Woburn Toyota

No hassle, good experience. Buying a new vehicle was never easier. The salesman was very friendly and informative. He was very knowledgeable and helpful in showing me all the au Buying a new vehicle was never easier. The salesman was very friendly and informative. He was very knowledgeable and helpful in showing me all the automated systems on the RAV4 I purchased. More

Bad costumer service We buy a new car on a saturday i tell them i was going to be there at 9am. I dont get the car till 12pm. I have to bring the car back the next followi We buy a new car on a saturday i tell them i was going to be there at 9am. I dont get the car till 12pm. I have to bring the car back the next following monday for some service and inspection they told me they will have a rental car for us, get there at 9am around 11:30am enterprice camed to get me. When i ask enterprice why they take so long they told me not even 15 ago toyota call. Not nice i lost 5 hours of work. Then enterprice charge my credit card 650.00 because they were not able to contact toyota. Yes they give me the money back, but i call lots of time so this can get resolved. More

I'd go back after the renovation and give them another shot They are under construction. It's loud, messy, disorganized. I've been a customer for many years and it was always good. I'd try again based on t They are under construction. It's loud, messy, disorganized. I've been a customer for many years and it was always good. I'd try again based on this past experience but it wasn't Excellent this time around. More

Customer service I had to wait over 15 minutes to pick up my car. There were 4 people working the desk yet only 1 person was being helped. I was the 1st person in line I had to wait over 15 minutes to pick up my car. There were 4 people working the desk yet only 1 person was being helped. I was the 1st person in line and the line just kept growing behind me More

Ac repair I got AC of my Tacoma repaired in June 2017. I spent about $1800.00 for repairing the AC I Use that truck occasionally. When i use in this summer (ju I got AC of my Tacoma repaired in June 2017. I spent about $1800.00 for repairing the AC I Use that truck occasionally. When i use in this summer (june2018) the AC was not working again. I bring vehicle to Woburn Toyota to got the AC checked, which was repaired not even an year ago. They charged me diagnostic charges about $135.00. They gave me estimate of $800.00 for repairing that AC again. I will not goto Woburn toyota again because if you spent 1800 on an AC that does not work for even an year or i can say 500 miles, thats what i drive for that whole time. Thats not a kind of service i like. They should have not charge me anything and repair it again because i already spent 1800 for the same repair not more than year ago. More

Went in for oil change and tire rotation and multi inspectio Went in for oil change rotation and multi-service waited 2 hours on my Saturday day off after service was completed I checked the oil and it's the fir Went in for oil change rotation and multi-service waited 2 hours on my Saturday day off after service was completed I checked the oil and it's the first time you guys got the correct oil level since I've been bought my truck so I checked the tires and you never rotated the tires I marked the rims in the brake dust front and rear & the front were still on the front and the rear was still on the rear so I sat there for two hours for just a oil change I approach the counter Personnel to explain that you didn't rotate my tires she says she forgot so I showed her the peace the card that says oil change tire rotation and multi inspection she said she'd get me in as soon as you can so I sat back down and then after 20 minutes I was approached by her and that one of the text saying my lug nuts was stuck they says they can get them unstuck with a tool but they have I said fine do it because you were the last person who put the lug nuts on on my last oil change and tire rotation I haven't had the tires and wheels off since then. So we have to an hour and a half to two hours later on my Saturday day off they call me to tell me my truck ready I go out to my truck check the wheels because I mocked the wheels front and back and they think the rotated the wheels correctly finally so I noticed that just to move scratches in my wheels from the tool they use to take the lug nuts off. I bought my truck there at your dealership to take it there for service and you have never had a complete service done correctly I like my tundra & it's looks but to scratch my rims & don't say anything just shows the quality if work you provide there I also bought my wife's 2015 RAV4 at your dealership which I will never take there anymore because of your incompetence from many prior service is done with my tundra incorrectly seeing your service is unreliable to be done correctly. I can't believe your dealership is unable to provide a common service done correctly. There shouldn't be a doubt from a repeating customer to check everytime if the service was done & done correctly I'm I wrong !!??? Disappointment is my best description of your dealership even though you have a new building soon with the incompetent employees still in your facility doesn't make your business a better place. My patience has been tested multiple times and enough is enough I haven't had a smooth or trouble free service in years from Woburn Toyota think it's time to switch to IRA Toyota seeing it can't be worse then Woburn Toyota. Robert Camuso Sr. More

The service report lie I got my car back with the low-presure tire remain On, and the pressure of one tire remain 20psi while the service report said the shop reset the ligh I got my car back with the low-presure tire remain On, and the pressure of one tire remain 20psi while the service report said the shop reset the light and file up the tire pressure to 32psi. I complaint to the service shop manager and request email reply and got nothing. Basically I won't service my car to Toyota Woburn any more other than oil change! Very cencerning process quality control! More

Enjoyable I had to get my car serviced, which is always a hassle but I had an extremely pleasant experience at Woburn. The team members were friendly and helpfu I had to get my car serviced, which is always a hassle but I had an extremely pleasant experience at Woburn. The team members were friendly and helpful, and there wasn’t a long wait for my car to be done. I don’t remember who helped me More

Toyota Experience Excellent service with sales and team. Understood what i needed and made it happen. Follow up was very good and experience was great. Keep it up! Excellent service with sales and team. Understood what i needed and made it happen. Follow up was very good and experience was great. Keep it up! More

New car! I purchased a Toyota Corolla from Woburn Toyota and I couldn't be happier with the experience. I was anxious and uncertain about buying a new car, bu I purchased a Toyota Corolla from Woburn Toyota and I couldn't be happier with the experience. I was anxious and uncertain about buying a new car, but Jon quickly dissolved my anxiety and made it fun and exciting. I am very grateful Jon's help and I love my new car! More