Woburn Toyota
Woburn, MA
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Great Service Service was fast, nice place and great customer service. The service always great from sales to finance then service lets say in general I like Wobu Service was fast, nice place and great customer service. The service always great from sales to finance then service lets say in general I like Woburn Toyota. More
Good service at the brand new facility The new facility of Woburn Toyota was impressive. Overall, service was as good as I expected. One thing that needs to be improved is waiting time, bot The new facility of Woburn Toyota was impressive. Overall, service was as good as I expected. One thing that needs to be improved is waiting time, both at the check-in and for the service itself. After I dropped off my car at the service bay, I entered the building, the service department section. There was only one person was taken care of at the moment, and I had been waiting for 15 min to get called. It was for 5K maintenance service, and I waited 2 hrs to get the job done. I hope this was just an odd experience on that day as I have been there a couple of time for other occasions and not waited for this much long. More
10,000 mile maintenance My one complaint about my visit was the length of time it took for my visit for oil change, rotate of tires & multi point inspection My one complaint about my visit was the length of time it took for my visit for oil change, rotate of tires & multi point inspection More
Quick and efficient Quick and efficient. Friendly people. Car well serviced. Well honored service contract. Servicing done in a timely fashion. New facility is beautifu Quick and efficient. Friendly people. Car well serviced. Well honored service contract. Servicing done in a timely fashion. New facility is beautiful and well maintained. Good job. More
Great customer service from mike g in service dept Mike was very helpful in explaining what needed to be done and gave great follow up when I cane in fir my service and tire replacements Mike was very helpful in explaining what needed to be done and gave great follow up when I cane in fir my service and tire replacements More
Recall Finished in a timely manner. The service department called me to remind me about the recall I totally forgot about it so that was great Finished in a timely manner. The service department called me to remind me about the recall I totally forgot about it so that was great More
$5000 mile service Very smooth process of checking in. New facility is great. Also has a nice cafe there which has anything you want. Great all around. Nice work Very smooth process of checking in. New facility is great. Also has a nice cafe there which has anything you want. Great all around. Nice work More
Service The new building is great. Like that you can drive into the service department now. They greeted me right away. The new waiting area is nice. They kep The new building is great. Like that you can drive into the service department now. They greeted me right away. The new waiting area is nice. They kept me updated on what was going on with my vehicle. More
Pleasant experience Customer service was great. Mike was very kind and helpful. The new facility is beautiful. The only problem is that the problem I had with my car didn Customer service was great. Mike was very kind and helpful. The new facility is beautiful. The only problem is that the problem I had with my car didn’t actually get fixed... More
Toyota Rav4 Great experience. I am not associated with any other dealer, and this is my 6th car from Woburn Toyota. BTW I liked the new building. Great experience. I am not associated with any other dealer, and this is my 6th car from Woburn Toyota. BTW I liked the new building. More