1,246 Reviews of Woburn Toyota Scion - Service Center
Outstanding Auto Service I could not believe that I got an appointment on the weekend before the 4th of July. I had to go to a Dr. appointment and take my elderly father food I could not believe that I got an appointment on the weekend before the 4th of July. I had to go to a Dr. appointment and take my elderly father food shopping. I made my 11 a.m. appointment in time and told the Service Advisor, Matt Arsenault that I was in a hurry, he got me in and out for my 10,000-mile service on my 2017 Toyota iM. I worked on my laptop while having a great coffee and muffin. Matt is the fastest greatest service advisor I have ever seen. I have had Toyotas sine 2000 and I will never switch. I am certain that George Albrect jr is proud to have such good staff because that is why I keep coming back. If you need to buy a new or used Toyota, see Mo at Woburn Toyota and expect to get the most outstanding service by seeing Matt Arsenault at the service desk. More
Quick and easy They told me 2 hours and it was done 45 min they give you a break down of what was done and any concerns for upcoming work needed They told me 2 hours and it was done 45 min they give you a break down of what was done and any concerns for upcoming work needed More
It was fine They are going through some construction so I can't rate their logistics but their work is standard, and the prices are standard dealer prices. They h They are going through some construction so I can't rate their logistics but their work is standard, and the prices are standard dealer prices. They have a shuttle which is pretty nice. More
work during construction I doubt I'll be back for routine stuff until the building projects are complete. This was too much chaos and long, unpredicted waits. So far, no rea I doubt I'll be back for routine stuff until the building projects are complete. This was too much chaos and long, unpredicted waits. So far, no reason to complain about the actual work done. More
Great service! Another successful visit at the HONEST and capable and accommodating service department with special kudos to Mike Gilgun. I have been going there fo Another successful visit at the HONEST and capable and accommodating service department with special kudos to Mike Gilgun. I have been going there for service for many years and have never been disappointed. More
Great experience - John ALWAYS does a GREAT job. Went for 35K checkup. In and out in about 30 minutes. All of the Service Advisors are totally honest and upfront. John Russo took care of me yester Went for 35K checkup. In and out in about 30 minutes. All of the Service Advisors are totally honest and upfront. John Russo took care of me yesterday and as always, John was AWESOME and did a GREAT job. Always personable, honest, efficient - a real pleasure to deal with. More
The Best Service Everyone (especially Emma) was friendly, courteous and knowledgeable. Emma explained everything so that even I could understand! I would recommend W Everyone (especially Emma) was friendly, courteous and knowledgeable. Emma explained everything so that even I could understand! I would recommend Woburn Toyota to my friends and relatives. More
Courteous,informative,and helpful. From the time I bought my new car,Woburn Toyota has done a superb job. The three times I’ve been to the service department they were all what I stated From the time I bought my new car,Woburn Toyota has done a superb job. The three times I’ve been to the service department they were all what I stated above. I look forward to a long and fruitful relationship with the dealership. Keep up the good work. More
Extremely smooth process John Russo was very professional and went above and beyond during my visit. Kept me updated on any issues with my car and delivered car to me as promi John Russo was very professional and went above and beyond during my visit. Kept me updated on any issues with my car and delivered car to me as promised. More
Tech Mike great help no xx service was as promised I think the service i received was tops and warranted what more can I say everything he told me was clear and to that point I was out in the time prom I think the service i received was tops and warranted what more can I say everything he told me was clear and to that point I was out in the time promised More