Woburn Toyota

We went in to find a used/new car and we spoke with Charles, who has helped my husband before, he was very pleasant and willing to help us in anyway he could. We walked around to find the car we liked Charles, who has helped my husband before, he was very pleasant and willing to help us in anyway he could. We walked around to find the car we liked, took it for a ride and the next thing we knew we were buying the car. I would recommend my family and friends to Charles Langill if anyone ever needs a car. He was friendly and accommodating in every way. More

The salesman was the least pushy car salesman I have ever met. He was kind and gentle. He didn't force the car on me and let me take my time deciding. He remembered my name a week later which I found impress met. He was kind and gentle. He didn't force the car on me and let me take my time deciding. He remembered my name a week later which I found impressive. An enjoyable experience which I didn't expect and was pleasantly surprised. Cherry Douglass More

I have purchased three cars from this dealership, each time upgrading my car. The service has been fantastic and Mike Gilgun in particular makes you feel like your part of his family. His service Dept exp time upgrading my car. The service has been fantastic and Mike Gilgun in particular makes you feel like your part of his family. His service Dept explains everything that needs to be done on your car, and what may need to be done in the future. They will give you a very fair price and I have NEVER felt like I've been ripped off leaving their dept. The service Dept along with the quality of Toyota are the two main reasons that I will keep going back to Woburn Foreign Motors. More

I just bought a new 2008 4-Runner from Haney at WFM. It was a great experience, Haney is a fantastic salesman to deal with. He is friendly, funny and fair. They didn't have the exact car/package that I was a great experience, Haney is a fantastic salesman to deal with. He is friendly, funny and fair. They didn't have the exact car/package that I wanted on-site, but they were able to get the car for me in 2 days. This is the third car we've gotten from WFM and we will definately go back there again! More

I just bought a Toyota Matrix at Woburn Toyota. The salesman, Michael Mottolo, made buying a new an enjoyable experience. I have dealt with other dealerships in the past that made the whole situation salesman, Michael Mottolo, made buying a new an enjoyable experience. I have dealt with other dealerships in the past that made the whole situation a frustrating experience, but at Woburn Toyota I received top-notch service. The next time I buy a car it will be going back to Woburn Toyota. More

Just bought my second Toyota Sienna from Robert Fahey at Woburn Toyota. I would definitely recommend him and the dealership. There is no "hard sell" -- if fact he was straightforward both times and let us Woburn Toyota. I would definitely recommend him and the dealership. There is no "hard sell" -- if fact he was straightforward both times and let us know the price of the car we wanted by email before we even came in to the dealership. A fabulous, painless process. I will definitely buy from them again. More

I have been going toyota of Woburn for quite awhile and have had good service. Michael Gilgun has always greeted me with a smile and taken good care of my car. The service people have always done a good jo have had good service. Michael Gilgun has always greeted me with a smile and taken good care of my car. The service people have always done a good job with my car and made sure that i was happy with the work done. More

I have been looking for a car for a few month so far I have been looking for a car for a few month so far until one of my friend told me about going there to woburn which I really did not want but I sai I have been looking for a car for a few month so far until one of my friend told me about going there to woburn which I really did not want but I said let me just do it. I'm so happy I did go , people are very nice friendly and so nice . anyway I asked for the name I have been giving and quickly they paged him and he came with a big nice welcome smile anyway we drove and we found the right car until the time for the price , the real talk came . I was ready for this because I heard all the horre stories about that , let me tell you I was totally wrong , the salesman was really working for me , we came to a price I like and it was fair rememmber I have shopped for few month before , so I know if the price was right or not even the trade was great . really this guy really worked for me as he said no prusser and no non sense. service department are good as well,Haney told me they are open 7 days a week full service so that was great for me you guys earn my trust and I did read other people reviews but really we should give people chanse More

I brought my 1999 Toyota Camry to Woburn Foreign Motors on Friday, August 15, 2008 as it has failed inspection because the "check engine" light was on but there was no code "thrown." I received a call tha on Friday, August 15, 2008 as it has failed inspection because the "check engine" light was on but there was no code "thrown." I received a call that the Tech has found code P0446 (Charcoal Canister) and that the repairs would be about $550. I okayed the repair. I picked up the car on Sunday, August 18 and less than 24 hours later the "check engine" light went on again. I brought the car back to Woburn Foreign Motors on Thursday, August 21 and waited while the car was checked out. To my suprise and shock it was now a totally different problem - two other codes that would now cost be approximately $400 to fix. I was told that it was just a coincidence that the "check engine" sensor came on a mere 24 hours after an rather expensive repair was made. I really had no choice but to okay the repair - I needed to pass inspection. And as a woman working 2 jobs I don't have time to always shop around. I complained on Woburn Foreign Motors website and received the following response from their Customer Relations Manager, Dinan D'Avanzo: "I just finished reading your email! Have you contacted any of my managers about your situation?. We have very strict protocol to help customers out. It is all over the invoice/RO as well as a phone call that is made within a week after your service. I will look into this further unless you have already made up your mind to bash us. Hopefully not!! If there is injustice I would find out and help. Please feel free to call if you would like some help! I am here to help!" I am appalled at her complete lack of professionalism, particularly given her position. I responded to her that I had not made up my mind to "bash" Woburn Auto but had made up my mind to tell the truth. Her further reply was that I find another dealer and, I quote: "THERE IS NO RESPONSE TO YOUR EMAIL!! ENJOY YOU’RE THE REST OF YOUR SUMMER! GOOD LUCK!" I will NEVER NEVER NEVER, etc. go to Woburn Foreign Motors again - nor would I recommend them and in fact I plan to tell anyone who will listen to me about my experience. I had planned, in fact, to purchase a new Toyota in a year or two (before I retire) and would have gone to Woburn for the convenience of having a dealer near my house - that so won't happen now. The new car will but not at Woburn Foreign Motors More