Woburn Toyota

I initially E-mailed the dealership to inquire about a vehicle advertised on their website. I received a reply from one of the internet sales representatives the same day. I made an appointment to test vehicle advertised on their website. I received a reply from one of the internet sales representatives the same day. I made an appointment to test drive the vehicle a few days later. When I saw the vehicle in person I was taken aback by the noticeable wear and tear. There were two hub caps that were cracked and the trunk of the vehicle looked as though it had been keyed. The sales manager wasn't willing to negotiate much with the advertised price and shortly thereafter walked out without looking back. More

I had an express oil change appt at woburn toyota this morning at 9am. When I arrived I was greeted by Scott. He checked me in, explained my service request and informed me of some other specials and se morning at 9am. When I arrived I was greeted by Scott. He checked me in, explained my service request and informed me of some other specials and services that I may be interested in. Shortly after my vehicle went into be serviced he informed me of a couple of details that the technician had found and explained them very throughly to me. I was in the auto business for a number of years and the skill to speak with customers who may be apprehensive about spending more dollars for "extra or other" items is a learned skill and Scott certainly has that skill. After my experience today I will not be servicing my 2010 toyota tundra anywhere except Woburn Toyota. More

I came in for Oil change for my Prius and the average wait was about 1:15 min. But I was out in less than an hour. They even helped me with the coupon even-though I forgot to bring it in. It definitely wait was about 1:15 min. But I was out in less than an hour. They even helped me with the coupon even-though I forgot to bring it in. It definitely saved me some money and free coffee for the waiting customers. I was very satisfied with the overall experience. I would definitely recommend Woburn Toyota service for future visits. More

Andrew was exceptional in his customer service! He is friendly and helped answer any questions I had. He is also very accessible, and I am able to contact him at any time with any concerns. I look forwa friendly and helped answer any questions I had. He is also very accessible, and I am able to contact him at any time with any concerns. I look forward to continuing doing business with Andrew! More

I came here looking for a new Camry. Robert Fahey helped me to get exactly what I was looking for and at a good price. He was very friendly and courteous. I couldn't ask for a better salesman. I wanted to s me to get exactly what I was looking for and at a good price. He was very friendly and courteous. I couldn't ask for a better salesman. I wanted to stay near Revere (my hometown) and tried a Toyota dealer in Lynn. But they just wanted to sell me anything just to make the sale. They just didn't care about what I wanted. I'm very happy that I ended up at Woburn Toyota. I got what I wanted and will have this great Camry for many years to come. More

My experience with Robert and all employee's at Worburn Foreign Motors has always been a pleasure. I have purchased now 2 vehicles with Robert Fahey. I emailed him this past time, let him know what I was l Foreign Motors has always been a pleasure. I have purchased now 2 vehicles with Robert Fahey. I emailed him this past time, let him know what I was looking for. I chose the model, color of the exterior and the interior. A day later I was driving out of the dealership with a my new highlander. Even all the paperwork with the finace manager. I was pressed for time and he was able to process all paperwork quickly. Thank You More

AS A HEALTH CARE PROFESSIONAL AT ONE OF THE TOP 5 HOSPITALS IN BOSTON WE ARE RATED ON CUSTOMER SERVICE AND PROFESSIONALISM. CONSUMERS ARE OFTEN QUICK TO COMPLAIN, BUT IT'S SO NICE TO BE AT THE RECI HOSPITALS IN BOSTON WE ARE RATED ON CUSTOMER SERVICE AND PROFESSIONALISM. CONSUMERS ARE OFTEN QUICK TO COMPLAIN, BUT IT'S SO NICE TO BE AT THE RECIEVING END OF A COMPLIMENT. EVERY SINGLE MAN AT THE EXPRESS DESK WAS PROFESSIONAL AND HELPFUL. I WAS HAVING TROUBLE PARKING MY VENZA FOR SERVICE AND HARDEEP PARKED MY CAR WITHOUT HESITATION OR JUDGEMENT. MICHAEL AND ANDREW WERE ALSO VERY HELPFUL AND ACCOMIDATING WHILE CHECKING IN AT THE SERVICE DEPARTMENT. THANK YOU FOR YOUR TIME AND BECAUSE OF SUCH WONDERFUL SERVICE I WILL BE SURE TO COME BACK FOR ANY OF MY SERVICE NEEDS. JUDY PALUMBO More

Scott was very knowledgable and professional. He explained the issue to me thoroughly and was very patient with all my questions. I felt that what he told me was wrong with the car was sincere. I w explained the issue to me thoroughly and was very patient with all my questions. I felt that what he told me was wrong with the car was sincere. I will continure to bring my car back to Woburn Foreign Motors for its service needs. More

Robert was very friendly and straightforward, I felt that I got a good deal and that I was treated fairly. Everyone I dealt with was efficient and trustworthy; I would definitely recommend the dealership to I got a good deal and that I was treated fairly. Everyone I dealt with was efficient and trustworthy; I would definitely recommend the dealership to others. More

I brought my Toyota Corolla in for a routine oil change. Woburn Toyota provided a list of other recommended services as usual. Andrew Spencer reviewed each service with me, and he did not "high pressure" me Woburn Toyota provided a list of other recommended services as usual. Andrew Spencer reviewed each service with me, and he did not "high pressure" me into having them done that evening. He provided a printed list and explanation of each service, and gave it to me to review. I was able to review these at home. Andrew Spencer represented Woburn Toyota professionally and provided great customer care. Another note....if this website needs the customer's login info, it should request this information FIRST, before requesting to answer questions and writing a review. After finishing my review the first time, I could not remember my username and password (didn't know I had one). When I requested my info by email, I received it but when I entered it I was kicked off the website. I had to start over. If Dealerrater.com truly needs login info, I will not complete this survey again if I am not asked to login at the beginning of the survey. More