Woburn Toyota Scion - Service Center

Customer care. Took care of car Tyre in a matter of time period despite the fact I didn't make an appointment. Thank you and five Stars. Took care of car Tyre in a matter of time period despite the fact I didn't make an appointment. Thank you and five Stars. More

Great help Anthony always very helpful. Had to wait a long time for oil change, but the facility is comfortable. Parking assistants are always very accomidating. Anthony always very helpful. Had to wait a long time for oil change, but the facility is comfortable. Parking assistants are always very accomidating. Always a smooth visit. More

i would like to thank J. Russo for all his help i have had great experience with Woburn Toyota i have been going there for at least 18 years i have had always good luck & the mechanics do a wonderfu i have had great experience with Woburn Toyota i have been going there for at least 18 years i have had always good luck & the mechanics do a wonderful job More

Service/Oil change Checked in @ 7:00 am car was delivered 11;45. The longest turnaround ever for a simple oil change. Something has to be done. This Unacceptable. Lost m Checked in @ 7:00 am car was delivered 11;45. The longest turnaround ever for a simple oil change. Something has to be done. This Unacceptable. Lost my entire Saturday morning. More

Great Experience Friendly staff took care of me and my car. Worked with my schedule when offering shuttle service. Always have had giid experiences with this service Friendly staff took care of me and my car. Worked with my schedule when offering shuttle service. Always have had giid experiences with this service dept! More

everyone answered all my questions. Joanne and Steven answered my questions, explained what I needed to know, and were polite and professional. I was satisfied. I am not associated with Joanne and Steven answered my questions, explained what I needed to know, and were polite and professional. I was satisfied. I am not associated with any dealership or service center, just a Woburn Toyota customer More

Friendly service Place was great and staffs are friends and supportive, the lady took of me Joanne was great and helpful. She was able to answer my queries. Place was great and staffs are friends and supportive, the lady took of me Joanne was great and helpful. She was able to answer my queries. More

Only one issue Joanne Sasso was extremely helpful. She saw that I had a difficult time walking with my cane and did what she could to relieve my stress of standing Joanne Sasso was extremely helpful. She saw that I had a difficult time walking with my cane and did what she could to relieve my stress of standing while waiting for the paperwork to be completed. The one and only issue I have is with the chairs. The edges are slanted upward, which cuts off the circulation in a short person as myself. The tables were comfortable to sit at, but the chairs that were lined up in a row were not. More

Worst customers services in the services department Mike told me he is the manager of the service department. Mike has no good costumer Service he also has “NO RESPECT” to customers, excutive and the Mike told me he is the manager of the service department. Mike has no good costumer Service he also has “NO RESPECT” to customers, excutive and the owner of woburn Toyota. always when I walk in to get my car fix. He gives me the looks and makes me feel really uncomfortable. When I’m there just to change my tires I feel like he will do something to damage my car. In front of me He tells the ladies “let that lady know it be longer cause she don’t have patient.”One time I waited for 5hrs and my car haven’t been touched. Mike said he will help the executive and the owner to say he will not do anything for me cause I was rude. I was with my infant. When I called to make appointment the lady told me it only takes 2 hours. It took them 3 hours just to get my tires change. I go twice a year to get my snow tire and oil change. This constantly happens all the time.I still don’t understand why just changing tires will take that long. I’m sure service is not only all about fixing cars. I believe it’s also “customer service too. Mike never brother to apologize to me. Can someone higher up let me know what is going on? More

Very professional and reasonable cost Professional service very polite and with patients. Excellent Quality workmanship. Very reasonable price. I enjoyed having the option to be transport Professional service very polite and with patients. Excellent Quality workmanship. Very reasonable price. I enjoyed having the option to be transported to my home while the work on my vehicle was performed. Very pleased! More