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Woburn Toyota
Woburn, MA
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The service was great The salesperson and finance person were excellent, but the manager was not too friendly Every customer matters. Never underestimates anyone. I bought The salesperson and finance person were excellent, but the manager was not too friendly Every customer matters. Never underestimates anyone. I bought a new 2018 Toyota 4Runner. More
Everyone was helpful.Anthony was wonderful Everything and person was wonderful.I will have my car serviced again by Woburn Toyota. Excited to see your your new place,which I hear is opening soo Everything and person was wonderful.I will have my car serviced again by Woburn Toyota. Excited to see your your new place,which I hear is opening soon More
John Russo is the best. John Russo was kind and courteous to me during my recent visit. He got the right work done on my car and done on time. John Russo was kind and courteous to me during my recent visit. He got the right work done on my car and done on time. More
30 month service and recall Service was great and workmanship was excellent. But I had to pay for a rental car for a recall service, which is seems wrong, so I can only give 4 ou Service was great and workmanship was excellent. But I had to pay for a rental car for a recall service, which is seems wrong, so I can only give 4 out of 5 stars. More
Camry 90,000 mike service I bought my Toyota Camry in for a 90,000 mile check up. They did the check up. No unusual problems were detected. The cost was what was advertised. I I bought my Toyota Camry in for a 90,000 mile check up. They did the check up. No unusual problems were detected. The cost was what was advertised. I did get $100 discount because I had a coupon from Toyota. I worked with Mark in service. He was excellent. More
Mike Q was awesome and CJ was great also I would senpeople t Just a great friendly place Mike Q and CJ really made it fun to buy a truck. Very good all around experience. Thanks to the team. Just a great friendly place Mike Q and CJ really made it fun to buy a truck. Very good all around experience. Thanks to the team. More
Appointment completely useless, labor charges are a ripoff Twice we have used this dealership, twice we have been left hanging for days, having to make numerous calls to get any kind of update. This visit we h Twice we have used this dealership, twice we have been left hanging for days, having to make numerous calls to get any kind of update. This visit we had a Wednesday appointment, supposedly first thing in the morning. Dropped off Tuesday night. Husband calls Wednesday afternoon, no information. Called Thursday, multiple times, nothing until after 6 pm when we were told they would "try" to get to it Friday. When told we would be picking it up Friday they were able to "get to it". Basically, they recharged the a/c unit, charged us a disgraceful amount for "labor" charges because they "flushed" the system to look for leaks, and miraculously none of it was covered under our warranty. When we went to pick up the vehicle at the end of the day Friday we were the only ones there, but no one was available to help us for quite a while. Then we had to wait for the original rep, who told us she was "on hold with the warranty company" checking to see if a sensor was covered because that "might be " the issue. Again, they had our car for THREE DAYS. So we may have just paid several hundred dollars for an issue that may turn out to be covered by the warranty with no way to recoup our money. Also, quote jumped by $100 because our AC was "a different system". Awful. More
Professional and excellent customer sericr Professional..excellent customer service, willing to work with buyer, user friendly. CJ and John made everything go well. Knowledgeable with excellan Professional..excellent customer service, willing to work with buyer, user friendly. CJ and John made everything go well. Knowledgeable with excellant interpersonal skills. Process organized well. Willing to work with buyer. More
Andy is extremely patient and nice Andy took his time to answer all of my questions. Mostly he was so patient with me during the process. Andy is one of the best dealer. Thank you thank Andy took his time to answer all of my questions. Mostly he was so patient with me during the process. Andy is one of the best dealer. Thank you thank you Andy I love my car More
I fell in love with a sporty, fire-engine red Corolla, 2015. .The car is an S model which I had ruled out and it was above my price range. But falling in love is falling in love and after agonizing for many day .The car is an S model which I had ruled out and it was above my price range. But falling in love is falling in love and after agonizing for many days about the price I finally bought the car. Even initially forgot to drive it or even sit in it very much. I had to go back To the dealer to do those things. After annex outside inspection with the mechanic., I was convinced. Now I am very happy to be the owner of this jaunty automobile. More