Woburn Toyota Scion - Service Center

John Russo coordinated my Express Lube service in a very professional manner. The job was completed in a short time and the vehicle was parked in a safe location. I like the fact that no appointment is ne professional manner. The job was completed in a short time and the vehicle was parked in a safe location. I like the fact that no appointment is necessary and appriciate how difficult it must be to consistenly provide timely service. Woburn Toyota employees always make me feel comfortable and confident. In addition to the Lube service, I also made a purchase in the parts & accessories department. On multiple occassions my experiences with the parts department has been excellent. More

I took my Rav4 in for an oil change (the 'no appointment needed' policy was most helpful!) and John Russo helped me both when I dropped the car off and when I picked it up. He was beyond friendly and his e needed' policy was most helpful!) and John Russo helped me both when I dropped the car off and when I picked it up. He was beyond friendly and his easy-going nature made my visit very painless! Sure, there was a small wait time when I dropped it off, but once I got to the counter, John was very efficient—while still being friendly—despite the crazy-busy vibe in the office. He also mentioned the 'text' program they are now using and I absolutely love that idea and it made for a very easy pick up! (I do wonder if I'll get hit with tons of 'spam-texts' but I can always opt out of the service.) Overall, it was a very pleasurable experience and very affordable—with my handy coupon I got in the mail! I will most definitely continue to service my Rav there and hope to deal with John at future visits. More

I purchased my 2006 Toyota Corolla at Woburn Toyota and I purchased my 2006 Toyota Corolla at Woburn Toyota and bring it to their service dept for maintenance. Woburn Toyota's "no appointment needed" afte I purchased my 2006 Toyota Corolla at Woburn Toyota and bring it to their service dept for maintenance. Woburn Toyota's "no appointment needed" afternoon and evening oil change program is terrific. Matthew Waldo is very professional and efficient. He always provides accurate time estimates for service. Knowing I can be in and out within 45-60 minutes for oil changes is a great comfort. More

Service work was top notch, on-time, and the people at the service desk were terrific. Mike and Rick went out of their way to help me through the entire experience. Also Noah in the service area was very the service desk were terrific. Mike and Rick went out of their way to help me through the entire experience. Also Noah in the service area was very helpful in checking out a brake squeak noise. Overall an excellent experience because of the people involved. More

I have had my car serviced here since I purchased it. The service department is always friendly, and very helpful. My car is always serviced in a timely fashion. My questions are always answered. If I The service department is always friendly, and very helpful. My car is always serviced in a timely fashion. My questions are always answered. If I have a question, it is always answered. I trusts thsi service departement with the care of my Toyota. I would recommened this dealership to a friend. More

My Rav 4 needed work done to it, so I brought it to Woburn Toyota in Woburn MA. At Woburn Toyota a gentleman by the name of JOHN RUSSO helped me out in the service department. Very Helpful with everyth Woburn Toyota in Woburn MA. At Woburn Toyota a gentleman by the name of JOHN RUSSO helped me out in the service department. Very Helpful with everything I had a question with, got my RAV 4 in and out of the shop with in a day. Thank You for the GREAT SERVICE More

I went in for oil change on Thursday morning and noticed a drip on Friday. I returned to the dealer on Friday and John Russo took me right in and had the service men check for any leaks. None were found, j a drip on Friday. I returned to the dealer on Friday and John Russo took me right in and had the service men check for any leaks. None were found, just a small amount had spilled on the frame, which they wiped down. I thought that may have been the issue but I was glad John didn't just try to explain that to me without looking first. I appreciate the prompt attention to this matter. More

I used Woburn Toyota's EXPRESS LUBE service for an oil change for my 2008 Toyota Tacoma. The service was excellent, Rick kept me informed as to the progress of my car and explained all findings and recomm change for my 2008 Toyota Tacoma. The service was excellent, Rick kept me informed as to the progress of my car and explained all findings and recommendations. I was pleased because when I walked in on a Saturday morning the waiting area. More

Matthew Waldo exceeded my expectations in customer service, friendliness, and information he provided. He went over and above his job to assist me in repairing my car and treated me with great respec service, friendliness, and information he provided. He went over and above his job to assist me in repairing my car and treated me with great respect and kindness. Because of Matthew, I will return to Woburn Toyota for every service my car requires and I will look first at Woburn Toyota in September when I am in the market for a new car. Great job Matthew!!!!! More

I haven't had any major repairs done on my car, I usually go there for an oil change and tire rotation. The service is great and the wait not too long. I love that I don't have to schedule an appointment and go there for an oil change and tire rotation. The service is great and the wait not too long. I love that I don't have to schedule an appointment and I can just drop in and get my car serviced. More