Woburn Toyota
Woburn, MA
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I dropped off my car to have a front lightbulb replaced. I was told via phone about an hour later that the whole headlight assembly needed to be replaced because it was broken. I told them I couldn't afford I was told via phone about an hour later that the whole headlight assembly needed to be replaced because it was broken. I told them I couldn't afford the $400 plus at this time and would have to come back after Thanksgiviing. When I returned to pick up my car they had damaged the front lens of the unit and part of the hood where it meets the assembly. No wonder they told me I needed the entire assembly replaced! They shattered the lens in pieces. When my co-worker took me back (who had originally dropped me off) saw this with me he couldn't believe that not only did they vandalize my car but wouldn't admit to it. They swore that I brought it in like that! Needless to say I called the Woburn police immediately and had them come to the dealer where I filed a police report. We'll see what happens next... In the meantime I strongly suggest to all who read this...DO NOT HAVE YOUR CAR SERVICED HERE!!!!! I'll write back again after I see what will become of this.... More
I have never been more statisfied with the complete process of purchasing my new car, a 2010 Toyota Matrix. The dealer, Robert Fahey,listened to what I wanted and made sure I was on board every step o process of purchasing my new car, a 2010 Toyota Matrix. The dealer, Robert Fahey,listened to what I wanted and made sure I was on board every step of the way. No high pressure antics like Boch Toyota, who literally heldd my keys captive for 3 hours before I could leave! I will recommend Robert Fahey and Woburn Toyota to all my friends! Linda S. Reading, Ma More
I want to thank Robert Fahey for the best car buying experience I have ever had. No pressure, best price and best trade in value. I shopped at Boch And Ira, they were not even close. Not to mention, Bo experience I have ever had. No pressure, best price and best trade in value. I shopped at Boch And Ira, they were not even close. Not to mention, Boch takes your keys to keep you there for 4 plus hours. Trying to wear you down, going back and forth with the sales manager. What a pleasurable experience buying my 2010 Toyota Tacoma From Woburn Toyota. Thanks Robert. More
Mr FAHEY SPENT TIME WITH ME ANAWERING MY QUESTIONS. iI had a 2002 camry which I likes and was replacing .I was not happy with some of the changes . I could not make up my mind about a camry or avalon he had a 2002 camry which I likes and was replacing .I was not happy with some of the changes . I could not make up my mind about a camry or avalon he did not pressure me he let me take my time I was very please with not being pressured. More
My husband and I bought my first car, a 2010 Toyota Corolla LE, from Woburn Toyota. We had a very positive experience working with our primary dealer, Robert Fahey, as well as his associates. Woburn Corolla LE, from Woburn Toyota. We had a very positive experience working with our primary dealer, Robert Fahey, as well as his associates. Woburn Toyota offered the best price compared with other local dealerships. More
My experience purchasing a new 2010 Prius was very positive. Robert Fahey was a pleasure to do business with. A couple of years ago, Robert sold us our 4 Runner. When it came time for us to get a se positive. Robert Fahey was a pleasure to do business with. A couple of years ago, Robert sold us our 4 Runner. When it came time for us to get a second car, we sought him out and went back to Woburn Toyota and Robert. I would highly recommend both!! More
The purchase experience was very favorable. The salesperson (Robert Fahey) was knowledgable, efficient and went out of his way to insure I would be a satisified customer. As a first time buyer of a salesperson (Robert Fahey) was knowledgable, efficient and went out of his way to insure I would be a satisified customer. As a first time buyer of a Toyota, I am delighted with the overall quality of the product and the way I was treated as a customer. More
Robert Fahey is the first Toyota sales representative with whom I have had a positive experience. He was helpful, straightforward, and responsive. I would recommend him by name to anyone I know who was i with whom I have had a positive experience. He was helpful, straightforward, and responsive. I would recommend him by name to anyone I know who was in the market for a Toyota. (As of this date, I have not yet had any interaction with the service department.) More
Robert Fahey is top notch. Straight forward, no games. He gave me extensive information via e-mail when we first began to discuss models and pricing. Was prompt and thorough in following up on any questions gave me extensive information via e-mail when we first began to discuss models and pricing. Was prompt and thorough in following up on any questions I had. Was very friendly and placed no pressure on me. Trustworthy. More
This is my second purchase at this dealership and Robert Fahey was an excellent guy to work with. He did not act like a salesman but as an adviser. He was extremely helpful. I will always recommend this Fahey was an excellent guy to work with. He did not act like a salesman but as an adviser. He was extremely helpful. I will always recommend this place to anyone looking to buy a car. The clunker program was a confusing deal and Robert helped us out a lot. More