Woburn Toyota Scion - Service Center

Oil change, sticker I made an apt. on 01/28 for 01/29...greeted by a very pleasant gentleman, Ken Mello. Waited a little over an hour, as pro I made an apt. on 01/28 for 01/29...greeted by a very pleasant gentleman, Ken Mello. Waited a little over an hour, as promised, in a very satisfactory manner...I bought this used 2011 Toyota Camry in January 2015 from one of your great salesmen, Jeremy Kelly. I have always been treated well by Woburn Motor. More

Service Dep't. Service was fast accurate and I dealt with a knowledgeable service advisor. I would recommend Woburn Toyota Service to my associates. I have been a cu Service was fast accurate and I dealt with a knowledgeable service advisor. I would recommend Woburn Toyota Service to my associates. I have been a customer for over 12 years. More

Always happy with my service! MY experience was very good as usual. I was greeted in a friendly manner and had my car in and out for service as promised. I think this dealer offers MY experience was very good as usual. I was greeted in a friendly manner and had my car in and out for service as promised. I think this dealer offers very reasonable prices and is not out to get you. John Russo was my service advisor and he was great to deal with. I highly recommend bringing your car for service at this location. More

Always a great service experience! I've been coming to Woburn Toyota for getting my car serviced for the last 4 years. Have always had a wonderful experience. The service techs do a gre I've been coming to Woburn Toyota for getting my car serviced for the last 4 years. Have always had a wonderful experience. The service techs do a great job of explaining what the car requires, and even suggesting which things are non issues. Happy to keep coming back here for years to come. More

Maintenance check Service appointment brought my car in and had an oil change and John russo mentioned to me that my sticker was expiring at the end of the month so I s Service appointment brought my car in and had an oil change and John russo mentioned to me that my sticker was expiring at the end of the month so I scheduled the sticker More

Happy with service. Today was my first experience with your service department since I bought my 2006 Toyota Avalon used. I was very satisfied with the experience. Chri Today was my first experience with your service department since I bought my 2006 Toyota Avalon used. I was very satisfied with the experience. Chris Etter assisted me, an he was very capable and friendly. Based on my experience, I plan to return to you for future service. More

Excellent service John Russo processed my service claim. He did a great job at explaining everything that needed to be done and gave me a very accurate quote. He was John Russo processed my service claim. He did a great job at explaining everything that needed to be done and gave me a very accurate quote. He was friendly and thorough, which I appreciated. The day I took my 4Runner in for service, they were incredibly busy, but I noticed that John still took the appropriate amount of time to work with each customer. I didn't feel ignored or rushed out. More

Quick, efficient, pleasant, informative Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agree Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agreeing with me but explaining the process and pointing the extra cars parked everywhere are not the norm. He processed me quickly but I didn't feel rushed. Answered my questions and had some of his own. i was in and out of there before I ever thought about whining because I was spending my day off at Toyota! Great service. Right up there with their great product. More

John Russo does a fantastic job The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the i The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the issue correctly More

Outstanding Service Was Received! I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went the "extra mile" to let me know about the "January Savings Coupons" that I had no clue existed. By doing so, Chris saved me over $15 on my repair bill. Thank you Chris! A very satisfied customer, Bob McElhinney More