Woburn Toyota Scion - Service Center

Very Nice Job John I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And filed all the paperwork under my road protection plan. Good example of service, knowledge and professionalism. More

Great service John Russo did a fine job of explaining the routine 35K service and showing me various options for additional work based on what the service tech foun John Russo did a fine job of explaining the routine 35K service and showing me various options for additional work based on what the service tech found. More

Great Service Just took my Toyota RAV 4 after Maintenance Requesting show and warning me.. Cant wait until one week.. Went in early.. Take me one hour to be done. Just took my Toyota RAV 4 after Maintenance Requesting show and warning me.. Cant wait until one week.. Went in early.. Take me one hour to be done. Great Service Barb B. More

Quick, caring service Had to have a tire replaced following a road construction mishap. Marc showed genuine concern, kindness and speed in taking care of my problem. We e Had to have a tire replaced following a road construction mishap. Marc showed genuine concern, kindness and speed in taking care of my problem. We even spoke a little French in an attempt to reduce my stress. I'm grateful. More

Great Service! Just took my Toyota Highlander in for it's first service at 5,000 miles. I got there early and was in and out in about 30 minutes. John Russo explaine Just took my Toyota Highlander in for it's first service at 5,000 miles. I got there early and was in and out in about 30 minutes. John Russo explained all that was done to my car and what to expect on the next visit. He was pleasant, knowledgeable and funny too! All the work is covered by my lease with is amazing! Very happy! More

Very responsive and efficient! I had a significant problem develop with my 2006 Corolla and also needed to have a recall taken care of on very short notice. I spoke with Rich Aless I had a significant problem develop with my 2006 Corolla and also needed to have a recall taken care of on very short notice. I spoke with Rich Alessi, who has been tremendous for me over at least the last 15 years, and he helped get everything arranged on my very tight schedule. Rich Dalton handled the service when I brought the car in, and everything was taken care of quickly and efficiently - including quickly diagnosing the problem that was much more serious (but readily remedied). I fully expect to continue using Woburn Toyota service for the foreseeable future, both because of the service I received this time and because of how helpful Rich Alessi has been for as long as I can remember. More

Great service John Russo is always helpful and polite. He even took the time to tell me about a recall that needs to be taken care of soon. He always goes out of hi John Russo is always helpful and polite. He even took the time to tell me about a recall that needs to be taken care of soon. He always goes out of his way to ensure that I leave satisfied. More

Great service! Very helpful and pleasant staff here. Sometimes the prices are a bit high but service is excellent. They have a nice place to work on my computer whil Very helpful and pleasant staff here. Sometimes the prices are a bit high but service is excellent. They have a nice place to work on my computer while I wait which is very helpful. More

very nice service Ken Mello is very nice.He explain every item for me.And he is very patient.Because I am a foreign people and I need to speak slowly. Ken Mello is very nice.He explain every item for me.And he is very patient.Because I am a foreign people and I need to speak slowly. More

An extremely pleasant car servicing appointment! I went in for a front end alignment and tire rotation, John Russo was the service writer who took care of my appointment. He was very pleasant, k I went in for a front end alignment and tire rotation, John Russo was the service writer who took care of my appointment. He was very pleasant, knowledgeable and helpful! Made me feel at ease with things, and during my appointment, he took me out to point out some issues (as I had known about) with my vehicle. Although I didn't get the Tech/Specialist who worked on my car, I want to say he was very helpful with things also- pointing out items as John had mentioned. I really couldn't have asked for a better dealer experience!! Hats off to you guys, very courteous, helpful and straight- forward with things!!!! Whenever I need dealer items for my Toyota- I will be a return-customer for sure. Sincerely, Bob Zygiel. :) More