at Woburn Toyota several times with John, and e John Russo always friendly, and give an excellent service. Hi is very helpful. I have had a service at Woburn Toyota several times with John, and every time everything was done in friendly atmosphere. More

Great job for ove 10 years I bought my wife a 2004 Matrix and had such good service that two years later I bought myself a used 2006 Corolla. My most recent upgrade was to add I bought my wife a 2004 Matrix and had such good service that two years later I bought myself a used 2006 Corolla. My most recent upgrade was to add a auto start to my Corolla to help me deal with the early morning cold & snow. They did a great job and we're always been treated well at Woburn Toyota. More

Excellent service by John Russo John Russo always gives great service. He is helpful and keeps you aware of what is going on the whole time. He also keeps me up to date on what needs John Russo always gives great service. He is helpful and keeps you aware of what is going on the whole time. He also keeps me up to date on what needs to happen in the future. More

Customer service John Russo I have been a customer if Woburn Toyota for many years and the reason is because if the great customer service I received at this dealer ship and part I have been a customer if Woburn Toyota for many years and the reason is because if the great customer service I received at this dealer ship and particularly form John Russo who was my advisor in several occasions. He is willing to explain to me in details the situation and to find solutions that suit my needs and budget. Always friendly and courteous. More

Great to buy a car and get service at. I bought a 2015 Toyota Camry in May from Woburn Toyota. The salesman Ernest Memminger is outstanding. I have had my 5000 and 10000 mile services als I bought a 2015 Toyota Camry in May from Woburn Toyota. The salesman Ernest Memminger is outstanding. I have had my 5000 and 10000 mile services also at Woburn Toyota. The service people are great. John Russo helped me yesterday and is terrific - friendly, knowledgable, helpful, and very willing to answer questions. The 2015 Camry is also a great car. I highly recommend Woburn Toyota both for sales and service. More

What I expect from a service dept Made an appointment for oil change and tire rotation, the person who did the write-up was very friendly and professional. After the vehicle was servic Made an appointment for oil change and tire rotation, the person who did the write-up was very friendly and professional. After the vehicle was serviced he explained what the 6.6 for the break pads meant and showed a sample of the different wear levels and told me I could wait for the next service before replacing them. ( no pressure to do anything at that time ) Service done under 1 hour. More

Great Service Great service when I bring my cars in for service. Always great to deal with Woburn Toyota. The people treat you right and always find the problem. Great service when I bring my cars in for service. Always great to deal with Woburn Toyota. The people treat you right and always find the problem. Their service is one of the reasons why I always buy Toyota. More

Lousy service this time I usually use John Russo but couldn't find his number so I used whoever they send me to in the service department. I am not going to mention who my s I usually use John Russo but couldn't find his number so I used whoever they send me to in the service department. I am not going to mention who my service advisor was but they did a xxxx poor job. I never received a call with an update on the status of my vehicle, when I did call to get an update, the service advisor had left a message with the receptionist stating it would not be ready that day. In addition, I requested a couple of additional items that needed to be checked and repaired which the advisor noted. So when I finally got to pick up my truck three days later, the service advisor I was working was not in, so I asked if the additional work I had requested was completed. Well the additional work was not on the final paperwork and it was unknown if it was completed. Needless to say, the work was NOT completed which is frustrating due to the work I had requested. Also, my washer fluid was filled up even after I had requested it to remain unfilled, thus screwing up my RainX treatment. Request John, your xxxx will get done. More

express service on Sat.Nov.28/2015 @8:30 am I was greeted promptly upon arrival by Mr. John Russo. Mr Russo was was very polite and efficient. Mr Russo explained on Sat.Nov.28/2015 @8:30 am I was greeted promptly upon arrival by Mr. John Russo. Mr Russo was was very polite and efficient. Mr Russo explained the whole process of the work that I needed and wanted to have completed on my vehicle . The work was done and completed in a timely manner. Thank You very much. Dennis H. Scott. More