Woburn Toyota Scion - Service Center

John Russo was Fantastic! He gets an A+++. I've leased 3 Toyota's. Whenever i get my RAV4 serviced at Woburn Toyota, John and his team are always upbeat and polite. They really make it nice f I've leased 3 Toyota's. Whenever i get my RAV4 serviced at Woburn Toyota, John and his team are always upbeat and polite. They really make it nice for the customer's and create a happy atmosphere. I was the last appointment (7pm) of the day, and John was still smiling and being a team player! Thank you John and team. I plan on getting my next lease at Woburn Toyota in the Fall/2016. More

EXCELLENT SERVICE I'VE BEEN SERVICING MY CARS @ WOBURN TOYOTA FOR YEARS.JOHN RUSSO HAS BEEN THERE EVERY TIME AND IS VERY WILLING TO HELP AND TAKES HIS JOB SERIOUSLY.... I'VE BEEN SERVICING MY CARS @ WOBURN TOYOTA FOR YEARS.JOHN RUSSO HAS BEEN THERE EVERY TIME AND IS VERY WILLING TO HELP AND TAKES HIS JOB SERIOUSLY.... I JUST RECENTLY WAS IN THE SERVICE CENTER KNOWING I HAD A NAIL IN MY LEFT REAR TIRE TO HAVE IT REPAIRED.. HE WASN'T SURE IF IT COULD BE PATCHED SO HE LOOKED INTO MY COVERAGE BECAUSE I BELIEVED I WAS COVERED IN THE EVENT I NEEDED A NEW TIRE WHICH ENDED UP BEING THE CASE AND I WAS COVERED UNDER THE PLAN. THANKS AGAIN FOR A GREAT EXPERIENCE AND EXCELLENT SERVICE! More

15,000 mi service fast & efficient 15,000 mi. Corolla service with John Russo was excellent - fast, efficient and easily understandable. It's been a pleasure buying at Woburn Toyota an 15,000 mi. Corolla service with John Russo was excellent - fast, efficient and easily understandable. It's been a pleasure buying at Woburn Toyota and at being serviced there. More

John Russo is my service advisor, he was thorough, polite and efficient . The work on my Toyota Sienna was done excellent. I would advise others to service thei is my service advisor, he was thorough, polite and efficient . The work on my Toyota Sienna was done excellent. I would advise others to service their vehicle at Woburn Toyota. More

this dealership is so great Dear Rich A., Rich D., and Diana, also, I am so thrilled with our service at your Dealer. As you know, my daughter broke down near your place and t Dear Rich A., Rich D., and Diana, also, I am so thrilled with our service at your Dealer. As you know, my daughter broke down near your place and the tow driver said it was her alternator. We asked for the nearest Dealer, and they said, you. We use Bernie Geddry for parts and service and Bernardi Toyota in Framingham for our Toyotas, and have done so for twenty years. Bernie and Margie are our friends and neighbors and they spoke very highly of you and your Dealership. You did a complete diagnostics on the vehicle, tested the battery, alternator, the works, plus driving it, running it, and even letting it sit overnight and starting it in the a.m. to make sure that it did not stall or exhibit any operating issues. When we picked up, you charged us $0.00!!! I know the diagnostics are at least $189., plus all the time and effort you spent. I am floored by your excellent service and attention to my vehicle. I will tell all friends and neighbors to look you folks up when they need help with their cars. Many thanks, Diedre and Lauren Kress More

Fast & QuickSservice! Came in for y 30K maintenance. Fast excellent and courteous service!! My truck was ready before the promised time. John explained the service before a Came in for y 30K maintenance. Fast excellent and courteous service!! My truck was ready before the promised time. John explained the service before and after it was completed. More

Service experience with Woburn Toyota I have had a Toyota for many years. I have always used the dealer for service because I have found them to be reliable and honest. I know all dealer I have had a Toyota for many years. I have always used the dealer for service because I have found them to be reliable and honest. I know all dealerships are not like that. I recently had a routine servicing done and unfortunately I also had to have my brakes added to that but that is one of the reasons I go there, they keep track of all of that. One time I was told I would need brakes pretty soon and when I brought the car in for brakes I was told I really didn't need them. Another dealership would have just replaced them, how would I know. I feel confident that they will help me keep my car in good condition. I worked with Cliff LeGrand and he kept me informed throughout the day and then double checked what time the shuttle needed to arrive at my work to bring me back to the dealership. More

regular service maintenance Ken Mello set up my regular maintenance quickly and efficiently. He went above the norm to make sure that my service was quick and easy and that I wo Ken Mello set up my regular maintenance quickly and efficiently. He went above the norm to make sure that my service was quick and easy and that I would not have to sit around for long. Very professional! Great service from him! More

Excellent Service Stephen Roberts was excellent. I am very pleased with the attention and time he took to explain everything my car needed and what things could wait u Stephen Roberts was excellent. I am very pleased with the attention and time he took to explain everything my car needed and what things could wait until the next oil change. He gets an A+ from me. More

Outstanding. Quick and thorough service Appointment was scheduled for 6AM and everything was handled on a timely basis and I was back on the road by 6:45. Service advisor was thorough, poli Appointment was scheduled for 6AM and everything was handled on a timely basis and I was back on the road by 6:45. Service advisor was thorough, polite and efficient and work was completed in the same manager. This location is convenient and the people are terrific. Stephen Roberts was my professional advisor and I could not have asked for anything more than that which he provided. Anthony Petrella is very knowledgeable and much of the reason I use this dealership. The facility itself is a bit tired and could use a renovation to make it brighter and more welcoming to compete with other Toyota dealers in the area. More