Woburn Toyota
Woburn, MA
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Absolutely stunning service. I have never received quicker and more efficient information. I was stressed about buying a car, and KARL SALEH helped me so much with my paperwork, he made the whole thin quicker and more efficient information. I was stressed about buying a car, and KARL SALEH helped me so much with my paperwork, he made the whole thing feel like a breeze. The processing went smooth and easy, I highly recommend KARL SALEH for anyone looking to get help in financing. More
Lurgy Ramos is the person you want to talk toEasy to Lurgy Ramos is the person you want to talk to Easy to talk to and gave me great deal You will be happy you went to her Lurgy Ramos is the person you want to talk to Easy to talk to and gave me great deal You will be happy you went to her More
Absolutely amazing experience working with Sergio (manager), Sam and Ricky (GSM.) I was stressed and felt uncomfortable as a young woman at other dealerships including Watertown and Wellesley. I almo (manager), Sam and Ricky (GSM.) I was stressed and felt uncomfortable as a young woman at other dealerships including Watertown and Wellesley. I almost gave up but am so glad I came in after speaking with Sergio. Sam was the best sales person-she was knowledgeable, kind, honest and super helpful. Sergio and Ricky did everything they could to get me a great deal, and the color highlander I wanted. It was so much fun visiting, and they made buying a car an easy and enjoyable experience rather than stressful. You can do all of the financing and registration right at the dealership as well. I would ABSOLUTELY recommend them. More
It is quite hilarious how when you call the dealership. You are greeted with a machine that states how quality customer service is their number one goal. I think I might have struck an ego with the sales m You are greeted with a machine that states how quality customer service is their number one goal. I think I might have struck an ego with the sales manager or they are way to used to people coming in an accepting any price they want. I went in with my mother to look at a Toyota chr. Spoke with Sam and her sales manager. With $7k down they were at $360 a month on the vehicle and they kept asking me "how close can you come to our number" because I told them thats way more than we wanted to be. In the end. They wanted me to negotiate with myself. I told them where I wanted to be. $260 with $7k down. I can tell the sales manager was getting agitated. For no reason. Noone was rude. It was just his ego. He came back and told me we couldn't close a deal at $260. But he didn't come back with another number. I stood up and was about to leave. But asked my sales lady what is the best he can do on the car and from 20 feet away. The sales manager says "from here on. That's my best number" dude was rude and the funny thing. He don't know who I am and my vast social media reach and I'll make sure to tell all of my followers about this experience. I was purchasing a car for my mother. If he didn't let his ego get in the way. I'm sure we could've closed a deal. But oh well. I'll handle this the best way millennials handles bad experiences at locations. Through the interweb. I'm not even going to.mention how I called Sam. She recognized my voice and hung up on me. The second time she let my call go to voicemail. Very unprofessional individuals. If you're telling me where I want to be. I'm going to tell you where I want to be. If the answer don't work for you. Stop asking that question and come back with how close you can come to my number. It is that simple. More
We recently purchased a 2021 Highlander, needles to say that Elaina was excellent salesperson and Karl in the finance made the process fast and easy … big thanks to everyone in this great company that Elaina was excellent salesperson and Karl in the finance made the process fast and easy … big thanks to everyone in this great company More
If you want to get hurt attack or high blood pressure then visit Woburn Toyota is when you will realize,the vehicle amount you accept on is not what they put on paperwork and their financial managers can then visit Woburn Toyota is when you will realize,the vehicle amount you accept on is not what they put on paperwork and their financial managers can hurry you to sign documents using their tablets with different explanations if you asked them the details then later on you will find it was kind of fraud that they hurry you to sign.Watch out with those guys.They don't want to hear that your bank going to finance your car but rather they asked you to finance with them with promise of giving you the same rate as the bank but what you guys accept on is different from paperwork More
Woburn Toyota as changed - customer service is not there focus any more. On hot day in July - no AC in this new building - no apologies and special accommodations. I was there longer due to a billing err focus any more. On hot day in July - no AC in this new building - no apologies and special accommodations. I was there longer due to a billing error that I caught! More
We enjoyed having Ernest in sales he made the whole process of buying a car enjoyable ! It was great dealing with the finance Manager Charles Goodwin . Integrity is big with us and both men we process of buying a car enjoyable ! It was great dealing with the finance Manager Charles Goodwin . Integrity is big with us and both men we dealt with made the visit from Nh well worth it! More