1,246 Reviews of Woburn Toyota Scion - Service Center
Sienna: What I thought was going to be a quick fix (one tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not start and required a lengthy "jump" to get it going again. Service department was friendly and helpful. They took me as walk-in client on a busy Sunday. Service Advisor showed me the worn brakes and un-repairable run-flat tire. More
I have bought my last 2 Toyotas from this dealership and have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Wobur have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Woburn Toyota, due to the coupons they offer and the ease of getting a quick oil change. More
i have dealt with john russo over the last two years and he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota More
I think the express service department is great. They are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet me with a smile. John Russo is great at telling me what is going on with my car and what work I might need next. Thank you! More
I was extended a drop off ride to my office while my car was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to s was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to schedule my next appt. More
He was awesome. The service department always explains things to me in a way that I can understand. John made me feel very comfortable. I did not wait a long time. things to me in a way that I can understand. John made me feel very comfortable. I did not wait a long time. More
Ifound the represntive to be friendly, informative and knowledgeable. He took the time to go over every detail step by step,explaining tech remarks and needs.Exxtremely satisfied with dealership. knowledgeable. He took the time to go over every detail step by step,explaining tech remarks and needs.Exxtremely satisfied with dealership. More
Very efficient and precise service. They went over in detail what the express oil change entailed, they gave me the price before the work and also gave me a detailed report of the major components that w detail what the express oil change entailed, they gave me the price before the work and also gave me a detailed report of the major components that were done and what will need to get done later down the road. More
Bringing your car in for service can be a time consuming and hard on your wallet. But dealing with a great guy like John Russo, makes it a pleasant experience. I know that when I bring my RAV4 in for servic and hard on your wallet. But dealing with a great guy like John Russo, makes it a pleasant experience. I know that when I bring my RAV4 in for service, he will ensure that everything is in order. He's always friendly and takes the time to explain what work needs to be done now and what can wait another time. Overall, a pleasure to deal with. More
John Russo was a pleasure to interact with at Woburn Toyota. He was very friendly and helpful, even usggesting ways to take care of my car with all the travel I do on a daily basis. I highly reccommend Toyota. He was very friendly and helpful, even usggesting ways to take care of my car with all the travel I do on a daily basis. I highly reccommend going to Woburn Toyota for all your service needs! More