Woburn Toyota Scion - Service Center

Professional and knowledgeable Personnel Had a great experience dealing with Ken Mello. He was very professional and knowledgeable to what I needed to resolve problems I was having with my ca Had a great experience dealing with Ken Mello. He was very professional and knowledgeable to what I needed to resolve problems I was having with my car. Thanks again, Ken! More

service personal the best I dealt with Ken Mello, service advisor explained everything that I should know and more ,in a very short time my truck was done and cleaned. I dealt with Ken Mello, service advisor explained everything that I should know and more ,in a very short time my truck was done and cleaned. More

Last minute service, great experience I called the dealership at noon on Weds looking to come in that night to have my battery replaced as my car wouldn't start. I wouldn't be able to ar I called the dealership at noon on Weds looking to come in that night to have my battery replaced as my car wouldn't start. I wouldn't be able to arrive until 7 p.m. when walk in hours ended at 6 and there were no appointments left but was told no problem, come on in. When I arrived I was quickly checked in and within an hour my battery was replaced and I was ready to go. Overall I was very happy with the entire experience. More

Service Department ROCKS!!! I have becoming here fo 6 plus years. They don't pressure you to fix anything. They tell it like it is. They give you the pros and cons of what's wron I have becoming here fo 6 plus years. They don't pressure you to fix anything. They tell it like it is. They give you the pros and cons of what's wrong and move on. They are all super friendly. John Russo and Scott forget his last but they both are the best. It's because of them I continue to get my car service there. Not sure I would go there if they both weren't there. I trust them so much I would send my wife there without fear that they would try rip her off. They treat every customer like a person and it shows. More

The dealership that I keep going back to I used to live in Woburn and always had my car serviced at Woburn Toyota. After I moved to another city that is not so close, I missed their services I used to live in Woburn and always had my car serviced at Woburn Toyota. After I moved to another city that is not so close, I missed their services so I went back and bought a new car from them. I still go back to Woburn Toyota for services. John Russo and other service reps are always friendly and they will explain everything thoroughly line by line. I am happy with my car buying experience and their services at Woburn Toyota. It is well worth of the extra drive. More

Sharing the journey. I highly recommend the service center, they always do a first class job. As my Dad would say,........ "First rate". Very helpful and friendly too. I highly recommend the service center, they always do a first class job. As my Dad would say,........ "First rate". Very helpful and friendly too. More

Rich Director at Woburn I'm a customer for years and I recommend this dealer for all services and thank you Rich Director at Woburn, Your are very good service. Thank you. I'm a customer for years and I recommend this dealer for all services and thank you Rich Director at Woburn, Your are very good service. Thank you. More

service I'm a customer for years and I recommend this dealer for all services and thank you Ken Mello and John Russo for all the help Humberto Calado I'm a customer for years and I recommend this dealer for all services and thank you Ken Mello and John Russo for all the help Humberto Calado More

Happy customer. I had Ken Mello help me with my car. He was friendly and explained everything so I didn't feel like I was being taken advantage of. I would definite I had Ken Mello help me with my car. He was friendly and explained everything so I didn't feel like I was being taken advantage of. I would definitely come back to see him again. More

Great service, nice folks I bought my last two Prius models from Woburn Toyota and have my car serviced there, even though it is not the most convenient location for me. It is I bought my last two Prius models from Woburn Toyota and have my car serviced there, even though it is not the most convenient location for me. It is worth the trip for the great service (especially the express service without appointment option) and helpful staff. John Russo is always great, as is Steve Roberts and all the other folks I've dealt with there. Sales staff is good, too. More