Woburn Toyota Scion - Service Center

Thorough, careful, paid attention to my concerns and satisfied them. They did maintenance without a prior appointment and called me when done. When I described what was broken he keyed it in correctl satisfied them. They did maintenance without a prior appointment and called me when done. When I described what was broken he keyed it in correctly and verified it with me. Parking is a bit tight on Saturdays but I found a spot. More

Once again, John Russo took care of me!! I need 4 new tires on my 2007 Rav4. I knew this visit was going to be costly. Fortunately, I had a coupon that saved me lots of $$. John, as always, had all my tires on my 2007 Rav4. I knew this visit was going to be costly. Fortunately, I had a coupon that saved me lots of $$. John, as always, had all my paper work ready and waiting for me (called him on Friday to tell him I was coming in on Sunday). The Express Service was extremely busy, and John knew this service visit was going to take at least 3hrs to put new tires mount/alignment, etc. He didn't want me waiting all that time, and was able to get me a loner car for a few hours while my Rav4 was being serviced. I really appreciated this as my husband was home recovering from back surgery. I was able to go home and wait and care for my husband. John called a few hours later and I was back at Woburn Toyota to pick up my Rav. Of course, John went through all the work done and also gave me a manufacturer rebate for my tires - sweet! So I saved lots of money , thanks to Woburn Toyota's coupons and I'm getting money back from Michelin. Not a bad deal! More

I like the hours and walk in service. There is always (good) coffee and donuts in the waiting room. The staff at the desk are very friendly. The price of an oil change is very reasonable, and with a coup (good) coffee and donuts in the waiting room. The staff at the desk are very friendly. The price of an oil change is very reasonable, and with a coupon it's great. I also like getting a free oil change after five paid ones. Even my son who has an Olds Alero has his oil changed there due to the reasonable price and convenient hours. More

I bought my 2007 Prius at a different dealer, but I get all of my service done at Woburn Toyota. They are always right on when my car will be ready and make sure I understand what is needed any why. They all of my service done at Woburn Toyota. They are always right on when my car will be ready and make sure I understand what is needed any why. They feel like friends looking out for more than they feel like they are just selling - which has been my experience elsewhere. I would stronly recommend them at least for service and I plan on shopping there when I go for my next Toyota! More

Express service is very user friendly and front desk personnel are courteous with excellent follow through on concerns, no matter how small. Have been coming to Woburn Toyota for service on my Corolla f personnel are courteous with excellent follow through on concerns, no matter how small. Have been coming to Woburn Toyota for service on my Corolla for over 5 years and am very satisfied. Now have my daughter, who just moved back from out of state, bringing her Camry there for service also. We both couldn't be happier. More

Very good and helpful -- was concerned about how long it was taking. but it was ok. my car has always been serviced here and the records kept are accurate and maintained well - John told me what I should e was taking. but it was ok. my car has always been serviced here and the records kept are accurate and maintained well - John told me what I should expect in the coming service due. That was good information to know. More

Went in to have my tire pressure light checked, got a good explanation and immediate service. The service guy was friendly and had a good sense of humor which always helps when your car is doing somethi good explanation and immediate service. The service guy was friendly and had a good sense of humor which always helps when your car is doing something unexpected. The outcome of the service was well-explained. More

I called to get an idea of the amount of time and cost to have 2 new tires mounted and the other 2 tires rotated, plus an oil change. John got me the information I needed quickly and accurately. He also sugg have 2 new tires mounted and the other 2 tires rotated, plus an oil change. John got me the information I needed quickly and accurately. He also suggested I come up to do it that afternoon and told me the timing would be approximately 2-2 1/2 hours. John had all my paperwork done within the 1/2 hour it took me to get there, got my car completed in 1.25 hours, and also informed me of a computer recall for my vehicle. He was personable, knowledgeable, and helpful. I would recommend this dealership to anyone and everyone. More

Quick, Friendly and Honest service. What else could you ask for. John Russo was very helpful and got me out of thier quicker than promised. I use to use Valvoline or Jiffy Lube for oil changes, no more!! G ask for. John Russo was very helpful and got me out of thier quicker than promised. I use to use Valvoline or Jiffy Lube for oil changes, no more!! Great location and a pretty good waiting room. Oh, did I mention the free Dunkin Munchkins? More

These guys are just fantastic! I had a coupon for a free oil change. When I asked if I could pay to upgrade to synthetic oil, the service advisor told me that I would not have to pay to upgrade since I have oil change. When I asked if I could pay to upgrade to synthetic oil, the service advisor told me that I would not have to pay to upgrade since I have always gotten the synthetic oil. Now that is customer service. More