Woburn Toyota

uying a 2018 rav4 le awd salesperson polite and friendly , made buying car easy and answered all questions, explained all options all warranties, and what all the features we salesperson polite and friendly , made buying car easy and answered all questions, explained all options all warranties, and what all the features were and how they worked More

Excellent Service Great friendly service, my Rav needed extra service when I came in for an oil change. Mark explained what was needed, assigned me a loaner car and too Great friendly service, my Rav needed extra service when I came in for an oil change. Mark explained what was needed, assigned me a loaner car and took care of my warranty with CNA ...thank you Mark ! More

Best Salesman, Finance Manager and Dealership This is the 3rd car I have leased in the last 3.5 years. Mo is the best salesman, very friendly and knowledgeable about the vehicles. Jesus was amazin This is the 3rd car I have leased in the last 3.5 years. Mo is the best salesman, very friendly and knowledgeable about the vehicles. Jesus was amazing he made the finance process easy and fast. The dealership is great as well. Their pricing is very good and competitive. I will continue to do business with them in the future. They will be moving into their new facility I can’t wait. More

The technicians found exactly what was the problem, and fixe From my description of the problem, the technician found exactly what was wrong and fixed it quickly. Mike explained to me that they were able to fix From my description of the problem, the technician found exactly what was wrong and fixed it quickly. Mike explained to me that they were able to fix my problem without ordering any new parts, so the cost to fix was very reasonable. More

Manager got nasty when tried to negotiate price. Had a perfectly nice chat with Zack about a car price when Jose Ferreira came in and tried to intimidate me into accepting the sticker price. There ar Had a perfectly nice chat with Zack about a car price when Jose Ferreira came in and tried to intimidate me into accepting the sticker price. There are much better ways to show a customer that you don't like what they offer. Being nasty and intimidating is not the way, Jose Ferreira. More

Great Left the vehicle the night before; and the next day; all the work was done. Ac recharge, spark plug change, oil change, and oxygen sensor (lots of wor Left the vehicle the night before; and the next day; all the work was done. Ac recharge, spark plug change, oil change, and oxygen sensor (lots of work). Very happy with the work, and glad you offer coupons. Thank you for the great service. More

Chaotic place but staff helpful I did not like the chaos and confusion but staff did their best to make up for it. Key is outrageously overpriced. Shame on toyota for making me get I did not like the chaos and confusion but staff did their best to make up for it. Key is outrageously overpriced. Shame on toyota for making me get chip key. Feel exploited More

Customer service advisor Michael Gilgun Curtious, efficient and informative. Took the time to explain how the AC COMPRESSOR functions. He had patience with a smile. His demeanor was so plea Curtious, efficient and informative. Took the time to explain how the AC COMPRESSOR functions. He had patience with a smile. His demeanor was so pleasant. More

Fast, easy, and convenient Shout out to Jamon, Ernest, and Hank for giving amazing fast and friendly service. It made my first experience of buying a brand new car easy! I would Shout out to Jamon, Ernest, and Hank for giving amazing fast and friendly service. It made my first experience of buying a brand new car easy! I would suggest to any one to go to them for great experience. Loving my new car. More

No to happy Was not the best experience I hope to have. I have to say that I did hear lot of negative talk while I was waiting for someone to talk to me. I though Was not the best experience I hope to have. I have to say that I did hear lot of negative talk while I was waiting for someone to talk to me. I thought buying a car was a happy time but not in my case More