
Woburn Toyota
Woburn, MA
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
Excellent as always. Responsive, and informative. Got the car I wanted at a good price, with no hassles and in the least amount of time. I'll be back for my next car. car I wanted at a good price, with no hassles and in the least amount of time. I'll be back for my next car. More
Do not waste your time playing games and being lied to by other dealers. Robert Fahey at Woburn Toyota is honest, professional and responsive. Tell him what you want, he'll give you the price (which I guar other dealers. Robert Fahey at Woburn Toyota is honest, professional and responsive. Tell him what you want, he'll give you the price (which I guarantee will beat the others) and you go pick out your car. Simple! You will love your Toyota and you will feel good about your experience with Robert. He is the BEST, More
Look, let's be honest here. Buying a car is maybe a once-every-decade experience, so it's impossible to be prepared to distill the onslaught of information that comes at you, even with the Internet pro once-every-decade experience, so it's impossible to be prepared to distill the onslaught of information that comes at you, even with the Internet providing "inside tips" and price comparisons. So to find a dealer who offered a good car at a good price and who didn't pressure me (I won't say the name of another local dealer who pulled the classic "what can we do to get you behind the wheel of this car" crap.) Bob and the team at Woburn Toyota made this as painless an exercise as possible, for which I am extremely grateful. I expect to see them again in a few years when our other car finally bites the dust. Only then my choice will be clear where to go... More
I recently bought a new 2012 Prius from Woburn Toyota Scion. We planned it for at least six months. We have bought total 5 Toyota cars so far from many dealers around great Boston. Now days with the web Scion. We planned it for at least six months. We have bought total 5 Toyota cars so far from many dealers around great Boston. Now days with the web to buy a car is much different than before. One online quote you will get overflowed e-mails. I like the Woburn style, simple and no gimmick. Some big dealers, like Boch, I bought one from them, sent none-sense e-mail everyday, but did not check its price for the same car. Today it is easily compare side-by side online. Thanks to Robert Fahey, frequently exchanged e-mail to me and got the job done precisely. More
I used to have my car serviced at Burlington Dodge, but they closed so I took my car to Woburn for service. My service rep was John Russo who demonstrated a high degree of knowledge about the car, its se they closed so I took my car to Woburn for service. My service rep was John Russo who demonstrated a high degree of knowledge about the car, its service needs and he provided friendly helpful service. Woburn provided me with a ride home whilst my car was serviced over a two day period. the service was priced correctly and the car was completed on time. Thank you John Russo and Woburn Toyota. I will continue to bring my car here for service in the future. More
I always bring my car to Woburn Toyota for service. The staff are helpful and friendly. Ramon Santiago always answers my questions and is very nice. He's been incredibly helpful. I used to get service d staff are helpful and friendly. Ramon Santiago always answers my questions and is very nice. He's been incredibly helpful. I used to get service done elsewhere but was unhappy with the results one too many times. This has NOT been the case at Woburn Toyota. I've been satisfied with the level of customer service and results every time. I would recommend service at this location and dealing with Ramon Santiago as your service rep. More
Though I did not buy my vehicle here, I've been getting it serviced here since I moved to the area. They're good about letting me know that service might be required in the next couple visits -- e.g. this it serviced here since I moved to the area. They're good about letting me know that service might be required in the next couple visits -- e.g. this time I had my front brakes done, which I was advised needed to be done soon the last service. More
Great to work with and no pressure. They have done Great to work with and no pressure. They have done everything we asked,and more. Can't ask for more than that. Always a pleasure to do business with Great to work with and no pressure. They have done everything we asked,and more. Can't ask for more than that. Always a pleasure to do business with. More
I have great faith in Woburn Toyota service (main and express lube), and have never had any reason to be disappointed in the ten years since I purchased my vehicle there. They have always treated me wel express lube), and have never had any reason to be disappointed in the ten years since I purchased my vehicle there. They have always treated me well, keeping me the loyal customer that I am. Today was no exception: John Russo, who handled my service visit, was friendly, patient and informative while helping me prioritize my car's most immediate needs, and offering/ arranging for on the spot shuttle service so my car work could be completed without an extra visit and I could still get to work (and the shuttle drivers were prompt, and pleasant, too). I have always felt like I am treated with respect, with all staff ready to explain mechanics I may not know much about without "talking down" to me, and I feel like I am not misled or influenced to approve anything unnecessary or nonessential for my car. I appreciate the on-line coupons and other opportunities to save a little money, too. More
John Russo provided me today with exceptional service when I went in for my scheduled maintenance appointment. He was courteous, knowledgeable, and accommodating and made my overall experience at Woburn when I went in for my scheduled maintenance appointment. He was courteous, knowledgeable, and accommodating and made my overall experience at Woburn Toyota a pleasant surprise. Would highly recommend. More