Woburn Toyota

I had to replace my minivan in a big hurry due to an insurance loss. Robert made the process as streamlined as possible. It was very straightforward. He was a pleasure to deal with. Virtually the en insurance loss. Robert made the process as streamlined as possible. It was very straightforward. He was a pleasure to deal with. Virtually the entire transaction was done online. He did everything possible to minimize my need to go to the dealership. I can't wait to buy my next Toyota. I will definitely go to him again. More

The time frame to have the tire pressure light looked at (which as been a reoccurring problem) was right on, his patience and comlete explanation of the problem was terrific. The service departmet at Wobur (which as been a reoccurring problem) was right on, his patience and comlete explanation of the problem was terrific. The service departmet at Woburn Toyota is the reason we purchase and service our cars there. More

I usually don't fill out these types of reviews but Scott Kolacz was outstanding and so I wanted to offer my very positive feedback. He found my car after a tow driver had left it at the dealership without Kolacz was outstanding and so I wanted to offer my very positive feedback. He found my car after a tow driver had left it at the dealership without letting the service desk know. He quickly got my vehicle assessed and repaired and he kept me updated at every step. He also arranged for my pickup so I could get to the dealership to pick up the car. He is by far the most helpful person i have deal with at WFM and I have been buying and servicing my vehicles there for the past 15 years. More

John Russo was very good. He is Friendly and is a pleasure to talk to. He explains - which in the past, no one explained, after my service was done he went over the bill explained what was done. Al pleasure to talk to. He explains - which in the past, no one explained, after my service was done he went over the bill explained what was done. Also what has to be done in future. I had him last time I had service. Its bad enough that you have to bring your car to be fixed with having a person that is rushed and unfriendly. More people should be like John Russo. More

I have purchased two Camrys from Woburn Toyota and would never go anywhere else. Since buying my 2010 and bringing it back for service I have been helped every occation by John Russo he is great. Always ha never go anywhere else. Since buying my 2010 and bringing it back for service I have been helped every occation by John Russo he is great. Always has a smile and so helpful and concerned about every question I may have. He the main reason that I will continue to have my car serviced at Woburn Toyota. Thanks again John A Coombs More

John and all the guys in Express Service at Woburn Toyota are fantastic. They are knowledgeable and courteous, but also have a great sense of humor. I never feel they are talking down to me or treating me are fantastic. They are knowledgeable and courteous, but also have a great sense of humor. I never feel they are talking down to me or treating me as less than for being a woman. Something I have experienced at many dealers. More

I was in the market for a car since mine was on its way out, so I contacted Woburn Toyota via their website to get the ball rolling. The very next day I got a call from Abdou and we talked a little bit ab out, so I contacted Woburn Toyota via their website to get the ball rolling. The very next day I got a call from Abdou and we talked a little bit about what I was looking for. I explained that I have a low credit score, and wondered if they could help me. Abdou said he was going to contact various banks for me and "see what he could do." What he ended up doing was wasting my time. We made a few phone calls back and forth, and he once told me he "didn't forget about me" and said he was doing some homework with the banks and seeing what he could find. Later on in the week he called my cell while I was working. He called twice within 5 minutes but did not leave any voicemails. I called him back and left him a voicemail stating that I saw that he called me twice and didn't leave a message. I told him that he can either: Try calling me back on my cell, try calling me back on my work phone, or email me, even if he was just "checking in" with me, as I wanted to know where we stood. I never heard from Abdou again. I took my business elsewhere, where the staff was friendly and accommodating. They never once made me feel like I was on the back burner because I have sub prime credit. Now I have the reliable car I was looking for. Thank you, Abdou. Your negligence sent me somewhere else that took great care of me. -Christy More

I have given Excellent ratings for all of the above, because of the expert advice, respect, patience, detailed explanations that Patrick Titshaw gave to me when I was concerned about scheduling a Toyota because of the expert advice, respect, patience, detailed explanations that Patrick Titshaw gave to me when I was concerned about scheduling a Toyota Camry for service. I called more than once to verify the service the car would receive and Patrick was a perfect gentleman, always willing to listen and make sure that I understood what the service experts were going to do. I will definitely return to Woburn Toyota for service in the future because of personnel like Patrick Titshaw. You can be sure I will spread the news of how helpful Patrick Titshaw was to me and will seek service at Woburn Toyota in the future. Eileen Litterio More

Very helpful, friendly, knowledgable. Not too long of a wait. The waiting area was relaxing and comfortable. We've been going here for many years with many Toyotas. One comment ... Honda Gallery (just so wait. The waiting area was relaxing and comfortable. We've been going here for many years with many Toyotas. One comment ... Honda Gallery (just sold my Honda) in Reading washes your car after all services!! That would be awesome if Toyota would do that! More

John was awesome and extremely helpful! I went in without an appointment for some routine work and the dealership was able to service my car immediately. I was back on the road within a half an hour and hap an appointment for some routine work and the dealership was able to service my car immediately. I was back on the road within a half an hour and happy that I stopped in. More