Woburn Toyota

Lack of Customer Service I have been coming to this location for 3 years. I will not be coming back just for the lack of customer service. I got an early morning appointment a I have been coming to this location for 3 years. I will not be coming back just for the lack of customer service. I got an early morning appointment at 7:30 am in the morning. It took them 3 hrs just for oil change and wanted add mass inspection , she said extra 3 hours. So I asked for another vehicle to go home if that takes long she rudely replied I didn’t say you couldn’t wait. So I decided to cancel tire rotation and mass inspection. I will never be returning to do service or buy a new car to this location ever. More

Excellent customer service The service people at Woburn Toyota are top notch. John Russo was great to deal with. Got me in and out quickly as usual. I highly recommended Woburn The service people at Woburn Toyota are top notch. John Russo was great to deal with. Got me in and out quickly as usual. I highly recommended Woburn Toyota. More

Very good Called Friday morning at8:00 am Received appointment for 9:30 same morning Arrived at 9:15 told adviser what I wanted done gave him keys went to wait Called Friday morning at8:00 am Received appointment for 9:30 same morning Arrived at 9:15 told adviser what I wanted done gave him keys went to waiting room enjoyed coffee and large array of snacks Advisor came for me car was readyat10:30 and I was on my way More

Super friendly and fast Edwin was fantastic and friendly. He test drove a few vehicles until we found the right one. I would recommend his work to many people. Edwin was fantastic and friendly. He test drove a few vehicles until we found the right one. I would recommend his work to many people. More

0 Stars-The most disrespectful staff I have ever encountered The Woburn service department was the most rude to me and my husband. We don’t speak English very well, English is not our first language. The service The Woburn service department was the most rude to me and my husband. We don’t speak English very well, English is not our first language. The service department had no patience for us, kept yelling at us, and the manager was out of control. The manager made us so frustrated because he kept yelling at us and screaming at us. This is the only horrible review I have ever left for an establishment, I hope you take action and make sure they receive consequences for their actions. My family owns 3 Toyota and 1 Lexus, we will NEVER give this place our business again. I will advise my friends and family the same. More

Service advisor very knowledgeable. They always treat me well. Service advisor very knowledgeable, courteous, honest. I have a good relationship with this place, so far two cars I got fr They always treat me well. Service advisor very knowledgeable, courteous, honest. I have a good relationship with this place, so far two cars I got from here and I will buy my next future car.I will recommend this dealership to all my friends. More

Great service and friendly staff I bought my car at Prime Toyota in Saco, Maine in 2016 while I was living there. Since I've moved to Mass, I have gone to Woburn Toyota Foreign Auto I bought my car at Prime Toyota in Saco, Maine in 2016 while I was living there. Since I've moved to Mass, I have gone to Woburn Toyota Foreign Auto body twice and had fabulous service. I've been to Woburn Toyota for oil changes and detail again fabulous servive. More

Helpful and accommodating The people at Woburn Toyota are very nice, helpful, tell you what you need and work with you to get the best deal possible. I worked with Jacob and he The people at Woburn Toyota are very nice, helpful, tell you what you need and work with you to get the best deal possible. I worked with Jacob and he was extremely helpful in my car buying decision. Friendly people as well! More

Keith , my salesperson, was awesome. Keith answered all my questions. I felt like he was a friend helping me make important decisions, not just a salesman trying to sell a car. I love the Keith answered all my questions. I felt like he was a friend helping me make important decisions, not just a salesman trying to sell a car. I love the car, and if Keith wasn't helping me, I may not have bought it. Thank you Keith Svenson More

Fast, friendly, and reasonable. Great experience I've gone to 7 or 8 dealerships, and this dealership was the best. Highly recommend this place. I have no credit and they found a way to finance me. I've gone to 7 or 8 dealerships, and this dealership was the best. Highly recommend this place. I have no credit and they found a way to finance me. I am the owner of a 2018 vehicle now and I'm very pleased with my purchase! More