Woburn Toyota

Very quick and described what was wrong without problems.Liked how they didn't try to find something wrong with it. Broken brake light and tire pressure light on. Fixed both quickly and inexpensive problems.Liked how they didn't try to find something wrong with it. Broken brake light and tire pressure light on. Fixed both quickly and inexpensively..thanks. More

We bought our PriusC from this dealership 4 months ago, and had a seamless experience with the sales team- everyone was friendly, accommodating, and gave us helpful information. Today was our first of 5 co and had a seamless experience with the sales team- everyone was friendly, accommodating, and gave us helpful information. Today was our first of 5 complimentary maintenance appointments, and scheduling was a breeze, as was the time it took- they were prompt for the appointment, and took time afterwards to explain our report to us. Very personable and knowledgeable staff. More

Scott my Service Advisor was extremely helpful with suggestions for the most needed and urgent repairs my 2006 Toyota Highlander needed in addition to the Timing belt/water pump issue which was my prim suggestions for the most needed and urgent repairs my 2006 Toyota Highlander needed in addition to the Timing belt/water pump issue which was my primary reason for the service visit. He outlined the other needed items on the vehicle that would need replacement or servicing soon so I could prioritize what I would spend money on next. He also worked with me on the pricing and helped me get all the work done with the budget I had available. He's very knowledgeable, friendly, with a high degree of professionalism. An asset to the Woburn Toyota Express Service Team. One of the reasons I continue to give Woburn Toyota my business. I bought my Highlander at this dealership brand new and they are the ONLY people to have serviced this vehicle. They're the best. More

Contacted Rob through their web site as I was interested in a Lease of a Highlander. He gave me accurate information by email which made the visit go smoothly. I was in and out in under an hour with the ex in a Lease of a Highlander. He gave me accurate information by email which made the visit go smoothly. I was in and out in under an hour with the exact deal I expected to receive. The Car was ready when he said it would be. The whole process was painless and efficient. By far it was the easiest deal I had ever done (having bought/leased 7 other cars over 20 years). More

Robert was easy going and helped me get right down to the price point that I needed to be in. He was also very responsive over email - which is a plus for me. price point that I needed to be in. He was also very responsive over email - which is a plus for me. More

I used this dealer for routine maintenance/service. Their prices are mostly higher than non-dealer shops. Once in a while they have promotions which looked attractive, but they always get you with other thin prices are mostly higher than non-dealer shops. Once in a while they have promotions which looked attractive, but they always get you with other things one way or the others so don't be surprised that you end up paying much more than expected. The other thing I am not happy about is that they always had me wait for a long time (2+ hrs for an oil change) even though I always call in for an appointment ahead of time. More

Customer service was very helpful and answered all our questions. Despite being very busy they still were very attentive to our needs. Making an appointment was very easy. questions. Despite being very busy they still were very attentive to our needs. Making an appointment was very easy. More

Looking to buy a new Rav4 V6. Salesman told me he'd have to go and get one out of storage or would I mind trying the V4 - "they are about the same". I agreed. Upon my return I mentioned that the engine sou to go and get one out of storage or would I mind trying the V4 - "they are about the same". I agreed. Upon my return I mentioned that the engine sounded kind of loud. He replied "That's because they put the engines in the front now". He was foreign and I suspect that where he comes from women don't make decisions (like buying cars) so his effort was minimal at best. It's ok though - took my business elsewhere and bought myself a V6. p.s. They're not the same - much more power and quieter engine even though the engine was also in the front. More

I bought my Camry here and have had it for a lot of satisfied years. By the way, the sales process was far above every other dealership that I visited. A few days ago, I went in for an oil change and w satisfied years. By the way, the sales process was far above every other dealership that I visited. A few days ago, I went in for an oil change and was advised that additional work needed to be done right away and was given an estimate. I wasn't able to fit it into my schedule that day since the work required leaving my car for several hours. Late Saturday afternoon I went online and scheduled a Sunday appointment. Patrick called me right away to advise that the appointment needed to be rescheduled and offered Monday morning. Again, I couldn't wait at the dealership, and without hesitation Patrick offered a free loaner car. That made all the difference for me. The work was done in less time than expected and based on past experience, I know that I can rely on the quality of the job. When I went in to pick up my Camry, Patrick told me the job would cost me absolutely nothing! I was overwhelmed. When I asked why, he said they wanted to show appreciation for my continued loyalty in allowing them to service my car all these years. Everyone who offers a product or service claims their customers are the most important aspect of their business--Patrick proved to me that Woburn Toyota really means it! More

Easy to reach, friendly, flexible. Accommodating of different needs and price ranges and takes time to get to know the costumer. Would use again in the future and recommend. different needs and price ranges and takes time to get to know the costumer. Would use again in the future and recommend. More