Woburn Toyota Scion - Service Center

friendly the overall experience is great except the price. the installation of a licence plate cost me almost $100. i really don't understand the charge. the overall experience is great except the price. the installation of a licence plate cost me almost $100. i really don't understand the charge. More

Same day service You were able to service my car the same day I noticed a problem. You took care of the immediate concern and clearly wrote what would need service wit You were able to service my car the same day I noticed a problem. You took care of the immediate concern and clearly wrote what would need service within 6 months. Your new building and service set-up are impressive. Staff was absolutely attentive to my requests. More

85K service Dealership is great. The new building is beautiful and has lots of great areas to sit if you need to work while you wait. I work with Mike and he is s Dealership is great. The new building is beautiful and has lots of great areas to sit if you need to work while you wait. I work with Mike and he is so nice and helpful! More

Hi it’s Patricia Laura I had a great experience with the dealership I met Mike & Mark they took good care of me i was satisfied with the services. Thanks I had a great experience with the dealership I met Mike & Mark they took good care of me i was satisfied with the services. Thanks More

Satisfied customer Mike was very helpful. He was knowledgeable about products. They didn't try to sell me things I didn't need. We'll happily be back next oil change. Mike was very helpful. He was knowledgeable about products. They didn't try to sell me things I didn't need. We'll happily be back next oil change. More

Awesome experience led by mike Gilgun. As usual, I was dreading the fact that I had to bring my car in for service, but Mike gilgun was a pleasure to deal with. Guy’s communicative, funny, As usual, I was dreading the fact that I had to bring my car in for service, but Mike gilgun was a pleasure to deal with. Guy’s communicative, funny, and right one the money with time estimates and speculation about the vehicle’s needs. Can’t speak highly enough about him or your service staff. I’ll be back! More

Service advisor Mr My service adviser, Mr Leanord was great, really nice guy. It was a pleasure dealing with him. he is very friendly makes the wait a little easie Mr My service adviser, Mr Leanord was great, really nice guy. It was a pleasure dealing with him. he is very friendly makes the wait a little easier dealing with a guy like that More

Airbag recall software update I received excellent customer care from my service rep John. He explained the entire process and made sure I was taken care of from the beginning to t I received excellent customer care from my service rep John. He explained the entire process and made sure I was taken care of from the beginning to the end with superior results. I’m so glad I finally got this taken care of. The new place looks great! More

Just opened new building and need to figure out process I went in for 10k Free maintainence. They just opened 4 days before and people didn’t know what was going on. First it was not clear how to get to t I went in for 10k Free maintainence. They just opened 4 days before and people didn’t know what was going on. First it was not clear how to get to the service area. A guy said “make two rights and pull in the doors”. It would have been nice to have arrows painted on the ground or signs. The place is big and confusing. Once in the service bay, there were a ton of people, but no one giving any indication of what to do. Finally I got out of the car and walked up to some guy. After check in, I went up to the waiting area. Looking forward to coffee and cheap (but good) pastries. They had a pay cafe instead of the self serve stuff in the old building. I needed coffee so I ordered a cup and the guy said smalls were free. There were no signs or prices. Very confusing. I like my free pastry since it makes the wait bearable More

Fast and complete Car was ready within the time frame that I was told. Service appeared to be completed as required. My service rep was very good in communicating wha Car was ready within the time frame that I was told. Service appeared to be completed as required. My service rep was very good in communicating what was done and any additional service that will be needed in the short term. Very nice facility that made waiting for my car as much of a pleasure as it could be. More