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Woburn Toyota
Woburn, MA
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Great Experience Routine service in timely manner and ready when promised. Staff is knowledgeable and helpful. Beautiful new service area and waiting room. The dealer Routine service in timely manner and ready when promised. Staff is knowledgeable and helpful. Beautiful new service area and waiting room. The dealership is great More
Fast and good Staff was helpful and attentive. Waiting room was so nice and it was easy to get an update from the customer rep. Overall easy to do and book Staff was helpful and attentive. Waiting room was so nice and it was easy to get an update from the customer rep. Overall easy to do and book More
Great salesperson My used car buying process was pretty straightforward. I was assigned Sal who is a phenomenal person. He searched and understood my requirements. D My used car buying process was pretty straightforward. I was assigned Sal who is a phenomenal person. He searched and understood my requirements. Definitely a top notch salesperson. One that I will recommend to others. Hope that at Woburn Toyota they show how much they value and employee like Sal. More
Service advisor was very helpful. The Service advisor is a great asset to the company. I like the nice new Facility and cafe on site. Overall the experience was positive. The Service advisor is a great asset to the company. I like the nice new Facility and cafe on site. Overall the experience was positive. More
Thoughtful coordination As all previous visits to Woburn Toyota the service representatives are thorough and pleasant to work with. John greeted me as soon as pulled in and As all previous visits to Woburn Toyota the service representatives are thorough and pleasant to work with. John greeted me as soon as pulled in and took the time to explain the new layout of the new building. This was the first time in the new building, the pull thru garage is such a great feature in New England and the new lounge was a great place to plug in and get some "uninterrupted" work done. More
Toyota Tacoma Recall Franco Leonard is THE man! His customer service is top notch and he is an asset to Woburn Toyota. Franco turned a very frustrating situation for me (o Franco Leonard is THE man! His customer service is top notch and he is an asset to Woburn Toyota. Franco turned a very frustrating situation for me (one that was potentially going to lead to a loss of a loyal customer) and turned it into a positive. Thank you Franco for your customer service and dedication! More
Very friendly Very clean and friendly the service was fast the new place is very nice the waiting lounge also very nice with the cafe, was a nice addition Very clean and friendly the service was fast the new place is very nice the waiting lounge also very nice with the cafe, was a nice addition More
Land Cruiser purchase was a great experience Purchased a Land Cruiser from Woburn and as an out of state customer had a great experience. They handled everything very professional. If you are out Purchased a Land Cruiser from Woburn and as an out of state customer had a great experience. They handled everything very professional. If you are out of state don't hesitate to purchase a car from Woburn Toyota. They do a great job. Thank you again for a great purchase experience. More
great customer service I had a great experience with customer service and was able to get the courtesy shuttle to and from train station right on time. It was easy to drop o I had a great experience with customer service and was able to get the courtesy shuttle to and from train station right on time. It was easy to drop off and pick up and no long waits. Very organized. Thank you Dianne More
Rip off! 1. Arrogant and not very helpful service advisor. 2. Tech estimated the cost to fix power steering leak at $4,000. Local garage replaced leaking ho 1. Arrogant and not very helpful service advisor. 2. Tech estimated the cost to fix power steering leak at $4,000. Local garage replaced leaking hose for $230.00. More