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Woburn Toyota
Woburn, MA
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Buying a car Professional and courteous. I had a very good experience. No complaints First time leading a car, Hope it works out for me. Ernest as wonderful Professional and courteous. I had a very good experience. No complaints First time leading a car, Hope it works out for me. Ernest as wonderful More
7/7/18 Joanne Sasso and Mike Gilgun are both really good. My only concern is whether the inverter in my Prius was properly installed 3 months ago, and thus Joanne Sasso and Mike Gilgun are both really good. My only concern is whether the inverter in my Prius was properly installed 3 months ago, and thus may have been a/the reason why the "Check hybrid system" message came back last weekend, causing us to spend a lot of money on a rental car,gas and a 200 mile tow. More
Swindled I came in for the last of my prepaid service. Ended up leaving $663 in the hole. I needed new brake pads, they suggested new rotors (also suggested ne I came in for the last of my prepaid service. Ended up leaving $663 in the hole. I needed new brake pads, they suggested new rotors (also suggested new wipers and AWD..mind you, my car is less than 2 years old and brand new. So either your cars suck or your service dept are a bunch of swindlers, I’m going with the latter). I asked them to try to resurface the rotors, and call me if they needed replacing. Two hours later I return, to find the rotors had just been replaced regardless. Will literally never be returning here. The second you see you a young woman walk into your service dept, you automatically assume you can just screw her over when it comes to cars. But hey, thanks for the free car wash guys More
Really bad customer service and very unprofessional! Enterprise still have to put my 100 dollar back to my card. The dealer under promise the delivery of my car and then after wasting some of my days the Enterprise still have to put my 100 dollar back to my card. The dealer under promise the delivery of my car and then after wasting some of my days they gave me a rental car that still have to put my 100 dollar back to my card. I call this morning and I don’t why I’m surprise because they never call back/ More
Cj was great he went above and beyond Cj and all the other workers were really great He refused to give up on me. He offered me coffee water and answered all my questions. The other who Cj and all the other workers were really great He refused to give up on me. He offered me coffee water and answered all my questions. The other who did my finance part was very nice and respectable. I will tell my friends about Woburn Toyota not Lynn Toyota they were cold and and did not care More
Long wait results in rattling noise It took two hours for a scheduled oil change and tire rotation. I now have something rattling under my car which means I'm going to go back and spend It took two hours for a scheduled oil change and tire rotation. I now have something rattling under my car which means I'm going to go back and spend even more time there. Ugh! More
John Russo has provided me with excellent service when my car needs repairs at Woburn Toyota.. He is efficient and keeps me informed every step of the way. He i has provided me with excellent service when my car needs repairs at Woburn Toyota.. He is efficient and keeps me informed every step of the way. He is very professional and explains things very well in layman terms. More
Woburn Toyota Service department got me in and out of there in a timely manner. Very courteous and friendly staff. Big big thank you to Mike - Yaaay Mike!!! Service department got me in and out of there in a timely manner. Very courteous and friendly staff. Big big thank you to Mike - Yaaay Mike!!! More
Great selection, great service! I initially chose this dealership because hey had several Toyota siennas in stock. Once I went inside the dealership, I could see it was a well oiled I initially chose this dealership because hey had several Toyota siennas in stock. Once I went inside the dealership, I could see it was a well oiled machine. A sales rep (Sal) immediately greeted me and was able to answer all of my questions. We went on a test drive and I was sold! I finalized the sale from start to finish in less than two hours and even got the price I wanted! I would recommend this dealership to anyone looking for a Toyota sienna! More
Remote starter problem They listened to my issue, kept me up to date on plan and fixed the problem. Dropped me off at work and picked me up at end of the day. They listened to my issue, kept me up to date on plan and fixed the problem. Dropped me off at work and picked me up at end of the day. More