Woburn Toyota Scion - Service Center

express service is great no apointment is needed the express service is great no apointment is needed the service advisor mathew is knowledgable of cars he will tell you approximately how long and how express service is great no apointment is needed the service advisor mathew is knowledgable of cars he will tell you approximately how long and how much the cost will be also they do not pressure you to do extras they only suggest what is needed the hours are also good opoen early to late and on weekends also have some one to drop you off at home or work More

I have used the Woburn Toyota Express Center many times and have found everyone there to be extremely professional, friendly and helpful. The staff, I feel, go above and beyond to be sure that they are at and have found everyone there to be extremely professional, friendly and helpful. The staff, I feel, go above and beyond to be sure that they are attentive to your needs. They also recommend work that could be done on your car, why (i.e. what will be the benefit), and are not pushy in any way for you to do the recommended work. I have found their prices to be competitive as well, something that I wouldn't often associate with a service center at a dealership. In my latest experience, I needed a new battery and went to the Woburn Toyota dealership early one Saturday morning after a major snow storm overnight (and it was still snowing the next morning as well). When I was almost there, a trip that trip much longer than normal due to the bad road conditions, I realized I had forgotten my wallet. Left with no way to pay, I embarrassingly asked the Express Center staff if I could use their phone to call home (I had forgotten my cell as well. Not a good day) and get a credit card number since I didn't want to drive home and back in these bad conditions. They were more than accommodating and allowed me to make a (local) call, which ended up being several calls until I finally got through. They were very nice and understanding about the entire situation. I would definitely recommend using the Express Center at Woburn Toyota...and bringing your wallet. More

Mathew Waldo is a very friendly young man.He took care of everything in a short time. This my my best experience in a dealership that someone takes care of the work with so much attention. Mathew has great s everything in a short time. This my my best experience in a dealership that someone takes care of the work with so much attention. Mathew has great spirit and enthusiasm for the customers. Thanks, Mathew. More

The best experience. Friendly service. The waiting area has donuts coffee candy plasma tv wifi electrical charging area for cell and laptop desk area for computers. I hate to leave the waiting area has donuts coffee candy plasma tv wifi electrical charging area for cell and laptop desk area for computers. I hate to leave the waiting area, its more cormfortable than my home LOL If you want to buy a toyota, this is the place to do it, by far. courteous and convenient and so easy a dealership to work with. I have never had a complaint or concern with this place. they go the extra mile to make you satisfied with your experience and never over charge or do un-necessary work. Yes, this is an honest dealership. Not many of them are left. More

I went into the Woburn service department an hour and a half before closing and asked if they do a 50,000 mike check up on my 2007 Camry, Mat said not a problem and asked if I was going to wait. He told me half before closing and asked if they do a 50,000 mike check up on my 2007 Camry, Mat said not a problem and asked if I was going to wait. He told me that it would take between 30 to 45 minutes once they got the car in. I told him that I would wait. I saw the car go in and within that time the car was ready. Woburn has a great service department and Mathew is one of many folks that provide great support. This was my first time dealing with Mathew and he was pleasant and responsive to my question. Keep up the good work. More

I really enjoyed my experience at Woburn Toyota. I worked with Matt Waldo on getting an inspection and oil change on a 2006 Scion. He was very helpful and went into great detail on what was being don worked with Matt Waldo on getting an inspection and oil change on a 2006 Scion. He was very helpful and went into great detail on what was being done to our automobile. He was very accurate on time and price as well as very knowledgeable on the services Woburn Toyota has to offer. More

If there was a Phantom Gourmet for car service they would call Woburn Toyota A HIDDEN GEM! I wish I knew about the place earlier; now I am a life long customer. Matt Waldo is a very helpful and knowledgable call Woburn Toyota A HIDDEN GEM! I wish I knew about the place earlier; now I am a life long customer. Matt Waldo is a very helpful and knowledgable customer service representative. Unlike other repair shops I've been to I never felt pressured or that I was being told information that wasn't true. I tell my friends to go there... More

The service people that I dealt with were very professional and cooperative.They assisted me with a very difficult situation.The wait time was much less than I was originally told.!!!!!!!!!!!!!!!! professional and cooperative.They assisted me with a very difficult situation.The wait time was much less than I was originally told.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Matt Waldo is always a guy you can depend on, he is always smiling, whenever my vehicle goes in for service I go right to Matt, he's a real pleasure to deal with, he's honest & very caring something ha always smiling, whenever my vehicle goes in for service I go right to Matt, he's a real pleasure to deal with, he's honest & very caring something hard to find at a car dealership. I hope this dealership knows Matt Waldo is the best, thanks for everything Matt. Happy New Year More

I have always been pleased with the service at Woburn Toyota’s Express Service Dept. I originally started going to Woburn Toyota for oil changes only, but over the past couple of years, I have also had Toyota’s Express Service Dept. I originally started going to Woburn Toyota for oil changes only, but over the past couple of years, I have also had my car serviced for additional work such as brakes and tires. Mike at the front desk is always helpful and professional. If work beyond an oil change is recommended, Mike takes the time to explain the details and provides an upfront cost estimate so there are no surprises. My car is an older model but I feel very safe driving it knowing it has been serviced by Woburn Toyota. Based on my repeated positive experiences, I have recommended Woburn Toyota to friends and family. More