Woburn Toyota Scion - Service Center

Fast and efficient I wan in and out of there in 30 minutes, the tech came out to my car and showed me some things about my radio, very helpful. I wan in and out of there in 30 minutes, the tech came out to my car and showed me some things about my radio, very helpful. More

Express Service for Toyota Highlander My husband and I are extremely satisfied with the service provided at this dealership, and especially for our interactions with our service associate: My husband and I are extremely satisfied with the service provided at this dealership, and especially for our interactions with our service associate: John Russo. We wholeheartedly commend Mr. Russo for his professionalism, courtesy, patience, and expertise when explaining the work that needed attention, as well as the timely manner in which it was done. To enhance our understanding of the repairs, John even took the time to demonstrate the problem by using a model of the braking components. John went above and beyond the norm to explain every aspect of our service and to keep us apprised of the progress being made. We were so impressed with John's knowledge and experience that we are planning a return visit before the end of May to purchase four new tires for our Highlander. John skillfully researched the best tires that would meet our driving needs and we plan to have them installed before the end of May. We highly recommend the Woburn Toyota Service Team and are pleased to recognize employees like John Russo who take pride in their work and treat customers like ourselves with the highest level of respect. More

For Oil change Went for a oil change to also find out I also have to change all 4 tires. John explained the situation to me and helped me select the correct tires fo Went for a oil change to also find out I also have to change all 4 tires. John explained the situation to me and helped me select the correct tires for my car and scheduled a follow up visit. The Service Dept has always been friendly, ready to explain any issues about my car. I have been bringing my vehicle to Woburn Toyota for 8 years,. More

WFM are the best Toyota dealership I have been very fortunate to have Woburn Foreign Motors for all my automobile needs, Rich's team, Russo, Justin and the rest of the employees. They a I have been very fortunate to have Woburn Foreign Motors for all my automobile needs, Rich's team, Russo, Justin and the rest of the employees. They are awesome. More

Service Department Employee I had a great experience with my service (oil change) because of John Russo. Hi is outstanding, I always ask for him. Hi is helpful, explaining all I had a great experience with my service (oil change) because of John Russo. Hi is outstanding, I always ask for him. Hi is helpful, explaining all problem with my car, but never was pushing. It is nice have a deal with John. More

Service Department employee. My first leased car and my first visit to your Service Dept. My first experience with the service department went very smoothly. Mr. John Russo was My first leased car and my first visit to your Service Dept. My first experience with the service department went very smoothly. Mr. John Russo was very professional, well groomed, made direct eye contact, friendly smile, explained the process and went over all the paperwork efficiently. A great example of a person who takes pride in his job. He is a fine young man and a great asset to Toyota's service Department. Great experience ! More

Wicked good service It is nice to have a reliable service location for my vehicles. They have a good time and make the time spent waiting for the vehicle interesting. Yo It is nice to have a reliable service location for my vehicles. They have a good time and make the time spent waiting for the vehicle interesting. You will not feel any pressure to add additional service unless it is something that needs to be done. John Russo is outstanding and if your going to Woburn ask for him. The Express service is really a great feature for oil changes. More

Great Service I had a great experience with my last service visit. Customer service was great. John Russo really helped me out. He made sure everything went grea I had a great experience with my last service visit. Customer service was great. John Russo really helped me out. He made sure everything went great with minimal wait time. More

Put Your Trust in Toyota Service @ Woburn Scion! Thanks to Ken Mello for being prompt, efficient and right on top of his job as a Service Rep. for Woburn Toyota! He has a way of making you feel co Thanks to Ken Mello for being prompt, efficient and right on top of his job as a Service Rep. for Woburn Toyota! He has a way of making you feel confident and secure. Thanks Ken! Be back in "5". More

Outstanding Service from John Russo Mr. John Russo continuously provides outstanding service. As my "Service Consultant/Professional" twice over the past two weeks, he fully explained a Mr. John Russo continuously provides outstanding service. As my "Service Consultant/Professional" twice over the past two weeks, he fully explained all of my vehicle's problems and options and when I agreed to (his) the best course of action, he kept me fully "in the loop;" communicating with me every step of the way. He is a wonderful example of what good looks like...Woburn Toyota should be proud! Dr. Ed Weiner More