
Woburn Toyota
Woburn, MA
Filter Reviews by Keyword
By Type
Showing 2,154 reviews
Good service overall I was easily able to make a service appointment for a time that worked for me. The agent Mark was friendly and helpful. The service was good . My onl I was easily able to make a service appointment for a time that worked for me. The agent Mark was friendly and helpful. The service was good . My only comment is that the service was a little long 2.5 hours and a bit costly More
Recall on car My toyota had a recall, so I made an appointment a week in advance for 10am. I got there, dropped my car off and was told it would take an hour and a My toyota had a recall, so I made an appointment a week in advance for 10am. I got there, dropped my car off and was told it would take an hour and a half. My car wasn’t ready until 4:45pm, and I realized the next day they didn’t perform one of the services they weren’t supposed to, so then I had to go BACK the next day and waited in line for 30 minutes. I understand the construction aspect as well as being under staffed, but almost 8 hours for what should have taken two (max) for someone who HAD AN APPOINTMENT is absurd. Very friendly staff, just please prioritize those who have made appointments and complete the service to it’s entirety. More
Service Friendly, fast and caring. Mark was excellent to deal with and saw to it we received an alignment before driving off with new tires. Greatly appreciat Friendly, fast and caring. Mark was excellent to deal with and saw to it we received an alignment before driving off with new tires. Greatly appreciated!! More
Very good Excellent attentive service. Joanne was very helpful. In the past Russo has been very helpful over many years. Both very knowledgeable service staff. Excellent attentive service. Joanne was very helpful. In the past Russo has been very helpful over many years. Both very knowledgeable service staff. Overall Very positive experience. More
Awesome Wait time was expectedly long, but the new customer service was awesome and food was amazing ad well. Cant wait to come in next time Wait time was expectedly long, but the new customer service was awesome and food was amazing ad well. Cant wait to come in next time More
JoAnn s review of Woburn Toyota Great experience buying new car. Prince took great care finding just what I wanted. Hank also was very helpful. Overall everyone at Woburn Toyota gets Great experience buying new car. Prince took great care finding just what I wanted. Hank also was very helpful. Overall everyone at Woburn Toyota gets an A+ . More
excellent all phases of purchase exceeded my expectations. Ken Connor was especially helpful, as were Hank and Hany. This is our 5th vehicle from Woburn Foreign all phases of purchase exceeded my expectations. Ken Connor was especially helpful, as were Hank and Hany. This is our 5th vehicle from Woburn Foreign Motors More
Exchange of Lease My previous toyota lease was expiring and I needed to get a new one. The whole transaction took more than 6 hours with the back and forth negotiation. My previous toyota lease was expiring and I needed to get a new one. The whole transaction took more than 6 hours with the back and forth negotiation. The timing could definitely improve if the sales, finance team would focus on helping one person only instead of helping multiple people at the same time. I understand it is a very busy dealership but this couls be improved. CJ was very patient, and willing to understand my concerns with price. He was also very knowledgeable about the toyota vehicles I inquired about. We need a second vehicle and we will be coming back to see him in September or October. More
I received excellent services from all departments. I wanted to trade in my Toyota Camry 2003 car and buy a new Toyota Corolla. I visited Toyota site and saw an online deal for Corolla. The was attract I wanted to trade in my Toyota Camry 2003 car and buy a new Toyota Corolla. I visited Toyota site and saw an online deal for Corolla. The was attracted by the deal. I had an online chats too. In the next hour I was a Woburn Toyota sale office. Prince welcomed me and understood my requirements for a new car. He provided excellent services after consulting his manager. Finally the deal was made. I signed the papers. In two days the car delivery was made after the excellent services provided by Mike & Karl. I am happy with my car. More
Great car Love my new Toyota. I had driven Mazdas for 30 years. My daughter recommended I try a Toyota. I am SO happy that I did. Love my new Toyota. I had driven Mazdas for 30 years. My daughter recommended I try a Toyota. I am SO happy that I did. More