1,248 Reviews of Woburn Toyota Scion - Service Center
Quick and efficient Quick and efficient. Friendly people. Car well serviced. Well honored service contract. Servicing done in a timely fashion. New facility is beautifu Quick and efficient. Friendly people. Car well serviced. Well honored service contract. Servicing done in a timely fashion. New facility is beautiful and well maintained. Good job. More
Great customer service from mike g in service dept Mike was very helpful in explaining what needed to be done and gave great follow up when I cane in fir my service and tire replacements Mike was very helpful in explaining what needed to be done and gave great follow up when I cane in fir my service and tire replacements More
Recall Finished in a timely manner. The service department called me to remind me about the recall I totally forgot about it so that was great Finished in a timely manner. The service department called me to remind me about the recall I totally forgot about it so that was great More
$5000 mile service Very smooth process of checking in. New facility is great. Also has a nice cafe there which has anything you want. Great all around. Nice work Very smooth process of checking in. New facility is great. Also has a nice cafe there which has anything you want. Great all around. Nice work More
Service The new building is great. Like that you can drive into the service department now. They greeted me right away. The new waiting area is nice. They kep The new building is great. Like that you can drive into the service department now. They greeted me right away. The new waiting area is nice. They kept me updated on what was going on with my vehicle. More
Pleasant experience Customer service was great. Mike was very kind and helpful. The new facility is beautiful. The only problem is that the problem I had with my car didn Customer service was great. Mike was very kind and helpful. The new facility is beautiful. The only problem is that the problem I had with my car didn’t actually get fixed... More
Awesome place great people. Technicians are great as well. I will be bringing my vehicle back to them for future repairs. New building is nice too. place great people. Technicians are great as well. I will be bringing my vehicle back to them for future repairs. New building is nice too. More
2.5 hour oil change and tire rotation I set up an appointment for my complimentary 10k oil change and tire rotation. I also had a few other minor items to look at. I was told it would take I set up an appointment for my complimentary 10k oil change and tire rotation. I also had a few other minor items to look at. I was told it would take 4 hours to complete it all and I asked why it would take so long and was told they could do an oil change tire rotation and fix the rubber surrounding the drivers window that fell down every time the window rolled down in 1-1.5 hours which I agreed to. After 1.5 hours I asked if my car was ready and was told they would have a fast technician take care of it. 2.5 hours for an oil change, tire rotation, and minor repair is unacceptable especially when you are told it would take half the time. More
On the fly.. I love the fact they always take me as a walk-in no problem! Ask for Anthony, the kid is great and is a problem solver! I love the fact they always take me as a walk-in no problem! Ask for Anthony, the kid is great and is a problem solver! More
Emergency help Stopped in while away from home. Ran over a curb and needed to have car checked to be sure was safe to drive. Renata was professional, caring and ve Stopped in while away from home. Ran over a curb and needed to have car checked to be sure was safe to drive. Renata was professional, caring and very thorough. I needed to leave my car and get back to a conference plus was traveling w my elderly mother. She fit me into the Busy schedule although it would take hrs to get me in. She told me not to worry, made sure I was able to get back to hotel and was very pleasant even though I didn’t need service. Also updated my last service from another dealer which wasn’t in the computer but not in car starts. She served you proud! Thank you! More