Woburn Toyota Scion - Service Center

Recall Had a recall on my car brought it in 3 times 1st didn’t finish said parts were in. 2nd Time brought car in wrong part was sent. 3rd done with a total Had a recall on my car brought it in 3 times 1st didn’t finish said parts were in. 2nd Time brought car in wrong part was sent. 3rd done with a total of 9 days without car. Service advisor tried to charge me for the part said it wasn’t covered under warranty. I won’t ever get my car serviced with you because of him Also have an 11 yr old Toyota ready for to trade or pass to my son. But overall bad experience More

xxxxx Service Advisor was very nice, gave me info and made my visit very comfortable. Verify knowledgeable on vehicle. You should shorten how many words Service Advisor was very nice, gave me info and made my visit very comfortable. Verify knowledgeable on vehicle. You should shorten how many words needed entered for review. More

Easy despite the chaos Construction makes this place feel hectic but I was still taken good care of including the shuttle which got me to an appointment and back while my ca Construction makes this place feel hectic but I was still taken good care of including the shuttle which got me to an appointment and back while my car was worked on. Joanne took great care of me. More

Great customer service On time had my rental ready my work was done right and fast just great customer service explained everything before the work and after the work On time had my rental ready my work was done right and fast just great customer service explained everything before the work and after the work More

The people make it worthwhile Ive had very good experience with the Woburn Toyota service team even though the dealershiip is under construction. Construction makes the place feel Ive had very good experience with the Woburn Toyota service team even though the dealershiip is under construction. Construction makes the place feel crowded and maybe not as comfortable as it could be but the staff went out of their way to make sure i was accommodated and happy. More

Pleasant, efficient and helpful as always. Great service as always. The kids at the inspection center were pleasant and helpful. I will be a loyal customer! Regards, Dr Michael J. Komansky D. Great service as always. The kids at the inspection center were pleasant and helpful. I will be a loyal customer! Regards, Dr Michael J. Komansky D.C.. More

The best I have had anywhere Very personable, knowledgeable,efficient and just a great person. Everyone in your organization should take a page out of his book. You walk in a p Very personable, knowledgeable,efficient and just a great person. Everyone in your organization should take a page out of his book. You walk in a place with an issue to take care of and you leave with a smile on your face. More

Great Service Department MATT Arsenault does at great job at Woburn Toyota service. I was out of there extremely quick on a busy Saturday. He is good at his job. MATT Arsenault does at great job at Woburn Toyota service. I was out of there extremely quick on a busy Saturday. He is good at his job. More

Customer service I had to wait over 15 minutes to pick up my car. There were 4 people working the desk yet only 1 person was being helped. I was the 1st person in line I had to wait over 15 minutes to pick up my car. There were 4 people working the desk yet only 1 person was being helped. I was the 1st person in line and the line just kept growing behind me More

Ac repair I got AC of my Tacoma repaired in June 2017. I spent about $1800.00 for repairing the AC I Use that truck occasionally. When i use in this summer (ju I got AC of my Tacoma repaired in June 2017. I spent about $1800.00 for repairing the AC I Use that truck occasionally. When i use in this summer (june2018) the AC was not working again. I bring vehicle to Woburn Toyota to got the AC checked, which was repaired not even an year ago. They charged me diagnostic charges about $135.00. They gave me estimate of $800.00 for repairing that AC again. I will not goto Woburn toyota again because if you spent 1800 on an AC that does not work for even an year or i can say 500 miles, thats what i drive for that whole time. Thats not a kind of service i like. They should have not charge me anything and repair it again because i already spent 1800 for the same repair not more than year ago. More