Woburn Toyota Scion - Service Center

I have been coming to this dealership since I bought my car in 2000. The work is consistantly done and although they are the authority on the products they do listen to what the customers have to say. In a car in 2000. The work is consistantly done and although they are the authority on the products they do listen to what the customers have to say. In a couple of cases I was able to point out issues with what they were doing to help them in future instances of similar issues. More

I have been visiting Woburn Toyota's service department for the past 4 years even though I didn't find my used vehicles there. I had a older 4 runner which finally died last year and now I have a new t for the past 4 years even though I didn't find my used vehicles there. I had a older 4 runner which finally died last year and now I have a new to me 2007. I am very impressed with their service department so far and my kudos to their mechanics. Diagnosis is always correct and I have not had to go back for any corrective action on a repair. And a special commendation for my service advisor Bill Rich who gets my maintenance and service requests (along with arranging rides and/or loaner cars as the need may be to) taken care of efficiently and predictably. He is thorough about communicating status while the vehicle is in the shop. I have been using service departments from Honda, BMW, GMC, FORD and MERCEDES BENZ in the Boston area for 25 years and Woburn Toyota Service department has provided a significantly better level of customer service than all of those. I hope they keep up the good work as I intend to run by 4Runner for a long time. A.K More

On my second Toyota bought & service by this dealership. Excellent experience. Very, very happy with the service I've received. Their pricing has always been what I cosider to be very reasonable. Gave my Excellent experience. Very, very happy with the service I've received. Their pricing has always been what I cosider to be very reasonable. Gave my old Toyota to my daughter who also continues to have it service at the Woburn dealership. More

Very friendly. Quoted that service would take 45-60 minutes. Was out in 65 minutes including safety check. Suggestions where made and prices where given right up front. Itemized bill clearly stated ser minutes. Was out in 65 minutes including safety check. Suggestions where made and prices where given right up front. Itemized bill clearly stated services performed and the price of those services. More

I bring my 2005 Toyota Camry to Woburn Toyota Express Service for maintenance and I have been very happy with the service, quality of work and availability of technicians to look at my car. The price fo Service for maintenance and I have been very happy with the service, quality of work and availability of technicians to look at my car. The price for service is competitive with other shops and is cheaper than some Toyota service garages in the area. The technicians are willing to show me the work that needs to be done on my vehicle and they are open and respectful. I would highly recommend this dealership for service. More

The Team is ALWAYS courtious and very helpful. They tell me what is needed at the time of my service and what I should look out for at my next service. The service area is pleasant and comfortable. They are me what is needed at the time of my service and what I should look out for at my next service. The service area is pleasant and comfortable. They are prompt in their service.Been with them for 20 years!!!! More

Loved these guys. Had some grinding in the brakes and thought it was going to cost me a fortune.Bill Rich introduced me to the technician looking at the brakes. He said a liitle rust had to be chipped of thought it was going to cost me a fortune.Bill Rich introduced me to the technician looking at the brakes. He said a liitle rust had to be chipped off and with oil change and tire plugged with rotatation it only cost me $23.00 They are always courteous and polite and there sales department treates you like a tue gentleman or lady. More

I love the fact this dealership is open for service on Sunday. Always great service and recommendations on what to do with my car. I came in initially for a regular oil change and they had a special on Sunday. Always great service and recommendations on what to do with my car. I came in initially for a regular oil change and they had a special on wheel rotations. Rather than simply upsell me, they checked to see if my car actually needed it before doing the work. Their time estimates were exact, it didn't take more time than I thought. More

Every time I come to Woburn Toyota for maintenance of my 2 Toyota's I recieve great customer service and the confidence the work is done right. John Russo was especially helpful this past visit explaining v 2 Toyota's I recieve great customer service and the confidence the work is done right. John Russo was especially helpful this past visit explaining various services WT offers and what his recommendations are. More

My tire pressure light came on, on my Corolla. Got to the dealership 40 minutes before it closed but John had no problem with taking the car. The nail was removed and was very happy with the service. xxxxxxx dealership 40 minutes before it closed but John had no problem with taking the car. The nail was removed and was very happy with the service. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More