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1,246 Reviews of Woburn Toyota Scion - Service Center
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July 19, 2016
Outstanding Service This is the only dealership I will bring my Highlander for service. The service reps take the time to explain any problems from the multi-point inspe This is the only dealership I will bring my Highlander for service. The service reps take the time to explain any problems from the multi-point inspection and give a fair price. Both the service manager and customer relations manager will always address any issues with the vehicle and often email to let me know I am a valued customer. More
by chase 9
Employees Worked With
Other Employees :
Diana Davanzo, Matt Arsenault, Anthony Petrella
July 15, 2016
Just the Facts I've always appreciated the straight forwardness of the service reps. They are thorough in going over the results of the multi point inspection, willi I've always appreciated the straight forwardness of the service reps. They are thorough in going over the results of the multi point inspection, willing to explain any confusing data and don't put a "hard sell" on any work that you don't want done. More
by John Schlesinger
Employees Worked With
July 11, 2016
Not your typical dealerership service department Most dealership service departments have a reputation for being less than honest, but not Woburn Toyota. I find them to be honest and provide service Most dealership service departments have a reputation for being less than honest, but not Woburn Toyota. I find them to be honest and provide service with integrity. I have a 14 year old car that I love because it's a convertible that isn't made anymore. They are constantly making service recommendations to me that are cost effective and allow me to keep driving my car. I highly recommend these folks. More
by ally
Employees Worked With
Anthony Petrella
July 09, 2016
Great service - as usual! Recently had both our Toyota Sienna and Highlander serviced. As usual, John did a fantastic job from the time he greeted me thru keeping us up to date Recently had both our Toyota Sienna and Highlander serviced. As usual, John did a fantastic job from the time he greeted me thru keeping us up to date during service thru the final check out. Have been bringing my cars to Woburn Toyota for service for around 10 years and will continue to do so. More
by ChrisB58
Employees Worked With
John Russo
July 06, 2016
Best Toyota dealership around Boston area. I have been going to this dealership for years. Since moved in still drive the 15 miles to go service my car there and to purchase cars also. They are I have been going to this dealership for years. Since moved in still drive the 15 miles to go service my car there and to purchase cars also. They are not phony people they are down-to-earth and real and truly nice and care about you and your car so are the salesmen I have had the same salesman for years and will continue to lease and purchase from him. More
by Lysa2312
July 03, 2016
mislead quote estimate Went there for service. Right from the start they tried to up sell me on services that I didn't need which made me not trust them. The quote estimat Went there for service. Right from the start they tried to up sell me on services that I didn't need which made me not trust them. The quote estimate provided was misleading. Verbally, they told me it may be a few dollars more than the estimate but it was much more than a few dollars once it was time to pick up the car. When I pointed out that the charges well exceeded the estimate they started blaming me for bringing my Honda in when their dealership is Toyota. Anybody could have done the routine service. If they are not equipped to competitively change the oil on a Honda then they should have told me upfront. Will not go back. More
by hondaowner123
Employees Worked With
Jason Cutter
June 23, 2016
Very Nice Job John I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And filed all the paperwork under my road protection plan. Good example of service, knowledge and professionalism. More
by Prius Owner
Employees Worked With
John Russo
June 19, 2016
Great service John Russo did a fine job of explaining the routine 35K service and showing me various options for additional work based on what the service tech foun John Russo did a fine job of explaining the routine 35K service and showing me various options for additional work based on what the service tech found. More
by David
Employees Worked With
John Russo
June 17, 2016
Great Service Just took my Toyota RAV 4 after Maintenance Requesting show and warning me.. Cant wait until one week.. Went in early.. Take me one hour to be done. Just took my Toyota RAV 4 after Maintenance Requesting show and warning me.. Cant wait until one week.. Went in early.. Take me one hour to be done. Great Service Barb B. More
by burnes,b
Employees Worked With
John Russo
June 16, 2016
Great Service! Just took my Toyota Highlander in for it's first service at 5,000 miles. I got there early and was in and out in about 30 minutes. John Russo explaine Just took my Toyota Highlander in for it's first service at 5,000 miles. I got there early and was in and out in about 30 minutes. John Russo explained all that was done to my car and what to expect on the next visit. He was pleasant, knowledgeable and funny too! All the work is covered by my lease with is amazing! Very happy! More
by K. Scully
Employees Worked With
John Russo
