Woburn Toyota Scion - Service Center

Great service Friendly, attentive. They explain everything to you. Takes a little longer than I would like... but they are busy, so what can ya do? Good experie Friendly, attentive. They explain everything to you. Takes a little longer than I would like... but they are busy, so what can ya do? Good experience. More

Not happy Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous More

Good service Faster than they thought. Service Advisor was friendly and hejlpful. There was a little confusion about where my keys were after service was complete Faster than they thought. Service Advisor was friendly and hejlpful. There was a little confusion about where my keys were after service was complete but attendant outside was in it immediately and located my key More

Front suspension After 200k miles the front suspension needed to be replaced when a leak formed on the passenger side. I brought my car in for the work and had the ca After 200k miles the front suspension needed to be replaced when a leak formed on the passenger side. I brought my car in for the work and had the car the next day. It's always a good experience at woburn. More

Real Customer Service I have not met a single unhappy worker there as of yet. Each person there offered me the utmost informative care. From Oscar at the service desk remem I have not met a single unhappy worker there as of yet. Each person there offered me the utmost informative care. From Oscar at the service desk remembering me from my last visit, to Hank helping me with my financial questions (and I didn’t even buy the car at this location!—but will get my next one here soon), to Nate offering friendly conversation and advice while I wait for my car. And, obviously, they take good care of my care. It’s a 2017–so I know that there’s no major issues yet, but I do love the report give after each Toyotacare visit. Highly recommend this location with flying colors. More

Excellent dependable service! I find interface for making appt online easy. Wait times not unreasonable if you can't drop off. Skilled diagnostics and repairs. They recommend thing I find interface for making appt online easy. Wait times not unreasonable if you can't drop off. Skilled diagnostics and repairs. They recommend things sometimes that aren't required in owner's manual, e.g., fluid changes, so good to have that knowledge. I find pricing comparable to a non-dealer and I leave with more confidence job was done right. More

First time costumer For my first time with Woburn Toyota im impressed, Mike Gilgun was excellent and helpful, friendlly, it took longer for my car to be done but its ok For my first time with Woburn Toyota im impressed, Mike Gilgun was excellent and helpful, friendlly, it took longer for my car to be done but its ok More

Amazing The customer service is amazing The associates that are employed there I feel go beyond and above for their Toyota owners It is a pleasure doing busin The customer service is amazing The associates that are employed there I feel go beyond and above for their Toyota owners It is a pleasure doing business with Woburn More

Great Service by Mr. Russo and Mr. Mello Ken Mello and Mr. Russo were awesome to work with. They took care of my car and were a pleasure to deal with. My car was services promptly and they ad Ken Mello and Mr. Russo were awesome to work with. They took care of my car and were a pleasure to deal with. My car was services promptly and they addressed my electrical problem. Car is perfect now! More

Very good Excellent friendly service. Service was done in a timely manor My only complaint was the man outside who was a little gruff about the way I parked Excellent friendly service. Service was done in a timely manor My only complaint was the man outside who was a little gruff about the way I parked my car More