Woburn Toyota Scion - Service Center

Excellent service John Russo processed my service claim. He did a great job at explaining everything that needed to be done and gave me a very accurate quote. He was John Russo processed my service claim. He did a great job at explaining everything that needed to be done and gave me a very accurate quote. He was friendly and thorough, which I appreciated. The day I took my 4Runner in for service, they were incredibly busy, but I noticed that John still took the appropriate amount of time to work with each customer. I didn't feel ignored or rushed out. More

John Russo does a fantastic job The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the i The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the issue correctly More

Quick, efficient, pleasant, informative Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agree Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agreeing with me but explaining the process and pointing the extra cars parked everywhere are not the norm. He processed me quickly but I didn't feel rushed. Answered my questions and had some of his own. i was in and out of there before I ever thought about whining because I was spending my day off at Toyota! Great service. Right up there with their great product. More

Outstanding Service Was Received! I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went the "extra mile" to let me know about the "January Savings Coupons" that I had no clue existed. By doing so, Chris saved me over $15 on my repair bill. Thank you Chris! A very satisfied customer, Bob McElhinney More

VERY, VERY friendly, professional and helpful!!! The service reps are very professional, friendly, and knowledgeable! I will alway bring my vehicle to them for.all my maintainences and service needs. The service reps are very professional, friendly, and knowledgeable! I will alway bring my vehicle to them for.all my maintainences and service needs. Thanks! More

John Russo was great John Russo from the Toyota service center was great. Great experience overall and really appreciated John's assistance. Would highly recommend this s John Russo from the Toyota service center was great. Great experience overall and really appreciated John's assistance. Would highly recommend this service center to have a vehicle serviced. More

Only a oil change but a good experience overall You would have thought John Russo was servicing his own vehicle. Set good expectations and came through for a great first time experience at the serv You would have thought John Russo was servicing his own vehicle. Set good expectations and came through for a great first time experience at the service department. Convenient service hours too everyday More

Service Review I brought my vehicle in for its 15,000 mile service and inspection sticker. John told me it would take a little more than an hour and that's how long I brought my vehicle in for its 15,000 mile service and inspection sticker. John told me it would take a little more than an hour and that's how long it took. No complaints here! More

Was able to get out of the shop within 1 hour This is an excellent dealership. The person that handled my appointment, John Russo, was extremely helpful in getting my car back to me as quickly as This is an excellent dealership. The person that handled my appointment, John Russo, was extremely helpful in getting my car back to me as quickly as possible. He attended to me and advised me where to get a dent in my car fixed. More

Great! We always receive excellent sales help and service from Woburn Toyota. Friendly and professional, we only service our cars at Woburn Toyota! Love th We always receive excellent sales help and service from Woburn Toyota. Friendly and professional, we only service our cars at Woburn Toyota! Love the coupons as well! More