Woburn Toyota Scion - Service Center

Unfortunate I probably will not return to this service center as I’ve had a lot of differing issues here, including a lack of basic respect principles. I kept goi I probably will not return to this service center as I’ve had a lot of differing issues here, including a lack of basic respect principles. I kept going back in hoping it would get better but it seems that the stress of the employees goes directly onto the consumers. Bummer. More

consistent quallity I have been a customer for several years and have been satisfied with the service of my cars and would continue to purchase another Toyota for my next I have been a customer for several years and have been satisfied with the service of my cars and would continue to purchase another Toyota for my next car. More

John and my Camry Hybrid - two thumbs up !! John Russo is the best. He's seen my Camry Hybrid through 185,000 miles already, and she's still purring like a kitten and handling 38+ mpg without b John Russo is the best. He's seen my Camry Hybrid through 185,000 miles already, and she's still purring like a kitten and handling 38+ mpg without blinking. John lets me know when a big service is needed and I plan my strategy and budget accordingly. New tires before the winter, but leaky stuff now! All the service techs at Woburn Toyota are more than competent and pleasant, but I'm a creature of habit when things work out well. Love the special traffic light for WT on Washington Street when exiting the premises - about time! More

Outstanding Service & Carin Staff! I got a flat tire on the highway and saw the Toyota sign at the next exit and drove there to see the f they could help me. I only had an hour to spar I got a flat tire on the highway and saw the Toyota sign at the next exit and drove there to see the f they could help me. I only had an hour to spare as I had to pick my son up. The service person was SO helpful, got me in right away and I was only there for 30 minutes and it was fixed and I was on my way. Incredible! More

Great service Every staff member was very helpful. My tuneup was completed quickly and efficiently. They patiently answered my questions and listened to my concern Every staff member was very helpful. My tuneup was completed quickly and efficiently. They patiently answered my questions and listened to my concerns. I would definitely recommend them. More

Very good experience. My Toyota Corolla was taken promptly when I arrived at 8:30 am. Matt Arsenault greeted me pleasantly and told me that the service would take approxi My Toyota Corolla was taken promptly when I arrived at 8:30 am. Matt Arsenault greeted me pleasantly and told me that the service would take approximately one hour. That is exactly how long it took and I was back on the road shortly after 9:30. More

Very well explained By John In Short: everything was very good. Details: - good coordination between people - service quality was good - parts changed was well explained an In Short: everything was very good. Details: - good coordination between people - service quality was good - parts changed was well explained and warranty given - shuttle service was very prompt More

Repair of the seat belt I sent my son to the dealership with my car. The center started Work before contacting me, the price was too high! When I picked up the car at 630 I sent my son to the dealership with my car. The center started Work before contacting me, the price was too high! When I picked up the car at 630 pm, the manager ran my credit card thru on the wrong car/service. Only good thing, was the center took my car on short notice, but for an overpriced repair, I can see why. More

Helpful associate Explained everything to me and kept word about getting me out the door on time! Enjoyed snacks and magazines while waitin and also got my work done Explained everything to me and kept word about getting me out the door on time! Enjoyed snacks and magazines while waitin and also got my work done It would be great to have a charging center available! More

Very enjoyable Very pleased with the service. It was timely and questions were answered well. The service was explained in a way i could understand. Enjoyed the Very pleased with the service. It was timely and questions were answered well. The service was explained in a way i could understand. Enjoyed the flow of the lines waiting to check in. More