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Woburn Toyota

Woburn, MA

3.2
2,144 Reviews
We're Woburn Toyota - your smart choice for new and used Toyotas, other used vehicles, finance and service. Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We're located at 394 Washington St., Woburn, MA. Woburn Toyota 800-649-0400 At Woburn Toyota, our goal is to sell the best vehicles at the lowest prices and treat our customers with respect. As a Massachusetts Toyota dealer, we believe when you choose Woburn Toyota you are making the right choice.
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394 Washington St

Woburn, MA

01801

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Showing 2,144 reviews

November 29, 2021

working with KARL SALEH at Woburn Toyota was a great experience. he made my whole process so simple. he was able to secure me an amazing deal, very knowledgeable professional, and was helpful. Definite More

by tamy79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Woburn Toyota responded

Thank you so much for your kind words for Karl, and for taking the time to leave us this wonderful feedback!

November 29, 2021

Absolutely stunning service. I have never received quicker and more efficient information. I was stressed about buying a car, and KARL SALEH helped me so much with my paperwork, he made the whole thin More

by Teresa Nedlogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Woburn Toyota responded

We are very happy to hear that Karl provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

November 10, 2021

Lurgy Ramos is the person you want to talk toEasy to Lurgy Ramos is the person you want to talk to Easy to talk to and gave me great deal You will be happy you went to her More

by joe.bouley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Kidik
Nov 10, 2021 -

Woburn Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 07, 2021

Absolutely amazing experience working with Sergio (manager), Sam and Ricky (GSM.) I was stressed and felt uncomfortable as a young woman at other dealerships including Watertown and Wellesley. I almo More

by Erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Sazo, Samantha Clark, Rick Despres
Nov 08, 2021 -

Woburn Toyota responded

Thank you for choosing Woburn Toyota, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Highlander!

October 29, 2021

It is quite hilarious how when you call the dealership. You are greeted with a machine that states how quality customer service is their number one goal. I think I might have struck an ego with the sales m More

by I'mpissednow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam and Sales Manager
Nov 03, 2021 -

Woburn Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Nov 03, 2021 -

I'mpissednow responded

Sure 978 590 6104

October 28, 2021

We were very pleased with the ease of buying our first Toyota. Thank you Victor in sales and Terry in finance. More

by speterson 1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor and Terry
Oct 28, 2021 -

Woburn Toyota responded

Here at Woburn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Victor and Terry, and it was a pleasure having you at the dealership. We appreciate your review!

October 27, 2021

We recently purchased a 2021 Highlander, needles to say that Elaina was excellent salesperson and Karl in the finance made the process fast and easy … big thanks to everyone in this great company More

by IamGQ4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Woburn Toyota responded

It's fantastic to hear that Elaina and Karl provided you with great customer service while assisting you with your new 2021 Toyota Highlander purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Woburn Toyota!

August 12, 2021

If you want to get hurt attack or high blood pressure then visit Woburn Toyota is when you will realize,the vehicle amount you accept on is not what they put on paperwork and their financial managers can More

by harounhassan4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ojatabu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Halam
July 21, 2021

Woburn Toyota as changed - customer service is not there focus any more. On hot day in July - no AC in this new building - no apologies and special accommodations. I was there longer due to a billing err More

by TJMOHAN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Alessi
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

I bought a used car and it came with wheel bearing problems and they refused to fix it. Awful after sales. I do not recommend. More

by Ronaldo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Fiala
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