Woburn Toyota Scion - Service Center

Service experience with Woburn Toyota I have had a Toyota for many years. I have always used the dealer for service because I have found them to be reliable and honest. I know all dealer I have had a Toyota for many years. I have always used the dealer for service because I have found them to be reliable and honest. I know all dealerships are not like that. I recently had a routine servicing done and unfortunately I also had to have my brakes added to that but that is one of the reasons I go there, they keep track of all of that. One time I was told I would need brakes pretty soon and when I brought the car in for brakes I was told I really didn't need them. Another dealership would have just replaced them, how would I know. I feel confident that they will help me keep my car in good condition. I worked with Cliff LeGrand and he kept me informed throughout the day and then double checked what time the shuttle needed to arrive at my work to bring me back to the dealership. More

regular service maintenance Ken Mello set up my regular maintenance quickly and efficiently. He went above the norm to make sure that my service was quick and easy and that I wo Ken Mello set up my regular maintenance quickly and efficiently. He went above the norm to make sure that my service was quick and easy and that I would not have to sit around for long. Very professional! Great service from him! More

Excellent Service Stephen Roberts was excellent. I am very pleased with the attention and time he took to explain everything my car needed and what things could wait u Stephen Roberts was excellent. I am very pleased with the attention and time he took to explain everything my car needed and what things could wait until the next oil change. He gets an A+ from me. More

Outstanding. Quick and thorough service Appointment was scheduled for 6AM and everything was handled on a timely basis and I was back on the road by 6:45. Service advisor was thorough, poli Appointment was scheduled for 6AM and everything was handled on a timely basis and I was back on the road by 6:45. Service advisor was thorough, polite and efficient and work was completed in the same manager. This location is convenient and the people are terrific. Stephen Roberts was my professional advisor and I could not have asked for anything more than that which he provided. Anthony Petrella is very knowledgeable and much of the reason I use this dealership. The facility itself is a bit tired and could use a renovation to make it brighter and more welcoming to compete with other Toyota dealers in the area. More

Outstanding Service This is the only dealership I will bring my Highlander for service. The service reps take the time to explain any problems from the multi-point inspe This is the only dealership I will bring my Highlander for service. The service reps take the time to explain any problems from the multi-point inspection and give a fair price. Both the service manager and customer relations manager will always address any issues with the vehicle and often email to let me know I am a valued customer. More

Just the Facts I've always appreciated the straight forwardness of the service reps. They are thorough in going over the results of the multi point inspection, willi I've always appreciated the straight forwardness of the service reps. They are thorough in going over the results of the multi point inspection, willing to explain any confusing data and don't put a "hard sell" on any work that you don't want done. More

Not your typical dealerership service department Most dealership service departments have a reputation for being less than honest, but not Woburn Toyota. I find them to be honest and provide service Most dealership service departments have a reputation for being less than honest, but not Woburn Toyota. I find them to be honest and provide service with integrity. I have a 14 year old car that I love because it's a convertible that isn't made anymore. They are constantly making service recommendations to me that are cost effective and allow me to keep driving my car. I highly recommend these folks. More

Great service - as usual! Recently had both our Toyota Sienna and Highlander serviced. As usual, John did a fantastic job from the time he greeted me thru keeping us up to date Recently had both our Toyota Sienna and Highlander serviced. As usual, John did a fantastic job from the time he greeted me thru keeping us up to date during service thru the final check out. Have been bringing my cars to Woburn Toyota for service for around 10 years and will continue to do so. More

Best Toyota dealership around Boston area. I have been going to this dealership for years. Since moved in still drive the 15 miles to go service my car there and to purchase cars also. They are I have been going to this dealership for years. Since moved in still drive the 15 miles to go service my car there and to purchase cars also. They are not phony people they are down-to-earth and real and truly nice and care about you and your car so are the salesmen I have had the same salesman for years and will continue to lease and purchase from him. More