Woburn Toyota Scion - Service Center

I get regular scheduled maintenance services done at this dealership and have always been satisfied with the level of patience (I ask lots of questions), and knowledge the service reps and advisors offer. dealership and have always been satisfied with the level of patience (I ask lots of questions), and knowledge the service reps and advisors offer. Yesterday, I drove in with a rattleing sound coming from under the engine hood, and 2 different mechanics immediately recognized the sound as being a failing water pump. The men working the desk, John, Mike, Ramon, and Scott were very attentive to all customers and had GREAT sense of humor! My time of one and a half hour wait for the repair (no appointment) was actually entertaining because of these guys. Although they were comical, they were professional and appropriate. Woburn Toyota, you are VERY LUCKY to have these men working for you!!!! I hope you pay and treat them VERY WELL!! And the icing on the cake was, my car purrred when I drove away. Cheryl Milonopoulos Very Satisfied Customer More

Everyone working there is extremely happy and positive despite the never ending lines of customers. Each customer is greeted and taken care of with a smile and the work is done in a professional manner. despite the never ending lines of customers. Each customer is greeted and taken care of with a smile and the work is done in a professional manner. That's the reason why I keep returning to this dealership for service on my vehicle. Regardless of the rather long hours that I have wait, since they always have many customers waiting, the time spent there is always joyful. Plus, the high-end coffee machine and donuts free of charge is a big bonus! More

I was treated very well. The whole experience was positive. Darcy took special care to understand what I wanted and needed. After my car was serviced John spoke to me about what my car needed. I w positive. Darcy took special care to understand what I wanted and needed. After my car was serviced John spoke to me about what my car needed. I was very happy with how he treated me. I understood hat was needed. He treated me with alot of respect. I appreciated the customer service I received! Thank you! More

Went to their express service center for the first time. You could tell from the moment you stepped up to the counter, these guys liked working together and what they did! I felt myself smiling more - their You could tell from the moment you stepped up to the counter, these guys liked working together and what they did! I felt myself smiling more - their enthusiasm was contagious! What a great experience it was and I will definitely go back and recommend it highly to any Toyota friends! More

Great service -- only the work I requested was completed. I was advised about additional work -- and my personal mechanic confirmed each recommendation! The waiting area is clean, with WiFi, coffee service, I was advised about additional work -- and my personal mechanic confirmed each recommendation! The waiting area is clean, with WiFi, coffee service, tvs, and current magazines. Very fast and clean work. More

I'm extremely pleased with my RAV4 maintenance service at Woburn Toyota Scion. I purchased my RAV4 V6 at Ira Toyota, Manchester, NH 5 Jan 2008 and I live in Burlington, MA. So obviously I wasn't going t Woburn Toyota Scion. I purchased my RAV4 V6 at Ira Toyota, Manchester, NH 5 Jan 2008 and I live in Burlington, MA. So obviously I wasn't going to drive 80 miles to get my car serviced. Then I remembered seeing the signs for Woburn Toyota close to where I live. I took it over for my first maintenance service @ 5,000 miles and ever since then I've been a loyal customer. Quick, reliable and friendly service. Very impress with the dealership. Today, I came in for a regular oil change at 6:30 am ( they have an express service which I think is awesome) and I was out by 7:15 am. Mike took the time to go over on what they did and things I need to keep an eye for in the future. I never feel press to get other maintenance work for which I didn't come in for. The service team is always polite, professional and knowlegdeable. I feel very fortunate to have found this dealeship. Dealerships are like hairdressers, once you find one that meets and supasses your needs; you keep on going to them. More

I have been dealing with Woburn Toyota for 3 years now and I have always had great service at a great price. They always do quality work at a great price and they are without a doubt the nicest people to and I have always had great service at a great price. They always do quality work at a great price and they are without a doubt the nicest people to deal with. I diden't even buy my truck at Woburn Toyota and they still treat me as though I did. Scott Anderson and John Russo are the best. Thanks Guy's, Danny More

Consistently helpful and fast service. One of my dashboard warning lights came on right after service. I came back in to have it turned off. They refused to turn it without doing another (free) chec dashboard warning lights came on right after service. I came back in to have it turned off. They refused to turn it without doing another (free) check to be sure there wasn't a problem. Got me in and out as fast as they could. More

Thorough, careful, paid attention to my concerns and satisfied them. They did maintenance without a prior appointment and called me when done. When I described what was broken he keyed it in correctl satisfied them. They did maintenance without a prior appointment and called me when done. When I described what was broken he keyed it in correctly and verified it with me. Parking is a bit tight on Saturdays but I found a spot. More

Once again, John Russo took care of me!! I need 4 new tires on my 2007 Rav4. I knew this visit was going to be costly. Fortunately, I had a coupon that saved me lots of $$. John, as always, had all my tires on my 2007 Rav4. I knew this visit was going to be costly. Fortunately, I had a coupon that saved me lots of $$. John, as always, had all my paper work ready and waiting for me (called him on Friday to tell him I was coming in on Sunday). The Express Service was extremely busy, and John knew this service visit was going to take at least 3hrs to put new tires mount/alignment, etc. He didn't want me waiting all that time, and was able to get me a loner car for a few hours while my Rav4 was being serviced. I really appreciated this as my husband was home recovering from back surgery. I was able to go home and wait and care for my husband. John called a few hours later and I was back at Woburn Toyota to pick up my Rav. Of course, John went through all the work done and also gave me a manufacturer rebate for my tires - sweet! So I saved lots of money , thanks to Woburn Toyota's coupons and I'm getting money back from Michelin. Not a bad deal! More