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Woburn Toyota Scion - Service Center

Woburn, MA

3.5
1,246 Reviews

1,246 Reviews of Woburn Toyota Scion - Service Center

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July 26, 2018

Customer service advisor Michael Gilgun Curtious, efficient and informative. Took the time to explain how the AC COMPRESSOR functions. He had patience with a smile. His demeanor was so plea More

by NOEMAIL3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
July 25, 2018

Best service department Best service by far!!! Brought my car in for tires and inspection sticker.. before doing any work they called me to inform me on what I needed... .. I More

by CLPARISI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Alessi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gilgun
July 25, 2018

long waiting time waiting time is too long. my appointment was 8:30 I was there for oil change about hour and a half.....Oil change need to be maximum 30 minutes.... More

by geg271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
egyptian guy dont remember his name VERY BIG LIAR......VERY BAD EXPERIENCE WITH HIM., Edwin Abreu, Jon Warren
July 25, 2018

Look no further. Best in memory. Good advice & sympathetic to customer’s situation and schedule. Will be returning for more diagnostics , repairs and regular maintainence. Lookin More

by OSBORNE4456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
July 24, 2018

Go Toyota! The Guy who assisted was nice and helpful. The service was fast. I always feel safe and strong on the road driving my Highlander. Go Toyota! More

by MAJACA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gilgun
July 24, 2018

Great Service! Anthony in service was awesome! He answered all my questions and helped me get a rental. Service was fast and efficient. I got my car the next day! He More

by MANUELCANAS81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Petrella
July 23, 2018

Matt Arsenault Matt answered all of my questions and concerns in a professional manner. He was knowledgeable about the mechanics of the Rav 4 and took extra time to More

by MARIECACCIOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2018

Mo and Mark Both employees exhibited the highest level of professionalism and made my experience at Toyota enjoyable. Mo brought me to the service area and was ve More

by Dnagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Naim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Zayac
July 23, 2018

Paid $130 to find out a problem we already knew We paid $130 for a diagnostic that we already knew. The money spent on the diagnostic couldn’t be used to fix the issues z. More

by CHERRYPOPPAHOLIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gilgun
July 23, 2018

Not happy with Toyota Woburn Went for service and rotate, 2 hours after I got home I started my car , BOOM! Check engine light was on 4wD. I called them immediately and had anoth More

by claudemai0117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joanne Sasso
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