Woburn Toyota Scion - Service Center

Friendly service Service representative was friendly and not overly pushy for services to get done immediately. Gave coupon for oil change. Took longer than expected d Service representative was friendly and not overly pushy for services to get done immediately. Gave coupon for oil change. Took longer than expected due to extra servi e needed. More

Great Customer Service Oscar was great! I was greeted with a smile as soon as I came in for my oil change and felt very welcomed. He told me roughly how long it would be and Oscar was great! I was greeted with a smile as soon as I came in for my oil change and felt very welcomed. He told me roughly how long it would be and when I was done he explained in full detail what was done and recommend other products for me as well. Overall a great experience ! More

Fabulous and fast. Everyone was friendly, helpful and attentive. My car was ready when they said it would be they explained everything. Best car shopping and service Everyone was friendly, helpful and attentive. My car was ready when they said it would be they explained everything. Best car shopping and service experience! Woburn Toyota is fantastic! More

Service you can trust Been doing doing business with WFM for many years now. Always there with a great deal and dependable service. WFM is as realiable as the product they Been doing doing business with WFM for many years now. Always there with a great deal and dependable service. WFM is as realiable as the product they sell and service More

2 hours 15 minutes for an oil change?!!!?! All I wanted was an oil change. When I checked in Joanne said around 1 and 1/2 hours. Which I thought was a long time but I had made the appt and I w All I wanted was an oil change. When I checked in Joanne said around 1 and 1/2 hours. Which I thought was a long time but I had made the appt and I was there so I said ok after 2 hours 15 minutes I asked if my car was ready. She said something about waiting for parts to be loaded into computer because they said I needed some bulbs but I told her I didn’t want to do that now I had to go. So for a 9:30 appt I didn’t get home until noon. I live 10 minutes away. The person at the service desk was fine. It’s not her fault. But I should have none better than to go to the dealer for just an oil change. And I’m not the only one. There was a woman there who had been waiting an hour and a half and then she saw her car still parked in the same spot. She left. More

Considerate and efficient I had a problem with my park assist. Anthony was considerate and kept me posted on the progress. It was an excellent experience. I trust the work done I had a problem with my park assist. Anthony was considerate and kept me posted on the progress. It was an excellent experience. I trust the work done at Woburn Toyota and Anthony couldn’t have been nicer. More

Good Experience All the technicians were helpful and knowledgeable. All the parts were available. The waiting room was accommodating, as was the staff. Thank you f All the technicians were helpful and knowledgeable. All the parts were available. The waiting room was accommodating, as was the staff. Thank you for your help. More

My experience with Woburn Toyota. I have had my Highlander for 13 years.. I bought it from Woburn Toyota because it was convenient to my home and office. The Parts Department has I have had my Highlander for 13 years.. I bought it from Woburn Toyota because it was convenient to my home and office. The Parts Department has always been good - in helping me buy a new map system to getting a pair of windshield wiper blades. Joanne Sasso was a real Star during my recent service: The muffler didn't sound right. She diagnosed the problem from the history and she ordered the parts that she thought would be needed. She was absolutely correct. ( I did not need a muffler, I needed the "Y pipe" off the manifold ) As my car ( and I) get older, I start to think of another car. I would consider a second hand Highlander. Ken Mello will help me when I need him, I'm sure. . More

Took too long with an appointment. Things were fine but what's the point of an appointment if it's gonna take 2.5 hours for a basic check on a newer car. Tough to keep my 2 year old bus Things were fine but what's the point of an appointment if it's gonna take 2.5 hours for a basic check on a newer car. Tough to keep my 2 year old busy for that unexpected amount of time More

Great service. Renata was so professional and courteous. It was great! Very professional very timely and great price for the service performed. Renada was outstanding. Parking is a xxxxx there, but I unders It was great! Very professional very timely and great price for the service performed. Renada was outstanding. Parking is a xxxxx there, but I understand with all the construction. Other than that I was very satisfied with my experience. More