Back

Woburn Toyota Scion - Service Center

Woburn, MA

3.5
1,246 Reviews

1,246 Reviews of Woburn Toyota Scion - Service Center

Sort by
November 01, 2011

Sienna: What I thought was going to be a quick fix (one tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not More

by slangton28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
October 31, 2011

I have bought my last 2 Toyotas from this dealership and have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Wobur More

by lizzxy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
October 30, 2011

i have dealt with john russo over the last two years and he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota More

by frankliu09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john russo
October 30, 2011

I think the express service department is great. They are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet More

by rizzo77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
October 28, 2011

I was extended a drop off ride to my office while my car was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to s More

by Zitiboys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
October 27, 2011

He was awesome. The service department always explains things to me in a way that I can understand. John made me feel very comfortable. I did not wait a long time. More

by 8487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john russo
October 24, 2011

Ifound the represntive to be friendly, informative and knowledgeable. He took the time to go over every detail step by step,explaining tech remarks and needs.Exxtremely satisfied with dealership. More

by tgibson45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john russo
October 24, 2011

Very efficient and precise service. They went over in detail what the express oil change entailed, they gave me the price before the work and also gave me a detailed report of the major components that w More

by jtaylor20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rusoo
October 23, 2011

Bringing your car in for service can be a time consuming and hard on your wallet. But dealing with a great guy like John Russo, makes it a pleasant experience. I know that when I bring my RAV4 in for servic More

by Ruthless72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
October 19, 2011

John Russo was a pleasure to interact with at Woburn Toyota. He was very friendly and helpful, even usggesting ways to take care of my car with all the travel I do on a daily basis. I highly reccommend More

by cata1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Russo
...
104
...