
Woburn Toyota
Woburn, MA
Filter Reviews by Keyword
By Type
Showing 2,154 reviews
New car best deal Online quote for a new car beat all other local Toyota dealerships. Service was slow due to construction. Staff was great. Highly recommend. Adding m Online quote for a new car beat all other local Toyota dealerships. Service was slow due to construction. Staff was great. Highly recommend. Adding more words here because I have to make the minimum limit. More
Knowledgeable and fast service Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service ther Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service there. More
Oil change The people were very friendly and I thought the price was reasonable. My only complaint would be that it took a little over 90 minutes for an oil cha The people were very friendly and I thought the price was reasonable. My only complaint would be that it took a little over 90 minutes for an oil change (I was on time for my scheduled appointment). They did inspect the car in some detail, so I understand that takes time, but I was trying to get it done during my lunch hour and was not able to do that. I will factor in the length of time on my next oil chang. Overall I would recommend the service center, but would note that it is not the quickest option. More
Another successful adventure. The emails leading up to my visit were helpful. The parking attendants directions helped. The reception desk clerk was efficient and pleasant. My sale The emails leading up to my visit were helpful. The parking attendants directions helped. The reception desk clerk was efficient and pleasant. My sales person was great. He was knowledgeable of his product and had a great demeanor. More
First time leasing with Toyota CJ spent time getting to know what I was looking for in a lease and thoroughly explained all the options available. He was personable and helpful. CJ spent time getting to know what I was looking for in a lease and thoroughly explained all the options available. He was personable and helpful. More
Review Brunell is the absolute best car Sales man I have ever worked with. He was extremely kind, personable, patient and caring. He worked hard to find a ca Brunell is the absolute best car Sales man I have ever worked with. He was extremely kind, personable, patient and caring. He worked hard to find a car that suited my needs/ budget and provided a very pleasant purchasing experience. John his manager was also fabulous and incredibly patient. He too was a one of a kind sales man. I would recommend these two individuals to anyone looking for a Toyota. Great experience overall and very happy with my new car! More
Odd noise happening in Highlander When I brought my car in, I knew it might be difficult to diagnose. Your team was very tenacious in their efforts and kept my car until they found a p When I brought my car in, I knew it might be difficult to diagnose. Your team was very tenacious in their efforts and kept my car until they found a possible problem. I was in touch with my service tech Mark who was very accessible. I will continue to use this dealership as I was very happy with my service More
Great purchase experience Being a very busy dealership, I was greeted right away by Robin. While waiting for about twenty minutes for a salesman, Robin checked on me twice to Being a very busy dealership, I was greeted right away by Robin. While waiting for about twenty minutes for a salesman, Robin checked on me twice to make sure I was ok. Cj was a terrific salesman. Very polite and made sure everything in the sale met my needs. He also kept in contact with me daily until the vehicle was ready for pickup. Phil in finance was very helpful and went over the contract word for word. Even called me back the next day when I had some questions. First time in this dealership was a great experience More
Customer service at its best Joanne was not only friendly she was extremely helpful and knowledgeable about my service she is an asset for your service department. Would recommen Joanne was not only friendly she was extremely helpful and knowledgeable about my service she is an asset for your service department. Would recommend your service department More
Customer Service is A+++ Every time we have brought our car to Woburn Toyota the customer service is ALWAYS A+++. My wife is usually the one who brings in the car in for servi Every time we have brought our car to Woburn Toyota the customer service is ALWAYS A+++. My wife is usually the one who brings in the car in for service or any repairs and she is always very pleased with the customer service provided. I know that she feels valued as a customer and she always feels as though the service department are honest and straight forward with her. She has commented that Anthony Petrella as being very patient when my wife is asking all of her many questions and always being very knowledgable and helpful. More