Woburn Toyota

Beyond any expectations We all know Toyota’s hold their value but what’s even better is the customer service and sales department that makes you feel comfortable and right at We all know Toyota’s hold their value but what’s even better is the customer service and sales department that makes you feel comfortable and right at home in your decision to purchase, lease and or trade in. I was a bit nervous going in because I was trading in a 2015 Nissan- it was in great condition and blue book value was way less than what they gave me for my car. Kal and JC ended up giving me $1000 more than what my car was worth to help me out reducing my payments monthly so I could walk out of there with a brand new car. One thing I hate about car shopping is the salesmen can be extremely pushy and or get aggravated if you need a bit of time to rethink. I wasn’t pushed In either way or pressured if anything I got told Information about buying and leasing that I didn’t know much about. I would 100% recommended anyone to go see the deals they have at Toyota in Woburn, MA and I’d make sure you go through Kal and JC because I’m beyond grateful that I did. Also to top it off I went to Jesus in the finance department and I was in a bit of a rush as I had to get back to work and be was extremely helpful in making sure I was understanding what I was signing all in a timely manner so I could leave ASAP. I’ll be driving my new RAV 4 and you could be too! More

TERRIBLE PLACE I hate this dealership so much they SCAMMED ME! They will scam you. I’m not even gonna get into it, it makes me so angry. I had to file a complaint ag I hate this dealership so much they SCAMMED ME! They will scam you. I’m not even gonna get into it, it makes me so angry. I had to file a complaint against them through toyota. NEVER AGAIN!!!!! More

Sales person was a slease bag. I visited the Toyota in Woburn recently to get my 2010 RAV4 serviced. I was met by Nick as I pulled up. There was something a bit creepy about him fro I visited the Toyota in Woburn recently to get my 2010 RAV4 serviced. I was met by Nick as I pulled up. There was something a bit creepy about him from the start. I am pretty good at reading people and he just came off as an "xxxxxxx" and as a woman, I am very alert to people trying to take advantage of women when it comes to service. He didn't explain much of anything to me just gave me prices. It would have been nice had explained why I needed certain things as well as how they affected each other. I am not a dummy when it comes to auto repair but I didn't tell him that, I just let him say what he wanted to say and hoped he would show great customer service. He did not. I talked to a friend of mine who has been to the Woburn Toyota and she had the same experience with Nick too. I wished I had known that otherwise I would have requested someone else or gone to a different Toyota like the one in Danvers. The guy just gives off bad vibes. Don't get me started on his recommendations because I went somewhere else and they said I didn't need half of what he said I did. He tried to scam me too. More

Fantastic Team All were Attentive and quick to respond to my concerns especially Sales Manager helping me get into the right situation. I can’t thank the team enoug All were Attentive and quick to respond to my concerns especially Sales Manager helping me get into the right situation. I can’t thank the team enough and Woburn Toyota. More

Purchasing a new car Great service and quality of work very nice place and nice sales people to work with nice new place very professional sales people to work with Great service and quality of work very nice place and nice sales people to work with nice new place very professional sales people to work with More

Saving the Day They say that one bad apple spoils the bunch, but that is not true at Woburn Toyota. Truth, after dealing with two wonderful salespeople (Edwin and A They say that one bad apple spoils the bunch, but that is not true at Woburn Toyota. Truth, after dealing with two wonderful salespeople (Edwin and Al) and manager JC previously, I hit a lemon who was both rude and arrogant. But thank goodness my previous experience with manager JC got me to stay and report my experience to manager Wally Sabet, who had the grace to be embarrassed and tell me so. He gave me time to explore my options, listened to my needs, and sold me a car at a price that worked for me! It was a no pressure, no angst sale and I am one happy customer!!! I can't say enough about JC and Wally as managers for Woburn Toyota. They are why I am now a Woburn Toyota customer. More

Sales Manager is game player go elsewhere Went to Woburn Toyota - sales person was great sales manager Wally Sabet was a game player and was bashing competitors including my car -VW. He was ru Went to Woburn Toyota - sales person was great sales manager Wally Sabet was a game player and was bashing competitors including my car -VW. He was rude offensive and does not even drive a Toyota himself-he drives Mercedes. I knew I had a difficult situation owing too much on current car - the folks I spoke with before him were great - he blew the deal and turned me off of Toyota! No wonder there are 15 better rated Toyota dealers in the area More

Polite, respectful, and diligent. This dealership can not do enough to uphold their professional standards. They do as they say and mean what they say. I ordered a Ruby Flare Pearl M This dealership can not do enough to uphold their professional standards. They do as they say and mean what they say. I ordered a Ruby Flare Pearl Metallic 2019 Toyota RAV4 from Jamon prior to its release. I told him that I would buy the vehicle as soon as it was released. My word is good, it means the megabucks to me and I kept my word as I should. No pie crust promises here, promises that crumble and fall apart. More

Great car buying experience If you want an easy no hassle car buying experience, I highly suggest Toyota of Woburn. Great people who made buying a car a great experience and not If you want an easy no hassle car buying experience, I highly suggest Toyota of Woburn. Great people who made buying a car a great experience and not a stressful one! More

Never felt more at easy while purchasing a car. The new facility is very impressive. Sales manager Jamon Caswell made the entire purchasing of this car an enjoyable experience. I wouldn't want to d The new facility is very impressive. Sales manager Jamon Caswell made the entire purchasing of this car an enjoyable experience. I wouldn't want to deal with any other manager. More