Woburn Toyota Scion - Service Center

Great experience I had a great experience at the Woburn Toyota. The service manager, Kathy, did a great job checking in and making sure my needs were met! Such a great I had a great experience at the Woburn Toyota. The service manager, Kathy, did a great job checking in and making sure my needs were met! Such a great, clean and welcoming facility. Highly recommend Woburn Toyota and the service staff is great. More

Bad experience. I have bad experience with service ,the most worst department,no manner ,ignores customers when they are waiting on the line ,no communication between I have bad experience with service ,the most worst department,no manner ,ignores customers when they are waiting on the line ,no communication between the employees of the service ,when they give you a call they tell you one thing ,when you go to dealership and you ask them for that one thing ,they said I never mention that ,it s unreal .especialy the manager kathy she is rude ,she has an attitude she isn’t helpful at all and you are losing customers ,i will never ever buy from you or send anybody .i want to mention one more thing the general manager ken is the best ,he is very polite and so helpful, More

Franco was awesome! I have been a customer of Woburn Toyota for about 10 years. I have really appreciated there service over all. About a month ago I came in for service I have been a customer of Woburn Toyota for about 10 years. I have really appreciated there service over all. About a month ago I came in for service and saw Franco who was great! He explained everything clearly. Not only great customer service but he was very considerate of my time and kept me up to date about happenings with my car, told me about coupons and explained the rewards point. He also had a sense of humor. Kudos to Franco and Woburn Toyota for hiring someone with such great customer service skills. More

Great service as always Had a recall on Takata airbags . One call had me in and out in roughly 90 minutes with replacement and two new cabin filters at a reasonable price. (R Had a recall on Takata airbags . One call had me in and out in roughly 90 minutes with replacement and two new cabin filters at a reasonable price. (Replacement was free) As always John Russo and his team were informative, quick and efficient. One thing I like is John never pressures me to get service I can't afford, but always counseled, and shown proof of, what's best for my vehicle. Thanks again guys. More

Fast service Made an appointment online for 11:15 and left 45 minutes later,,great and fast service and the place was full,,also good on the house coffee!!! Made an appointment online for 11:15 and left 45 minutes later,,great and fast service and the place was full,,also good on the house coffee!!! More

Great costumer service Woburn Toyota has great service representatives. The facility is comfortable for waiting if your car is getting serviced and their operating hours are Woburn Toyota has great service representatives. The facility is comfortable for waiting if your car is getting serviced and their operating hours are the best. More

Great service We went to Toyota of Woburn today for some scheduled maintenance. We had an appointment for nine forty five am this morning. We arrived on time and we We went to Toyota of Woburn today for some scheduled maintenance. We had an appointment for nine forty five am this morning. We arrived on time and we left on time!! Thank you for your fast an efficient service More

The car! Woburn Toyota is really great. Everyone that works there is helpful and friendly. I’ve been a customer for 20 years and will be for another 20 Woburn Toyota is really great. Everyone that works there is helpful and friendly. I’ve been a customer for 20 years and will be for another 20 More

Phenomenal Work Came in. They did my oil change and let me know my tires are just about time to be replaced at 50k miles. Got everything done in a timely manner. Came in. They did my oil change and let me know my tires are just about time to be replaced at 50k miles. Got everything done in a timely manner. More

Excelent! We had been helped in everything. Deal, all the informations as we needed, flexibility in schedules, services etc. Clean place, waiting area excellen We had been helped in everything. Deal, all the informations as we needed, flexibility in schedules, services etc. Clean place, waiting area excellent, private place to read or study while wait for the services be done. Wonderful!!! Thank you all so much! PGR General Services More